Best Western Plus West Retford Hotel

Just stayed there for 2nights while attending a family funeral. COVID set up was good . Friendly staff, nothing too much trouble. Food was really good and served in the room, as were any drink requirements. Shame we were not able to experience the nice looking dining room and bar facilities, due to Covid. less

Food delivered to room was hot and very good only couple of little quibbles one set cutlery short and no preserves with breakfast. Room was nice also warm but don’t think we had a king size bed or we must be getting bigger less

Just stayed there for 10 nights while I was working night shift in the area, COVID Set up was brilliant, really good staff, nothing too much trouble “will be back” if in the area again. Food was really good just wish that I didn’t have to leave for work before the teatime service was available, I managed to get 2 teatime meals and they were worth every penny. less

We stayed here the last weekend before lockdown no.2 and had a wonderful time. We booked a 'King'/Feature room and it was perfect, positioned in the Georgian building to the left of the main house and on the ground floor. It was spotlessly clean and I must give a special mention to the curtains; we really appreciated the thickness of them and how they totally blocked out any light. Covid measures were exemplary and all staff were very friendly and professional. My partner somehow managed to leave his glasses behind and we were phoned straight away. We didn't eat at the hotel but did have a little wander around the main building, which is very beautiful. It is so refreshing to find somewhere that has kept their decor in keeping with the building. There really is nothing worse than going to a period hotel and finding it has been overwhelmed with 21st century blandness! The grounds were truly outstanding and we loved wandering around them, despite it being October/November. I particularly liked that despite they were landscaped they retained a certain wildness! Overall a memorable stay for all the right reasons at a great price. less

I hope that this review does not come across as snobby. But I honestly can’t think of a stay in any hotel that was worse than this. Firstly, and not importantly, the decor of the hotel was very outdated and made the whole place feel dirty and depressing. The bedroom decor was mostly velvet with a 60 year old carpet that came with its own impressive odour. This was improved by the fact that it was about 30 degrees Celsius in my room for the whole stay because the radiator was left on for the day before I turned up. The dining area felt like i was waiting for a bus, with all the guests sitting in a row and staring at the walls. The food was inedible and even the wine couldn’t help. Over night I felt extremely unsafe, which I guess wasn’t the fault of the hotel. The guests next to me unfortunately were ‘Awkae’... until about 3 in the morning. There was a steady stream of people going in and out of the room to be ‘awake’ together. Not quite my style, but each to their own - I just ask it be finished early enough for my beauty sleep. Overall - terrible stay, hated it at the time, was searching for other hotels in the area and I actually stayed in work an extra hour to prevent me from having to go back to my room. I will never stay at a best western again but looking back it is hilarious. less