Best Western Pontypool Metro Hotel

It was perfectly located for a visit to the Brecon Beacons. Staff were friendly and there were nearby food options with a petrol station, KFC. GREAT value for money. Housekeeping was a bit slap dash. Had to specifically ask for towels not to be removed every day (would expect the 'leave them on the floor' message to be standard by now). less

Although adjacent to many busy useful facilities the Hotel was quite, well maintained and staffed with friendly polite local people. Rooms are just the right size and well facilitated.The exterior parking entry/exits are minimum. less

Hotel was nice, had everything you need for a business trip. Rooms are a bit small but enough. There are some nice restaurants around for food and the hotel does so food aswell. Breakfast had a good variety and the staff were really nice. less

Room and bath area were very clean, the beds were comforable . All staff personnel were polite, courteous and professional. The hotel has ample parking and easy access from highway. Shopping is within a few miles with fast food restaurants just beyond the parking area. Sites and attractions are scattered all around this area from castles to a wonderful historic coal mine. I would definitely stay again when passing thru. less

Had a one night stay with special offer.Staff efficient,friendly and helpful.Room generous in size and adequately equipped.Bathroom,though not requested was.for disabled persons' use so larger than usually found in en suite hotel units.Breakfast was included but as the deal hadn been so good anticipated a Continental style breakfast.However a complimentary English breakfast was available in addition which we enjoyed. Normal prices may be similar to nearby hotels but if you manage to find a special offer you're going to get a bargain. less