100% will be returning
21/03/2017 NoLongerNomadic, Wichita, Kansas
We saw all three shifts of front desk employees during our brief stay (one night). Second shift checked us in, third shift greeted us when we returned from dinner and first shift checked us out in th... more
We saw all three shifts of front desk employees during our brief stay (one night). Second shift checked us in, third shift greeted us when we returned from dinner and first shift checked us out in the morning. There was not a single unfriendly or lackluster face in the bunch. Bonus points to the second shifter who recognized our military ID and USAA debit card and reduced our rate down to the military rate. We booked on the BW website and were not given a lower option rate for the room type we chose.
The room itself was perfection. We splurged a little and got a suite with a jetted tub. For once we found a hotel that had a hot water tank big enough to handle the large tub. Such a nice surprise to not have to pause halfway while filling the tub! I also loved that the tub was in the bathroom, away from the TV, so I could close the door, soak, and relax. It was 100% exactly what we needed.
The heater/AC unit was very responsive to our needs. We could feel a change in the temperature of the room within 2-3 minutes after adjusting the controls.
There are MULTIPLE easily accessed outlets on the lamps for charging all your electronic devices.
Super convenient to the airport. Very easy to find off 205. I have nothing bad to say about this place! less
Kiran A, Owner at BEST WESTERN Pony Soldier Inn - Airport, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 503-256-1504.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Best Western Pony Soldier Inn - Airport