Best Western Plus Woodway Waco South Inn & Suites

6808 Woodway Drive, Woodway, Texas, 76712-6158, United States
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Best Western Plus Woodway Waco South Inn & Suites

Enjoy your stay at Best Western Plus Woodway Waco South Inn & Suites.

On your next trip to Waco, stay at our Best Western Plus hotel located in central Texas. Our updated, non-smoking property and spacious guest rooms are ready for you to st
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
6808 Woodway Drive, Woodway, Texas, 76712-6158, United States

Reviews of Best Western Plus Woodway Waco South Inn & Suites

Traveller Overview:
4.0 Rating: 326 reviews
Excellent 54%
Very Good 23%
Average 8%
Poor 4%
Terrible 8%
Rating

gsmith4841, wrote review 04/10/2020

Excellent Service

Staff was great uoon arrival. Room was spotless, and I would use this hotel again even though the beds were too soft for our taste. Only thing missing was the hot breakfast due to the COVID-19 restr... more

Rating

Patkariuki, wrote review 23/09/2020

They dont enforce Masks or social distancing rules.

I decided to book 12 guests (6 rooms) into this hotel. Big mistake. Their front office clerk Renithia was hostile for asking them to enforce their rules (posted on door) regarding masks and social dis... more

Rating

SeeTex123, wrote review 22/09/2020

Face mask guidelines are not enforced by staff nor clientele

Notice posted for wearing face mask but it definitely was not observed by office personnel nor did they ask clients to observe the posted guidelines. Check-in area is not a large reception area so con... more

Rating

expkiar, wrote review 21/09/2020

TERIBLE SERVICES

hotel customer service very unprofessional ,rooms very dirty, dirty hotel curtains ,having construction with guests next room .breakfast small water bottle & an apple. No coffee ,juice nothing. 5 coup... more

Owner Response
Jay Patel, Owner at Best Western Plus Woodway Waco South Inn & Suites, responded to this review
Dear Guest, Thank you so much for your review. I assure you we have been enforcing social distancing and following all protocols to ensure our guests are safe during these trying times. This is the first complaint we have received. As for the customer service provided by my front desk agent, I have spoken to her regarding the confrontation and we have documented everything including the involvement of the local authorities. I apologize for an inconvenience and wish you safe travels. Andy P.
Rating

Nomad372472, wrote review 21/09/2020

Disgustingly nightmarish

If you want to get COVID 19 this is the place to be! A small check in area, no social distancing. A dirty little divider between check in staff and customers. No evidence of cleaning in the small e... more

Owner Response
Jay Patel, Owner at Best Western Plus Woodway Waco South Inn & Suites, responded to this review
Dear Guest, Thank you so much for your review. I assure you we have been enforcing social distancing and following all protocols to ensure our guests are safe during these trying times. This is the first complaint we have received. As for the customer service provided by my front desk agent, I have spoken to her regarding the confrontation and we have documented everything including the involvement of the local authorities. I apologize for an inconvenience and wish you safe travels. Andy P.