Expensive but very good
17/09/2019 Will G, Oxford, United Kingdom
OK, it isn't cheap these days, but the quality is excellent. We had visited this hotel many times in the past, and valued it's sense of history and character, as well as it's prime location. It has si... more
OK, it isn't cheap these days, but the quality is excellent. We had visited this hotel many times in the past, and valued it's sense of history and character, as well as it's prime location. It has since been modernised and has moved up market .... it's a really nice hotel. We had an accessible room up under the rafters on the second floor - plenty of room, with a very nice bath / shower room. Service at reception and front hall were excellent. Breakfast in the elegant courtyard Brasserie was very good (although I think they could have done with more staff to keep up with clearing the tables and to serve tea/coffee etc instead of self-service). Overall a very good experience. less
grand_monarque28, La réception at Best Western Grand Monarque, responded to this review
Our whole team deeply thank you for this new stay you choosed to spend in Le Grand Monarque.
We're really glad you still enjoy your experiences among us, your satisfaction is our first priority :)
We take well note of your remark regarding the breakfast service, be sure that we won't miss to share it with the concerned service so that we could work on improvment. Your return is very important and helps us to improve the quality of service we do propose to our guests.
Thank you very much again for your fidelity.
We all remain at your disposal and wish you a lovely day