Last Minute Stay Due to Snow
Due to an unexpected snow storm, we decided to stay the night at the BW in Post, Texas. Luckily, we were able to get the last room. The staff was very professional and upbeat despite the storm. We ... more
Due to an unexpected snow storm, we decided to stay the night at the BW in Post, Texas. Luckily, we were able to get the last room. The staff was very professional and upbeat despite the storm. We witnessed their kindness as car after car stopped in their parking lot. The hotel allowed travelers to stay in their lobby since the driving conditions went from bad to worse, The only complaint we had was the heating/cooling unit. It was like listening to a jet plane engine when it would cycle on. At one point, the unit went into a defrost mode and just stopped heating. We made the decision to turn it off when we went to bed. By morning, the room was in the 60s and my kids were scrunched up into balls. But everyone slept well. Breakfast the next morning was grab and go due to COVID, but our breakfast order was correct and the staff was very friendly and helpful. We would recommend this hotel and commend the staff on their professionalism. less
Tina M, General Manager at Best Western Post Inn, responded to this review
Thanks for your comments. Our team works hard to ensure a satisfying experience for all our guests and we are pleased to hear that yours was a satisfying stay. We shall definitely work on your observations. You can expect a further improved stay next time.
Thank you for giving your stay a five star and we hope to see you again soon.