Best Western Plus West Retford Hotel

Due to COVID-19 I moved out of the family home so that I could still work. I was put in this hotel as my living accommodation. The room service food is amazing, great tasty food and portion size are good. I use their laundry service, which is a big help for me due to all laundry service near by being closed. All the staff that I spoke to with social distancing in place or by the room telephone, have been very accommodating and nothing is too much trouble. The staff have been friendly and it's nice to be greeted by smiling faces in these difficult times. I have been here a while and the room is amazing. I have one of the converted cottages so there is a little patio area. Fortunately the weather has been beautiful so I can sit out with my book and a drink. There is a fabulous garden area and the hotel is situated near a number of shops and close to all amenities. less

I stayed here for one night ahead of working in the area the next day. First impressions were very positive; what a gorgeous building, very easy to find, with easy parking very close to the town centre. Check in wasn’t fast, but was reasonably efficient. I was in the Georgian building next door to the main building. The room was fairly large, and a reasonable temperature, not the overheated rooms so common to hotels at this time of the year. The twin beds were a little bit of a surprise, but the one I used was very comfortable. However, the walls are very thin, with very loud television music and dialogue audible from a nearby room. This was evident when I arrived at my room, and continued into the early hours and was evident, albeit more quietly, the following morning, too. This did not make sleep easy. Breakfast was excellent, with good service and very well cooked and tasty food, with the sausages being worthy of particular comment. At check out, I mentioned the noisy room, but there was neither acknowledgement of this still less an apology. I am back at the hotel, soon, so am hoping that my issues were a one off. less

Held my 80th birthday meal at West Retford on the 21/2/20. What a lovely place, and meal, the food was exceptional, and so were the staff, it is a shame that more people do not realise what an ideal place it is for, weddings, venues, in fact EVERYTHING we do travel a lot and found the prices so competitive, WE WILL BE BACK. Thank you West Retford for making my party meal FABUUULOUS. less

Very very clean. Staff were friendly. Good location. Good price. Breakfast was average. Quick and painless check in and out. Nice building. Squirrels in the grounds. Pretty much what youd expect...... less

The hotel rooms here are massively overpriced for what you get, with the whole site desperately in need of an overhaul. Worse still is the food, the selection of which was awful and the portions tiny. less