Best Western Pontypool Metro Hotel

we were impressed by the friendly and helpful staff who went out of their way to make our stay a pleasant one. The room was adequate for our purpose of an overnight stay. we would stay at a best western hotel again less

Although it’s locate outside the town, the hotel was worth the stay The rooms were modern clean and tidy, although not large the rooms are decorated and well appointed, everything was replaced daily. The breakfast area was not large but the food was plentiful and tasty. There are a number of fast food outlets outside so being out of town was no concern. less

Pros: Great staff, esp. Ashleigh & Ben Well appointed rooms Windows open Good shower Comfortable enough bed Good selection for breakfast if you book online for £6 Cons: Noisy if staying roadside Need a maintenance man or someone who can change a light-bulb less

All the staff was incredibly friendly and helpful. Our room faced the parking lot side, not the side on the road so road noise issues were not a problem. However, we always travel with earplugs so regardless, it wouldn’t have been a problem. The room was compact and there was a fan provided in the room in case it was a little stuffy. We did use the fan. The WiFi was a bit slow, especially in the early evening but not overly so. We loved that you could buy beer & wine from the front desk at a reasonable price and sit in the comfortable lobby seating to enjoy. We hated to drive and venture anywhere in the evening so our choices on eating were limited to what we could walk to. That was a KFC, a McDonalds or Subway. Not great, but we didn’t starve. The breakfast buffet had good variety and was quite good. The coffee was excellent. We thought the hotel was a very good value for the money. less

This hotel was close to the venue with easy access. Great value for money and the staff were helpful and friendly. I would recommend this hotel and would stay here again. It's also close to other amenities. less