Best Western Plus West Retford Hotel

The staff went above and beyond to make my daughters wedding the best possible experience for her. Everything went smoothly and the staff coped well with a few unknown delays as the timetable kept being pushed back. There was always someone around to ask for help if needed. less

An absolute gem. Fast, efficient service, provided by an attentive friendly team. Marvellous food and drinks at reasonable prices. Beautiful public rooms and guest accommodation. Extremely clean throughout. Would not hesitate to recommend this hotel to anyone. less

Room clean, spacious and comfortable (in Georgian House building across the car park from main hotel). Waiting team v attentive and helpful. Facilities generally of a high standard. We only had 2 issues one minor (only 1 towel) and one major - no enforcement of mask wearing in corridors of Georgian house and some noise issues with kids playing in corridors. There did not seem to be any staff presence in this building apart from in the morning when chambermaids arrived. less

My little family decided that we would get one night away from the city, so decided to book this hotel. The hotel is lovely and we loved the garden which I could see as a perfect setting for weddings. We arrived about a hour early and we were lucky that are rooms were ready so we could check in. We stopped at the Georgian House as my mother has mobility problems and we needed to be on the ground floor, her room was large very clean and the bed was really comfortable. It also had a walk in shower for her which was fantastic. I & my 11yrs old son were in the room next door where I had a double bed and my son a single bed, again no complaints there lovely large room. We decided to get some food and although we had not booked a afternoon tea they were able to do two for us. I am vegetarian and my son can't have dairy products so we mixed and matched the two afternoon teas, it was wonderful and so much that we could not eat all the food. It also was a good price at £12.95 each - I would highly recommend the afternoon tea. In the evening my son was hungry so he went for a beef sandwich and again could not complain about the quality of the food he loved it. My only minor moan was that there was no plug socket near the bed so I could charge my mobile phone as I use it as a alarm. We did order breakfast but I am not really a breakfast person so my son had English Breakfast and really enjoyed it, my mother just had cornflakes and I had a cup of tea. It was a lovely relaxing night away for us all as we really needed it (we booked a night away as we are going through some anti-social behaviour where we live) and it was just what the doctor ordered. Its really peaceful and all the staff are wonderful. less

Me and my partner stayed for two nights and found the hotel room perfect for our visit. It was clean, tidy, spacious and we slept great. The staff were also super friendly and helpful. Would stay again if the price was a little cheaper but understand you pay for quality. less