29/05/2019 Brenda J, San Angelo, Texas
The price was fair until I realized that just because they say they have internet doesn't mean you can actually connect. This hotel has Direct TV and once you find something listed on the guide that y... more
The price was fair until I realized that just because they say they have internet doesn't mean you can actually connect. This hotel has Direct TV and once you find something listed on the guide that you want to see you get a pop up that tells you that channel wasn't purchased. You get very little for what you pay. The breakfast was fair but I went down at 7:30 and most everything hot was gone. They might as well call it a continental breakfast, juice, coffee and stale pastries. The room was fair, the floors were dirty but otherwise everything seemed clean. Overall this is not a place I will stay at again. less
Tina M, Guest Relations Manager at Best Western Post Inn, responded to this review
Thank you Brenda for sharing your experience, and I am very sorry for the inconvenience that you encountered during your stay. Thank you for pointing out the areas in most need of attention as we work towards improving our breakfast, amenities and accommodations. Please know that we will address this immediately and ensure no guest will experience the same. We understand that you are hesitant to return based on this experience, though we hope to have another chance to service you better in the future.