Best Western Plus Wausau-Rothschild Hotel

Clean, friendly and up to date comfortable rooms. My husband and I stayed overnight and will stay here again next time. Hotel and room was very clean. Covid precautions were greatly made by hotel and staff. less

The hotel and rooms were very clean and nice. They still offered a hot breakfast which you picked up from the staff who were behind a table in front of the room with the food because of covid-19. Marjory and Sandra, the staff doing this, were very friendly, helpful, and mad the experience excellent as was the quality of food offered. Kathleen, at the front desk, was the most friendly, helpful employee I have ever experienced at a hotel. She inquired about the reason for our stay and offered helpful tips when we told her we were traveling for pleasure. She told us about a local, favorite restaurant in the area which we ended up going to after seeing the Texas Roadhouse was packed with people during covid-19. less

Have stayed there twice now, and each time the staff has been great. They are friendly and responsive to your questions and if you have an issue, they are right there to fix it. Water pressure good in the shower, has plenty of pillows that don't go completely flat, they actually have substance! Temp controls work well, are quiet, and pool and hot tub area are clean and NOT overly chlorinated. Hot tub is not too hot, and pool is not heated, so it can be a bit chilly. Breakfast, don't get too excited. Beds are comfortable and the room is dark when shades are pulled. Not the greatest vies from window, but when you are there to chill after a day of driving, not a big deal. I would recommend to stay there and plan when we are in the area to stay again. less

We had a 1 night stay...and found the hotel to be a nice stay! The breakfast was very good...waffles, scrambled eggs, hashbrowns, biscuits and gravy, sausage, nice selection of toasts etc, yogurt, cereal. We first got down to eat around 9 and everything was still kept very fresh! Our room was great...nicely decorated, the bathroom was very clean(towels were kind of scratchy), All staff we encountered were very friendly. My only complaint would be the heating unit(room 102) was very annoying overnight. We set it at 68 before going to bed, got up and turned down twice. It seemed overly warm finally set at 60 and would have been ok, but the entire night it would kick in and run for 1-2 minutes then kick back in again 4-5 minutes later! Didn't get a real great night sleep...BUT the bed was very comfy! We would definitely stay here again for the price! less

I fly all over the country working on cheese plants,so I live out of hotels. I've never in my career stayed a place like this. The room is nice, but the service is terrible. I've now been here for 7 days and thank god I only have 2 more to go. Of the 7 days I've stayed, the room was clean the first night I flew in of course. Day one good, day 2 my room was cleaned like anywhere else. However since then I have not had anyone even stop and give me towels, toilet paper or anything. I talked to the front desk on day 3, as you get 3 days of towels and wash clothes, but today on day 5 still nothing. I wouldn't recommend this place to my worst enemy. Stear clear and go someplace that actually cares. Front desk lady was nice, other than that stay away. If you get the chance to stay here, sleep in your car it's more likely to get cleaned. less