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Best Western Ponderosa Lodge

AAA - 2 Diamond

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Anytime of the year is a great time to stay at the Ponderosa Lodge in Central Oregon, where the great outdoors is right outside your doorstep. The summer months are a great time to indulge in hiking, biking, fishing or golf. Winters are reserved for skiing, cross country skiing, snowmobiling or snowshoeing. In Sisters country, the beauty of the region provides a gorgeous backdrop for every guest of the Ponderosa Lodge. Outdoor recreational activities abound, but theres also something special for guests who prefer a different approach to getting away from it all. The Best Western Ponderosa Lodge is close to a number of top destinations to enjoy the wildlife. The local llamas are popular for vacationing families, and birding is a big hobby in this neck of the woods. Guests can spot a wide variety of birds and fowl nearby. Shopping in Sisters features unique stores and antique shops. The Sisters Rodeo, Folk Festival and Quilt Show always draw a crowd, and are top attractions for guests who are looking for something off the beaten path. From the Sisters Harvest Festival to great golf courses to work on your swing, there really is something for everyone. Dont forget about our free breakfast complete with a make-your-own-waffle station. Its the perfect start to your day. As the largest hotel in Sisters, we prioritize a great atmosphere for our guests. Relax, renew and rejuvenate in your spacious guest room. Were located just a quarter mile from the business park, and were a favorite for business travelers who require suites or small business meeting facilities. Some of our regular business travelers are employees of the US Forest Service, The Stitching Post, Sisters schools, and the local shops and businesses. Whether you want a winter getaway or a summer vacation, book your next stay at the Best Western Ponderosa Lodge, the biggest hotel in Sisters! Enjoy your stay.

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Location

500 Highway 20 W
Sisters
Oregon
97759
United States
AAA - 2 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
16:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 97759

Send to Tom Tom

Address
500 Highway 20 W
Sisters
Oregon
97759
United States





Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 901 traveller reviews
Rating: 5 691
Rating: 4 177
Rating: 3 20
Rating: 2 9
Rating: 1 4
Rating

Great place to stay!

30/10/2018 kebrockl, Bellevue

Will definitely stay there again. Next time we are going to stay in one suites. They have a Friendly staff at the front desk and the breakfast hostess was great. The Hotel is close to downtown but fee... more

Owner Response
Ponderosa38103, General Manager at Best Western Ponderosa Lodge, responded to this review
Dear Kebrockl, Thank you for your feedback! This is wonderful to hear that we will be getting your return business! The suites are beautiful. They feature king beds, a two person Jacuzzi tub, a river rock gas fireplace and a large walk in rain shower! We provide the plush robes so be sure to bring a yummy beverage to sip by the fire! We have an amazing team of people here at the Ponderosa Lodge. We are delighted to hear that every staff member you encountered was attentive to your needs! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Rating

A mixed bag

30/10/2018 404bettyf, Los Lunas, NM

When we arrived at the Ponderosa Lodge, we explained that my husband has trouble sleeping and we needed a quiet room. The staff went out of their way to get us the quietest room possible for the night... more

Rating

Excellent hotel

30/10/2018 Tony B, Daventry, United Kingdom

We did an overnight stop nd were pleasantly surprised by how nice the rooms were. The staff were good and the hot tub was a great place to relax in the evening. The outdoor pool was closed while we we... more

Owner Response
Ponderosa38103, General Manager at Best Western Ponderosa Lodge, responded to this review
Dear Tony, Thank you for your feedback! We appreciate you stopping by! We hope that next time you come to Sisters you come back to visit the Ponderosa Lodge! We have an awesome team of people here, I am pleased they were attentive and kind to your needs. Unfortunately we have to close our outdoor pool during the winter season. Our outdoor hot tub will be open year around however. We are glad you enjoyed the hot tub! It must have been chilly! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Rating

Dated, but Roomy

26/10/2018 allanamitchell,

Room decor and exterior is dated but the rooms are spacious. The toilet area is a knee knocker and if you are on crutches or have mobility issues it’s a bit of an issue. There are 2 sinks which is n... more

Owner Response
Ponderosa38103, General Manager at Best Western Ponderosa Lodge, responded to this review
Dear Allen, Thank you for your feedback! We are disappointed you felt our decor and exterior were dated. We have recently been undergoing some remodeling at our property which included our exterior area and Lodgepole guest rooms. We hope that next time you come and visit, you will feel we have updated and changed our property in a positive way. We are delighted to hear that you enjoyed our double sinks and patio area. The double sinks are wonderful if you have multiple people trying to get ready for a day of adventure at the same time! We are sorry to hear you felt our breakfast area was difficult to find and a little crowded. We hope in the near future to build a Welcome center which will feature a more modern spacious breakfast area. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Thank you.
Rating

Excellent location, beautiful rooms and very friendly staff!

22/10/2018 mambyr22, Eugene, Oregon

We loved everything about our stay here and look forward to doing it again soon! If I had to pick one thing that we didn't like, the pillows were pretty uncomfortable. Everything else was really great... more

Owner Response
Ponderosa38103, Front Office Manager at Best Western Ponderosa Lodge, responded to this review
Dear mambyr22, Thank you for your feedback! It is so wonderful to hear that your stay at the Ponderosa Lodge exceeded your expectations. It is always a pleasure to read when our team goes above and beyond to make a guests stay memorable. We look forward to your return and wish you safe travels on your future journeys! Desirae Hanshew Front Office Supervisor Best Western Ponderosa Lodge