Best Western Premier Bryan College Station

1920 Austin's Colony Pkwy, Bryan, Texas, 77802-3337, United States
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Best Western Premier Bryan College Station

Welcome to the Premier Life! Our upscale hotel provides you with a refined level of comfort and superior service to exceed expectations and ensure a memorable stay. Our plush amenities and distinctive style will leave a lasting impression when you s show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
1920 Austin's Colony Pkwy, Bryan, Texas, 77802-3337, United States

Reviews of Best Western Premier Bryan College Station

Traveller Overview:
4.5 Rating: 771 reviews
Excellent 71%
Very Good 18%
Average 5%
Poor 2%
Terrible 1%
Rating

Queenu, wrote review 23/03/2021

Beautiful Clean hotel

We where in town for a baseball tournament for just 1 night. Beautiful, modern decor, very clean! Helpful friendly & helpful front desk staff. I was emailed a pre check in options and I did use. Ask... more

Owner Response
Katie Paddock, General Manager at Best Western Premier Bryan College Station, responded to this review
Dear Queenu, Thank you so much for all of your kind words. I am thrilled to hear that you had such a positive experience during your time with us and also upon pre-checkin. We appreciate your loyalty to our brand, and are so happy that you enjoyed your welcome amenity! Please come back and see us soon. We look forward to it!
Rating

rubya02, wrote review 14/03/2021

Wonderful experience

All I can say was I loved this hotel and will be staying here when I visit Bryan again. Everything was perfect and had no problems with anything. Had asked for extra towels and they were placed in my ... more

Owner Response
Katie Paddock, General Manager at Best Western Premier Bryan College Station, responded to this review
Dear Rubya02, Thank you so much for taking the time to leave us such nice feedback. It truly means the world to us! I speak on behalf of our entire BW Premier team when I say that we can't wait to have you with us again soon!
Rating

nray112, wrote review 11/03/2021

Nice room

The rooms are clean & comfortable. Price was good for the amenities the hotel offered. Guest laundry was nice & easy to use (washing team uniforms) Only negative was a light went out in bathroom & it... more

Owner Response
Katie Paddock, General Manager at Best Western Premier Bryan College Station, responded to this review
Dear nray112, Thank you so much for your kind words regarding your visit to our property. I am so happy to hear that you enjoyed your visit with us, and also appreciate you bringing the bathroom light situation to our attention. I apologize that it was not able to be fixed on the spot for you as it should have been. I do hope that you will be back to join us in the future!
Rating

tinasolomon, wrote review 01/03/2021

GREAT EXPERIENCE

The stay was wonderful and we made the best of it even with the snow storm and power outages. The staff worked so hard to make sure all went as smooth as possible with the staff they had to work with... more

Owner Response
Katie Paddock, General Manager at Best Western Premier Bryan College Station, responded to this review
Dear Tinasoloman, Thank you so much for your kind words, especially despite a difficult situation! I am thrilled to hear that despite the weather related power outages you overall enjoyed your stay with us. I hope that you and the rest of your team will be back to join us under normal circumstances. Thank you again - your review means more to us than you know!
Rating

DoubleHech, wrote review 22/02/2021

Super Loosey Goosey with the Masks

A man at the front, who appeared to be a manager, and the women who worked at the front desk, weren't routinely wearing masks. The man and one of the women walked into the hotel from outside and said ... more

Owner Response
Katie Paddock, General Manager at Best Western Premier Bryan College Station, responded to this review
Dear DoubleHech, Thank you for taking the time to provide us with feedback about your recent stay. I am so sorry to hear about the shortcomings that you experienced at our property, and we promise to do better. These action items will most certainly be addressed with our management team to ensure that these issues are corrected immediately. I do hope that you will give us the opportunity in the future to provide you with the experience that you deserve.