Best Western Plus Wanda Grand Hotel

I think this hotel is great apart from one thing which really gave me and my family a disappointing ending to the whole stay. They are obsessed with the ‘ room keys’. How many they’ve given you and how many you have returned and if you’ve forgotten them in the room and they have to give you another one- it’s a nightmare. You see, most hotels don’t focus on ‘keys’ but this one does because they charge you for lost or non returned ones. They charge 300 Baht (almost $10 US) for a piece of plastic that is worth less than 10 baht. So instead of asking on check out how your stay was - they harass you like a child that forgot their homework if you’ve bought all their silly keys down. I have a suggestion to the management- stick up your prices by 300 baht per room per night and you don’t have to worry about this silly revenue stream concocted up by people who don’t put guests at the heart of their hospitality work. Apart from this key obsession which marred our stay - everything else was fine. less

Comfy hotel but quite far from Central Bangkok. Don Mueng Airport is 30 mins from hotel depending on traffic. Stayed here because our training is in the opposite Central Plaza office. Went for dinner in Bangkok by car (GrabCar) and took 2 hours (depart hotel around 6.30pm) just to get there. All in all - very good experience. less

I was there for conference. The staff very nice and helpful especially, Asanee, he helped with our messy stuff so well. The meeting rooms are clean and cozy. Moreover, the food was so yummy. Thank you for service and very helpful staff. less

Booked last minute accommodation. Though check inn timing was was at 2 pm and I reached at 10 am. I requested early check inn and hotel was fully booked. Though Hotel was booked front desk people gave me temporary room so that I can get ready and go to meeting. Value for Money Hotel. Staff are cooperative. less

I came bankok for business trip and ive stayed in this hotel. And during staying here ive never felt any inconvenience. Alos kind receptionist, named Opal, still remember her kindness and smile. Thank you for her lovely service. I definitely recommend this hotel. 출장차 방콕에 왔고, 이 베스트웨스턴 호텔에서 묵거 되었는데, 서비스도 너무 좋고 편하게 지내다 갑니다. Opal이라는 이름의 리셉션이 기억나네요 따뜻한 미소로 환영해주어서 감사합니다. 다음에 방콕에 오게되면 다시 이 호텔을 찾을게요 less