I stayed here for two nights on B&B basis. Breakfast is very good. Dinner is not so. First night soup, curried cauliflower, not bad but a light portion, bread was good. The main was Hake, came with ve... more
I stayed here for two nights on B&B basis. Breakfast is very good. Dinner is not so. First night soup, curried cauliflower, not bad but a light portion, bread was good. The main was Hake, came with very little accompaniment, no veg, a piece of fennel and a few green leaves. Side order was garlic potatoes which have never seen garlic and were pretty tasteless.
Guinness was of course excellent.
Second night, Mushroom risotto, extremely poor, no taste, mushrooms were like leather and bunched, looked like a handful of sliced mushrooms had been chucked into the pan and never separated. That meal was rejected and the waiter understood my complaint. Chose Lasagne which wasn’t much better, again lacking much taste. There was nothing wrong with my sense of taste at this time, because I could taste the one Guinness I had.
INTERNET...Now here is a MAJOR PROBLEM, I complained, I was told they would reboot it and that my room was very near the router! I even moved down to the reception area for the afternoon and found the connection was poor and SO SLOW, never have I experienced such a slow speed. TV in room could only find a signal on BBC1&2, every other channel flagged POOR SIGNAL. Again I complained but no improvements were made.
I’m afraid I WILL NOT be returning to this hotel on future visits.
My suggestion to travellers staying here would be bring yourself a good reading book.
My mobile did work, so I believe the comms fault lies with the Hotel setup.
@Hotel— please upgrade your systems and step into the 2019 tech age, it’s what people expect these days.
I’m very honest with my reviews and praise where due, but I’m afraid you fall below my usual standards and probably many others.
My room was clean and quite comfortable.
The staff were very friendly. less
BW68WhiteHorseHotel, Sales & Marketing at Best Western Plus White Horse Hotel, responded to this review
We value all our customer feed back and we will be investigating into your review.