Best Western Plus Wilkes Barre Center City

77 E Market Street, Wilkes-Barre, Pennsylvania, 18701-3116, United States
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Best Western Plus Wilkes Barre Center City

Within walking distance from the F.M. Kirby Center for the Arts, Wilkes University and Kings College, this Wilkes-Barre hotel boasts convenience and first-class service! The Best Western Plus Wilkes Barre Center City is an affordable option for those show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
77 E Market Street, Wilkes-Barre, Pennsylvania, 18701-3116, United States

Reviews of Best Western Plus Wilkes Barre Center City

Traveller Overview:
4.5 Rating: 1076 reviews
Excellent 62%
Very Good 23%
Average 7%
Poor 3%
Terrible 2%
Rating

seimonkee, wrote review 31/12/2021

Excellent hotel, friendly staff, pet-friendly

The Best Western Plus is a great value. The hotel is clean, decorated nicely, and everything in our room was perfect. The front desk staff is very welcoming. We traveled with our 2 pugs, and this pe... more

Owner Response
Pam Palmer, General Manager at Best Western Plus Wilkes Barre Center City, responded to this review
Thank you so much for reviewing our hotel and all of your kind words. We look forward to seeing you again. Have a safe and healthy New Year.
Rating

viciousbabushka, wrote review 05/12/2021

Very Friendly & Helpful Staff

Highly recommend this Best Western! Old fashioned hospitality at its best. We made a last minute reservation and were very happily surprised with everything that we asked for, including a special show... more

Owner Response
Pam Palmer, General Manager at Best Western Plus Wilkes Barre Center City, responded to this review
Thank you so much for taking the time to review our hotel and for all of the kind words. We look forward to seeing you again.
Rating

Roving37443846764, wrote review 30/11/2021

WARNING--DO NOT STAY AT THIS HOTEL

After driving nine hours and checking in past 10 PM for a four-night stay, I discovered upon entering the elevator that there are NO HOUSEKEEPING SERVICES "due to the pandemic." My husband and I had ... more

Owner Response
Pam Palmer, General Manager at Best Western Plus Wilkes Barre Center City, responded to this review
Thank you again for your review. As we have already spoke, our hotel will provide you with any amenity, towels, linens or cleaning supply you request. We use proper cleaning and disinfectant to ensure a healthy and safe stay upon arrival and throughout our common areas. Our policy since the beginning of the pandemic is to not put any guest or housekeeper in jeopardy so we do not do in room service. The Gift Card as promised, has been sent out already by mail to you for your dissatisfaction.
Rating

Jennifer B, wrote review 21/11/2021

Great gem

Very nicely appointed. Nice historical pictures in the hallway. Helpful staff. Pleasant stay, awesome full breakfast. Quiet rooms. Very easy access to the hotel from the front to check in and then... more

Owner Response
Pam Palmer, General Manager at Best Western Plus Wilkes Barre Center City, responded to this review
We appreciate your business and hope to see you again real soon.
Rating

penguinsfan058, wrote review 17/11/2021

Hockey stay at Wilkes-barre

Stay at Best Western Wilkes-barre every time we go. Would not stay anywhere else. Close to the arena. People there treat you like royalty, aka. Family. Shay at the front desk is Awesome. The beer a... more

Owner Response
Pam Palmer, General Manager at Best Western Plus Wilkes Barre Center City, responded to this review
Thank you so much for reviewing our Hotel and all of your kind words. We are looking forward to your next stay with us.