Best Western Plus Wilkes Barre Center City

77 E Market Street, Wilkes-Barre, Pennsylvania, 18701-3116, United States
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Best Western Plus Wilkes Barre Center City

Within walking distance from the F.M. Kirby Center for the Arts, Wilkes University and Kings College, this Wilkes-Barre hotel boasts convenience and first-class service! The Best Western Plus Wilkes Barre Center City is an affordable option for those show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
77 E Market Street, Wilkes-Barre, Pennsylvania, 18701-3116, United States

Reviews of Best Western Plus Wilkes Barre Center City

Traveller Overview:
4.5 Rating: 1093 reviews
Excellent 63%
Very Good 23%
Average 7%
Poor 3%
Terrible 2%
Rating

MsR-705, wrote review 20/05/2022

Avoid this scruffy hotel and location

Never bothered to write a hotel review before, but this place decidedly deserves one. I stayed here with my dog in September 2021. The carpets were dirty, the elevator totally dirty, and the only "pe... more

Owner Response
Pam Palmer, General Manager at Best Western Plus Wilkes Barre Center City, responded to this review
So sorry you had a bad experience at our hotel. As we do have luggage carts available, we do not have a Bellman to take your cart to your room. When requested, we try to accommodate all of our guest needs and help out as best we can. I am not sure what type of amenities you were looking for; we have Coffee 24 hours in the Lobby as well as a coffee pot in the guest room. We provide all in room amenities along with personal items at the desk upon request. We choose not tp bring in outside contractors during the Covid Crisis as to not subject anyone to any further germs than necessary. We have since shampooed all of our carpets and are proud of the job our housekeepers do keeping our property cleaned and well maintained. Thank you for pointing out all of the wonderful reviews we receive. We hope you will come stay with us again.
Rating

gj20152022, wrote review 16/05/2022

My Stay

Hotel and staff are amazing. Restaurants and bars are within walking distance. Prices aligned with the area… Restaurant and Lounge on site very nice. Rooms are very clean and great for family stays. ... more

Rating

Alan K, wrote review 15/05/2022

The Place to Stay

One of the best Best Westerns I've stayed in.. The staff are all welcoming. The rooms are spotless and the food is great. the lounge is very warm and the bartender is very helpful with food and drink ... more

Rating

Stephen G, wrote review 11/05/2022

Best Best Western in Northeast

We have stayed here 8 times. We LOVE it! We have stayed in over 30 BWs and it is at the top. The staff is always friendly and helpful, be it for ideas of things to see and do or issues with rooms, whi... more

Rating

erikgM4858OB, wrote review 28/04/2022

Oyster Restaurant is wonderful

My wife and I recently visited the Oyster Restaurant as we have in the past. Again the visit was fantastic. Micheal and the service provided, as noted by other reviewers, was fabulous and he was one ... more