Best Western Plus West Retford Hotel

I would recommend any guest to avoid the cottage rooms within this hotel. Although the room was nice I didn't manage a wink of sleep due to the continuous noise of traffic - extremely disappointed with the BW! These rooms should not be provided to hotel residents less

We got married here on Saturday the 2nd September .from booking the venue to the day off the wedding nothing was to much trouble...we got married outside... the grounds are stunning the food was amazing as our guest kept telling us....the staff were so polite and friendly we had the dukeries suit wow a stunning bridel suit.. most off our guest stayed over and all loved there rooms..breakfast was lovely... highly recommend if ur looking for a wedding venue it has everything and more ...thank you to Jessica and Audrey for making our day perfect in every way possible..... less

Have stayed at this hotel before nearly two years ago. What a shame. The standards have dropped considerably. The menu in the restaurant has NOT changed. The staff were slightly sour and either overworked or just didn't care. The rooms were tired and not as comfortable as before. Overall experience was disappointing. Heated towel rail in bathroom states 'Beware Very Hot', rubbish. They were never on so we had damp towels every day. Rooms were dark. At the buffet breakfast we had NO fried eggs. They had to be ordered separately perhaps 24 hours before. Staff were surly and rude. Hotel was obviously catering for the wedding trade (can't blame them for that), one on the Friday, Saturday and the Bank Holiday Monday but to the detriment or Best Western regular users of their Hotels. Could not use the thousands of Good Will points we have gained on using other Best Western Hotels. We will not be staying in Retford again and am considering whether other Best Western Hotels have gone the same way. Always found Best Western to be 'Good Value for Money' , not cheap but good value. Not any more . Sorry. less

We stayed here when visiting relatives. I don't think I would stay again as some of the basic and small things are missing. On arrival there was no space in the car park (but a stack of rubbish and building materials in one corner which could have been moved to make more space). There was a wedding on but all the same you do expect to find a space in the car park! The reception is not especially welcoming. the woman seems to sit behind a wooden board so you can't really see her! We ate in the restaurant as it was late when we arrived (restaurant closes at 9.30). The women who greeted us was not especially friendly and barked 'have you booked'? We said no and she showed us to a table. Non-one came in after us so I suspect it was a gut reaction to wanting no new customers (it was about 9pm) and I suppose they were wanting to close up as soon as they could. The meal was fair and fresh for the price. At breakfast there is a good choice but why no separate spoon for the beans and the egg! The pot of tea we were brought was nearly cold! Maybe it had been standing a while. The staff are mostly friendly but seem quite inexperienced. Overall this was not cheap (although the area probably isn't the cheapest either) but I think in future I would rather pay a little more and get better quality. Also bear in mind there in no air conditioning and our room was like a sauna all night! Not the best stay I have ever had! less

We were visiting the wildlife trusts in the area and chose this hotel by chance. There was a wedding going on but we were placed in the cottages which were far enough away to not be disturbed. The hotel is a two minute walk from Retford which i found to be quite an unusual place. Beautiful grounds and I must mention the amazing breakfast which had everything you would want including hash browns & black pudding with an option to have the eggs done how you like. Great start to the day. less