Best Western Premier Hotel Dante

Our stay at this hotel was pleasant and the staff were very helpful. We were within walking distance of most of the action of the city without the noise and hectic atmosphere. While the breakfast wasn't extensive, it was okay. There didn't seem to be any others breakfast restaurants in the area. We also had sandwiches at the hotel cafe one evening. Again, it was satisfactory while not outstanding. The convenience was of prime importance to us.the beds were VERY comfortable! less

I stayed as BW Diamond elite member at the Best Western Premier Hotel Dante Barcelona in Spain. Alexander Valsecchi, a front desk representative was rude and treated me as Diamond elite member awfully. He always ignored my requests and questions when I needed attention and solution. There is no attention and priority assistance for Diamond elite members. I tried to ask for a manager or a supervisor. Nobody ignored and did not show up per my request. What guess? I learned that the hotel does not value any Diamond elite member. Alexander Valscecchi, a front desk assigned me to dark room without windows where the room is located forever in dark. Poor wifi in the dark room. There I felt punished like in a jail or prison without windows. No upgrade and no welcome amenity kit. No complimentary drinks! I felt not welcomed at this hotel Best Western Premier Hotel Dante. The front desk reps are very rude and their hospitality is bad. I fled out after 6 hours stay at Best Western Premier Dante Barcelona in order to move to another neighbor hotel for better stay experience. What big disappointment and wasted money!!! less

This was our second stay. Can't imagine a better staff, room, and location in Barcelona. Last time I forgot my shoes and they shipped them to me. This time they went all out to get us a taxi to the airport on the day of Barcelona's General Strike, and of course, they helped with carrying the luggage in and out. That's what I call great customer service! If you are travelling with friends, like we did, book Rooms #510 and #511 as those have a connecting door which is convenient to communicate with one another. less

The staff was amazing! They all went out of their way help us out, and arrange transport to the cruise terminal. Rooms were spacious , clean and the beds were comfortable. We had a great stay and would definitely stay their again! less

An excellent hotel at great value well located within easy walking distance of the Placa de Catalunya and the associated transport links. Our rooom which was an interior room was imaculate, quiet and very comfortable with an excellent shower. The hotel staff were always helpful and efficient. I would certainly stay there again. less