Best Western Pontypool Metro Hotel

Nice enough hotel, our room 109 was very noisy with traffic noise all night. Bed very compfy and room very clean with everything you need for a nights stay. Great staff both on reception and at breakfast, buffet style breakfast was ok. The hotel is not near a train station so if your going into Cardiff you either need to drive to Newport train station or get a taxi. less

Stayed for 1 night, very clean & very friendly staff & helpful,, Good comfortable bed , great cooked breakfast in the morning, only downside No satellite sports on the TV 📺 Good parking facility Highly recommendable for families less

Stayed for a business meeting, no AC so if it's hot your only option is to open the window, however the racetrack to the rear means you wouldn't open the window, you have 2 options, melt or don't sleep due to the noise. The breakfast was very basic. Disappointing less

We have just returned from a short break at The Pontypool Metro and had an excellent 4 day holiday. We were delighted with our room which was well serviced and comfortable and would particularly like to thank Ashleigh and Tracey for their warm and friendly welcome. Small things like big fluffy towels and easy to use showers. I did not have very high expectations of this short holiday having been warned that Pontypool is industrialised and scruffy and it always rains in Wales. Neither was true. The Metro is not in Pontypool itself but in a services area which for us was quiet and convenient as it is on an island with roads leading in all directions. Also available on site is a KFC, McDonalds and a Harvester Inn. The weather was mostly sunny and the places we visited (Abergavenny, Blaenavon and the Big Pit, the Brecon Beacons etc.) were a delight, We found the Welsh people we met helpful and friendly and we will definitely go again. less

My partner and I Stayed here for a couple of nights whilst we had the builders in !!! Staff couldn't have been more friendly and helpful, the room was spacious and very comfortable. Breakfast was good value, less