1 night stopover in Calgary
07/02/2017 Samantha H, Queensland, Australia
As there seemed to be a range of airport hotels in similar price range, we selected this hotel based on free parking, and the positive reviews in regards to the free breakfast by fellow T.A travellers... more
As there seemed to be a range of airport hotels in similar price range, we selected this hotel based on free parking, and the positive reviews in regards to the free breakfast by fellow T.A travellers!
-Check in was quick
-Close to airport
-Room clean, bed comfortable
-Tea, coffee & bottled water provided in room
-As Expedia Gold+ member we received 10% discount on food
-Free breakfast was sufficient, basic but good range of hot & cold food options. Omelettes made to order & you can make waffles!
-We ordered dinner from the hotel restaurant & took it back to our room (service they offer) it was horrible!!!!! We ate it as we had been flying / travelling for 30+hrs & was far too tired but I would highly recommend buying dinner prior to your arrival or dining elsewhere.
- The staff started packing up breakfast prior to 10am less
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you for your time in posting a review. I'm sorry that you didn't enjoy your meal from our restaurant and I do wish that you had let me know at the time of your visit so that I could discuss the menu items that you received and follow up with out team to ensure we address any issues for future guests. I'm not sure what day of the week you stayed with us but breakfast is open 6am - 9am Monday - Friday and 6am - 10am on the weekends. While these are our posted hours our staff will never turn a guest away from the room without ensuring they receive something to eat. I'm glad we were able to meet your expectations in other areas and hope you will return so that we can endeavor to provide you with a completely Premier experience.