A true vacation in an of itself!
08/05/2017 marciaevans323, Maryville, Illinois
We are senior citizens who took my 93-year-old father to visit the World War 2 Museum. We had scheduled the trip two other times, but had to cancel because of his health issues. Nancy at the front des... more
We are senior citizens who took my 93-year-old father to visit the World War 2 Museum. We had scheduled the trip two other times, but had to cancel because of his health issues. Nancy at the front desk was always friendly and kind about our multiple bookings and cancellations. She kept our information in their system, and when we finally got to make the trip, we received the rates they gave us two years ago! She told us that while we were there, no one would ever tell us no on any request. Everything was awesome! My husband and I have traveled a lot, and I can truly say that this was the nicest and friendliest hotel we have ever stayed in! We loved Roxanne in the Courtyard Bar. She loves her job and made our evenings so much fun! The girls at the breakfast were so accommodating and sweet. If you go to the restaurant next door, be sure to ask for Charles....Best waiter ever! My husband and I plan to go back sometime, just to stay there again! Thank you for a wonderful five days! less
stephLA123, General Manager at Best Western Plus Westbank, responded to this review
We are so happy that you were finally able to make the trip to New Orleans to bring your father to the World War II Museum. It was certainly a honor to have him stay with us. I hope he enjoyed the Museum. I will make sure to pass your kind words to Nancy. Further, we are very pleased that you found our staff kind, and loved the amenities of the hotel. We look forward to having you stay with us again.