Best Western Premier Alton-St. Louis Area Hotel

3559 College Avenue, Alton, Illinois, 62002-5009, United States
based on 158 reviews Trip Advisor Logo
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Best Western Premier Alton-St. Louis Area Hotel

The Best Western Premier Alton-St. Louis Area Hotel is the only award winning, full-service hotel in Alton, IL that can accommodate business travelers, leisure travelers, business meetings, banquets, church or social retreats, corporate meetings and show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Premier Alton-St. Louis Area Hotel

Traveller Overview:
4.5 Rating: 158 reviews
Excellent 60%
Very Good 18%
Average 9%
Poor 6%
Terrible 4%
Rating

Raymond F, wrote review 10/02/2020

Best Trip

We travled to Alton for the Dead Of Winter coference at the Mineral Springs Hotel/Mall wich was awesome and a great place to shop btw This hotel was close to everything and easy to find, very clean, b... more

Owner Response
456jacindag, Director of Sales at Best Western Premier Alton-St. Louis Area Hotel, responded to this review
Thank you very much. We hope to see you again in June for the conference!
Rating

Jessica E, wrote review 02/02/2020

Nice hotel providing good customer service

We booked this hotel thinking they had a hot tub. After checking in we realized they do not which was a huge disappointment for us. The front desk said it was too costly to repair. I thought it was my... more

Owner Response
456jacindag, Director of Sales at Best Western Premier Alton-St. Louis Area Hotel, responded to this review
Thank you very much Jessica! We are very sorry for the inconvenience and the confusion. We were SURE that we removed the whirlpool late last year from our listing, and we are very grateful that you shared the feedback. We have made sure this time that it is removed. We are glad very glad that you enjoyed your experience with us. Thank you for the amazing and detailed feedback.
Rating

780darcyn, wrote review 21/12/2019

Beautiful

The property is beautiful. The rooms are spacious and extra clean. I loved the atrium. The amenities in the room are extremely nice. I was there for a conference, but I almost felt like I was at ho... more

Owner Response
456jacindag, Director of Sales at Best Western Premier Alton-St. Louis Area Hotel, responded to this review
Thank you very much. We hope we can welcome you home again in the future! Safe travels, friend!
Rating

dveizer, wrote review 16/12/2019

Christmas Party and overnight stay

The hotel catered our Christmas party, and from the very beginning everyone was very professional, and made planning the party easy. By far it was the best catered food I have ever experienced at a H... more

Owner Response
456jacindag, Director of Sales at Best Western Premier Alton-St. Louis Area Hotel, responded to this review
Thank you very much for taking the time to post a review and for staying with us. It is our pleasure to serve you! We hope to see you again in the near future!
Rating

erinlamp, wrote review 16/12/2019

Great hotel and excellent service - pool wasn’t heated

Hotel was great, indoor heated pool was NOT heated. Initial room didn’t have a tub and water temp was luke warm but staff was ATTENTIVE, APOLOGETIC and super helpful to remedy and we ended up switchin... more

Owner Response
456jacindag, Director of Sales at Best Western Premier Alton-St. Louis Area Hotel, responded to this review
Thank you very much for taking the time to post a review after your stay. We hope you'll visit us again soon.