Best Western Plus West Retford Hotel

Came here on a "girls" weekend and had a fabulous time. The staff were very polite, the rooms clean and comfortable. I was really happy with the value for money, what beautiful grounds the Best Western has! less

Very good position, close to town but very quiet. Beautiful Gardens, a pleasure to walk around. Cant fault the cleanliness or friendliness of the staff. Everything was explained so nicely by reception. less

We travelled to Retford on the first day that hotels were open after lock down (4 July 2020) We travelled from Portsmouth to visit our elderly mother. The hotel we booked (Clumber Park Hotel + Spa) cancelled our booking at 12:30 when we had all ready travelled 200 miles. The Best Western Retford happily helped us and we had a lovely room. The staff were Uber helpful, kind and professional. Clean, social distancing rules clear to follow. Nice bar and a substantial breakfast. What a joy it was to have 2 days at this superb Hotel. It was lovely to see our mother after so long. Many many thanks to the Management and staff at this historic hotel. Gary and Jools Roberts less

Due to COVID-19 I moved out of the family home so that I could still work. I was put in this hotel as my living accommodation. The room service food is amazing, great tasty food and portion size are good. I use their laundry service, which is a big help for me due to all laundry service near by being closed. All the staff that I spoke to with social distancing in place or by the room telephone, have been very accommodating and nothing is too much trouble. The staff have been friendly and it's nice to be greeted by smiling faces in these difficult times. I have been here a while and the room is amazing. I have one of the converted cottages so there is a little patio area. Fortunately the weather has been beautiful so I can sit out with my book and a drink. There is a fabulous garden area and the hotel is situated near a number of shops and close to all amenities. less

I stayed here for one night ahead of working in the area the next day. First impressions were very positive; what a gorgeous building, very easy to find, with easy parking very close to the town centre. Check in wasn’t fast, but was reasonably efficient. I was in the Georgian building next door to the main building. The room was fairly large, and a reasonable temperature, not the overheated rooms so common to hotels at this time of the year. The twin beds were a little bit of a surprise, but the one I used was very comfortable. However, the walls are very thin, with very loud television music and dialogue audible from a nearby room. This was evident when I arrived at my room, and continued into the early hours and was evident, albeit more quietly, the following morning, too. This did not make sleep easy. Breakfast was excellent, with good service and very well cooked and tasty food, with the sausages being worthy of particular comment. At check out, I mentioned the noisy room, but there was neither acknowledgement of this still less an apology. I am back at the hotel, soon, so am hoping that my issues were a one off. less