Staff is not very friendly and never smiled or in anyway acted like they appreciated our business. The hot buffet breakfast is literally microwave biscuit sandwiches, fruit, cereal, and nature valley ... more
Staff is not very friendly and never smiled or in anyway acted like they appreciated our business. The hot buffet breakfast is literally microwave biscuit sandwiches, fruit, cereal, and nature valley bars. The pool and hot tub weren’t working and we weren’t compensated for not being able to use this major amenity. The tubs backed up. The housekeeping staff is super rude and refused our request of extra towels so every night I’d have to go down to the lobby and make the request to them then a very nice man would come swap them for the dirties...really? The entire hotel reeks of marijuana, and the rooms smelled like fish tanks. Beds are hard. Sheets worn to threadbare. Pillows are lumpy. Honestly there wasn’t any part of the hotel I enjoyed. Also, NOT family friendly. less