Best Western Premier Alton-St. Louis Area Hotel

3559 College Avenue, Alton, Illinois, 62002-5009, United States
based on 177 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Premier Alton-St. Louis Area Hotel

The Best Western Premier Alton-St. Louis Area Hotel is the only award winning, full-service hotel in Alton, IL that can accommodate business travelers, leisure travelers, business meetings, banquets, church or social retreats, corporate meetings and show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
3559 College Avenue, Alton, Illinois, 62002-5009, United States

Reviews of Best Western Premier Alton-St. Louis Area Hotel

Traveller Overview:
4.0 Rating: 177 reviews
Excellent 60%
Very Good 18%
Average 9%
Poor 6%
Terrible 5%
Rating

kellyc1122196, wrote review 26/07/2021

Clean great hotel!

Great friendly hotel. Rooms are very clean and very quite! The most important for me is a well cleaned place to stay and we have never been disappointed at this hotel. All the staff is nice and any... more

Rating

MoonKat3, wrote review 26/07/2021

Sets the bar high

I've stayed here many times and never had a complaint. Always clean, always quiet, always a great stay. The staff is friendly, helpful and personable from the front desk to the restaurant to other w... more

Rating

PR212021, wrote review 24/07/2021

Poor customer service

Check in and out took inordinate amount of time. Desk staff were not friendly, nor accommodating. Closed the pool 3 hours early claiming no clean towels. No personable reason. No edible breakfa... more

Owner Response
Jacinda Dunlap, Marketing at Best Western Premier Alton - St. Louis Area Hotel, responded to this review
Thank you for choosing to stay with us. We are very sorry we did not exceed your expectations. Safe travels and we hope to see you again.
Rating

Mary Jean S, wrote review 05/07/2021

Clean and mostly friendly, but a few things to wathc for

The room was clean and comfortable, everything worked well. The only bad thing was that the message light on the phone kept blinking all night long. When I called down to the desk they just told me ... more

Owner Response
Jacinda Dunlap, Marketing at Best Western Premier Alton - St. Louis Area Hotel, responded to this review
Thank you Mary Jean for providing feedback. We are sorry for any inconvenience with the breakfast communications; to our knowledge all of our website information is up to date. Also, we are following Best Western guidelines as well as State guidelines. Thank you again for staying with us.
Rating

carly91362, wrote review 05/07/2021

BEST SAYS IT ALL

Best Western Premier is one of the cleanest, friendliest motels we have ever stayed in. For sure will be back. only thing I would change is a lil softer bed. Id still go back. The Karaoke Bar was lots... more

Owner Response
Jacinda Dunlap, Marketing at Best Western Premier Alton - St. Louis Area Hotel, responded to this review
Thank you carly for choosing to stay with us and for providing feedback after your stay. It is our pleasure to serve you.