02/04/2018 lray2009, Brandon, Mississippi
Cleanest BW I've even stayed in. Very friendly, beautiful grounds, comfy bed, Southern hospitality at its best from time of arrival to departure. Secure area/free parking. Minutes from anything you w... more
Cleanest BW I've even stayed in. Very friendly, beautiful grounds, comfy bed, Southern hospitality at its best from time of arrival to departure. Secure area/free parking. Minutes from anything you want to do ...drive thru daiquiri, Copeland's, mall, downtown New Orleans, whatever. After visiting New Orleans, I would definitely stay where I did rather than NOLA....which is crime-ridden, pricy, dirty, and way too fast for this traveler. Staying in Harvey was about a 10-15 minute drive to anywhere you wanted to go (excluding traffic, off course) While the French Quarter is an experience, parking is expensive and walking is tiresome. I loved that I had only a short drive back to the hotel to "regroup" and ready myself for the next adventure. There was a lovely pool, hot tub, and courtyard bar on site. There was an onsite restaurant, but I did not try it. The lobby is very quaint, and the breakfast is what one expects at BW free buffet. The ONLY complaint is minimal.... the room was a bit dark as one of the lamps didn't work which made it difficult for old eyes to search for items in the suitcase. There also was an issue with one of the plug-in outlets by the sink - only one appeared to work so if you wanted to charge your phone and dry your hair at the same outlet - not happening. AND, the ice machine which was right next to my room did not appear to work. It could have been "empty" because I had gotten ice from it on previous days. As mentioned earlier - all minor things. I can't stress enough the cleanliness and friendliness. Staff was constantly in view cleaning the tiniest of details to fixtures on the elevator to handles on the guests' rooms. I was VERY VERY IMPRESSED, and if I travel to this local again, this is the only place I would consider. less
stephLA123, General Manager at Best Western Plus Westbank, responded to this review
Wow! I love reading reviews when a guest compliments all the wonderful aspects of our hotel. You truly captured what we try to achieve-- friendly service, beautiful grounds, comfy bed and Southern Hospitality. We are in the process of a remodel. Our rooms will have lamps with extra outlets to accommodate the growing need of extra outlets for our guest. The staff looks forward to having you stay again with us in the future. It will be our pleasure to provide your lodging accommodations.