Best Western Posada Royale Hotel & Suites

1775 Madera Road, Simi Valley, California, 93065-3049, United States
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Best Western Posada Royale Hotel & Suites

What is it like to be only 30 miles to exciting Downtown Los Angeles and 60 miles to breathtaking Santa Barbara beaches? Its what we call, perfect! The Posada Royale Hotel & Suites home in Simi Valley offers so much to our visitors. Surrounded by the show more

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Check-in & Check out15:00:00 | 11:00:00
1775 Madera Road, Simi Valley, California, 93065-3049, United States

Reviews of Best Western Posada Royale Hotel & Suites

Traveller Overview:
4.0 Rating: 1126 reviews
Excellent 46%
Very Good 30%
Average 13%
Poor 6%
Terrible 3%
Rating

Petit7777, wrote review 13/06/2021

Close to the Reagan Library

Get it done motel. Tesla charging station near by. Nothing special about the rooms which could use some updating. Breakfast in the morning was to go due the COVID but other restaurants near by were se... more

Owner Response
General Manager, General Manager at Best Western Posada Royale Hotel & Suites, responded to this review
Thank you for taking the time to write such a thorough review. We appreciate your time and the opportunity to accommodate your stay. As we operate under hotel establishment guidelines, we differ from restaurant guidance. We have been allowed to provide the full hot made-to-order breakfast by abiding by these guidelines. We apologize for the inconvenience and appreciate your patience. Thank you once again for your valued feedback.
Rating

doomsday703, wrote review 03/06/2021

A place like home

Thank you so much to the best western team. You guys are doing a great job please keep up the great work. See you guys next time. Also thank the breakfast crew they’re so fast which is very convenient... more

Owner Response
General Manager, General Manager at Best Western Posada Royale Hotel & Suites, responded to this review
Thank you for staying with us and providing us the opportunity to accommodate your stay. Thank you for your kind words and the feedback you provided of your stay.
Rating

JocelynW32810, wrote review 02/06/2021

Great location, good solid hotel

In town to visit family. Easy to make reservations and all staff were very nice and helpful. Great breakfast with custom omelets, breakfast burritos, cereal, pastries, breakfast meat and potatoes. ... more

Owner Response
General Manager, General Manager at Best Western Posada Royale Hotel & Suites, responded to this review
Hello JocelynW32810! Thank you for taking the time to leave a review of your stay here with us. I am glad to hear that you enjoyed your stay here with us. Thank you for your business and your valuable feedback. I look forward to having another opportunity to accommodate you again if and when in the area. Have a great day and stay safe! -General Manager-
Rating

VSPapa, wrote review 16/05/2021

Drug use on balcony

I will not stay there again. There was drug paraphernalia on the balcony next to us. Asked to move rooms since I had a small child with me. So they put us next to the ice machine which kept us up all... more

Owner Response
General Manager, General Manager at Best Western Posada Royale Hotel & Suites, responded to this review
Thank you once again for the additional review Mr. Papavero, We would like to apologize once again for the inconveniences you have experienced during your stay and for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are a smoke-free establishment and try to operate as such. With CA legalizing items for recreational use, other guests might not exercise the same consideration. We apologize you had to experience such an event. We usually try to provide our guests with the balcony rooms first as they're more desirable. With your later arrival, the only other room available was the room next to the ice machine. There is absolutely no excuse for us not meeting your expectations. We apologize once again for all the inconveniences we have caused. We apologize you had to experience all that you did during your stay but appreciate the opportunity to accommodate your stay. Although your stay was unpleasant, we sincerely appreciate your feedback as well as it will assist us in improving the property. Thank you for your time and consideration and please remain in great health.
Rating

Mezemir M, wrote review 04/05/2021

Nice place to stay in Simi Valley

We stayed here for 4 nights. I loved the full fresh breakfast they serve every morning. The staff are so freindly. The room is clean. The house keeping service could be improved. It would be better if... more

Owner Response
General Manager, General Manager at Best Western Posada Royale Hotel & Suites, responded to this review
Thank you so much for such a thorough review. We greatly appreciate your patience and understanding in the matter. We apologize for our confusion and for not providing service at your requested time. We will reorganize with the housekeeping department and try to be more efficient and communicate better. Thank you once again and we greatly appreciate the opportunity to accommodate your stay. Have a pleasant week.