Best Western Posada Royale Hotel & Suites

1775 Madera Road, Simi Valley, California, 93065-3049, United States
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Best Western Posada Royale Hotel & Suites

What is is like to be only 30 miles to exciting Downtown Los Angeles and 60 miles to breathtaking Santa Barbara beaches? Its what we call, perfect! The Posada Royale Hotel & Suites home in Simi Valley offers so much to our visitors. Surrounded by the show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Posada Royale Hotel & Suites

Traveller Overview:
4.0 Rating: 1116 reviews
Excellent 46%
Very Good 30%
Average 13%
Poor 6%
Terrible 3%
Rating

574melaniem, wrote review 20/03/2020

Impeccable Property

We always stay at the Posada Royale when visiting family in Simi Valley. The property is well appointed and the staff is friendly, courteous, helpful, welcoming and professional. We have recommended P... more

Owner Response
BWPRHS, General Manager at Best Western Posada Royale Hotel & Suites, responded to this review
Hello 574melaniem! Thank you for taking the time to leave a review of your stay. I appreciate the feedback. I also appreciate the fact that you recommend us to your friends and family. That is an awesome compliment to all the staff who work hard to make sure all of our guests have and leave with a great experience. I hope and look forward to being able to accommodate you again if and when in the area. Have a great day and stay safe!
Rating

Heather F, wrote review 09/03/2020

Stay Here and Clean your own Room

Stayed here for 3 nights - was to be 4 but I left early My room was NEVER cleaned, not even the garbage empited! When I spoke to the front desk I was told to come get clean towels and given a garbag... more

Owner Response
BWPRHS, General Manager at Best Western Posada Royale Hotel & Suites, responded to this review
Hello HeatherFR2020! Thank you for taking the time to give us a review of your stay. I apologize for any inconvenience during your stay. After some investigation regarding your concern, the reason that housekeeping did not go into your room to clean it was that you had your dog with you at the property during the stay and it was left unattended at times in the room. Hotel Policy is that ALL animals are with you at ALL times and NOT left unsupervised at any time during your stay. Our housekeeping staff is all very attentive and realized that your companion was in the room at the times they were in your area to clean rooms and that is why they did not go in to clean the room. Thank you for your valuable feedback.
Rating

Phil_Tau, wrote review 15/02/2020

Awesome Service

From the staff to the room and facilities. Over all experience from check in to check out was excellent. Would definitely stay here again on my next visit into Simi valley. Thank you to the staff for ... more

Owner Response
BWPRHS, General Manager at Best Western Posada Royale Hotel & Suites, responded to this review
Hello Phil_Tau! Thank you for taking the time to leave a review of your stay here with us. I appreciate the time! I am glad to hear that you enjoyed your stay and that our staff was able to take good care of you! I will make sure to pass on the good word and let them know that they're doing an excellent job! I appreciate you considering to stay with us if and when you're in the area. I look forward to accommodating you again soon! Have a great day!
Rating

190cathyd, wrote review 14/02/2020

Good price easy check-in/out

The staff was very courteous and professional. The recently upgraded room was comfortable. A couple of complaints/concerns were, that the steps to the north parking lot are in need of some repair. ... more

Owner Response
BWPRHS, General Manager at Best Western Posada Royale Hotel & Suites, responded to this review
Hello 190cathyd! Thank you for taking the time to leave a review of your stay. I appreciate the feedback. I appreciate you coming back to us when you're in the area. Thank you for bringing up your concerns regarding the stairs and the vending machine. We are actually currently in the works of sprucing up our staircases on the property so your concern will absolutely be addressed. We are currently waiting on some parts for our vending machines to get them back up and running. We hope to have it all up and running very shortly. I hope to be able to accommodate you again if and when in the area. Have a great day!
Rating

mlfava, wrote review 10/02/2020

Good Stay

Had to visit Simi for both business and pleasure. Decided to stay at the Posada Royale. Overall it was a great experience. Reasonable price. Very clean room and great service. Next time I am in S... more

Owner Response
BWPRHS, General Manager at Best Western Posada Royale Hotel & Suites, responded to this review
Hello mlfava! Thank you for taking the time the time to leave a review of your stay. I appreciate the feedback. I am glad to hear that you enjoyed your stay. I appreciate you choosing to stay with us. I will do my best to make sure we keep the high level of standard we hold ourselves to and I look forward to accommodating you again if and when you're in the area. Have a great day!