Bathroom very small
03/11/2019 Désirée M, Quebec City, Canada
We stayed in this hotel for one night as our place in the same city did not have power. We had a very good sleep. However, the heater in the room was not working so we woke up to a cold room. The bath... more
We stayed in this hotel for one night as our place in the same city did not have power. We had a very good sleep. However, the heater in the room was not working so we woke up to a cold room. The bathroom was also small with very limited space on the vanity. There was no tub, just a shower, with a permanent partial separation. This meant the shower was always partially open to the room and thus not enclosed or as warm as we prefer.
No free breakfast as in many Best Westerns. less
hotelaristocrateqc, Directeur général at Best Western Premier Hotel Aristocrate, responded to this review
Thank you for completing the survey regarding your recent stay with us.
We value your feedback and we can assure you that we do everything possible to create an enjoyable experience for each of our guests.
Regarding the breakfast, we need to inform you that all Best Western Hotel are independently own. Therefore, each hotel owner has the choice to include or not the breakfast in the room rate. At the Best Western Premier Hotel Aristocrate, the owner decide to not include it, unless you reserved the Bed and Breakfast package.
However, the restaurant la ‘Fenouillière’ located directly at the hotel serves a la carte breakfast starting at 7$+tx.
We hope you will come back and stay with us again soon.