My sister-in-law and I stayed for two nights (Friday and Saturday) last weekend to attend Railway Days together. What a wonderful hotel and at such reasonable rates too. My sister-in-law booked it so I'm not sure if it's easy to book but she stays there quite often, so I assume it is.
Our room was on the main floor with two queen beds, a desk with an ergonomic chair, an upholstered chair, an alarm clock (the same one I had 30 years ago which was pretty darn cool), a microwave, a fridge, a personal coffee maker and a safe. It was spacious and very clean. The decore is very nice - with clean lines. The beds each came with 4 pillows, sparkling white linens and were very comfortable. There was a very large television with a slew of channels to select from. The wi-fi was free which was fast and reliable. it was nice to be in a hotel room with hardwood floors rather than carpet. The air conditioning worked wonderfully and so did the heat in the room.
The walk in shower was large (but it took me a few minutes to figure out how to operate it lol) and it was tricky, with the stationary shower door by the tap, to reach in to turn it to the proper temperature without getting sprayed with a blast of cold. But once I got it right there was lots of hot water. I was slightly concerned about the bathroom not having an exhaust fan, but the steam seemed to stay behind the closed shower doors. The bathroom was very clean as well. And it was very nice to use a 'real' hair dryer rather than a typical white on the wall hotel hair dryer.
Hotel Mgmt: I forgot to mention while I was there, the shower drain in room 104 drains quite slowly - you may want to check it - the level of water does get dangerously close to overflowing while in use.
Service was great and ALWAYS with a smile. Every staff member would smile and say hello - which was wonderful. Their little store they have by the lobby is quite well stocked.
Our room had a connecting door which let sound into our room from the next room. We were able to listen to our neighbor on Friday early evening playing some really good blues music (it was for only an hour). But the next set of tenants in that room (4 or 5 men) on Saturday night were talking quite loudly before they went out that evening but it was even worse when they drunkenly arrived back and woke us up at 3am. It sounded like they were partying but inside our room. A quick call to the front desk and a few minutes later, we had silence once again. That was the only time we heard anything from outside our room and I believe it all came through the connecting door between the rooms, perhaps the doors are not insulated against sound?
The breakfast buffet that comes with the room is absolutely UNBELIEVABLE! So many choices to choose from - hot and cold! While we there they had: Baked beans, sausages, scrambled eggs, toppings (shredded cheese, chopped onion, chopped cucumber, salsa) for your scrambled eggs, seasoned roasted potatoes, a waffle making station, toast, bagels, boiled eggs, fruit, cereals, porridge, juices, coffee, teas. I have never seen such a great breakfast buffet like that included in the cost of the room - it was wonderful and very popular. The restaurant staff ensured that all the choices remained well stocked and were hot. There is a lot of room and quite a few tables to choose to sit at.
Our room had a door behind the curtain to the outside parking lot which was quite nice. The 'designated smoking area' is in the far corner of the parking lot next to the parking lot exit to the street. It is lit by the lot lights during the evening but you still need to be aware of your surroundings - it's not that close to the lobby door if trouble comes at you and you are standing out in the open at night. Being a senior(ish) female, I was not comfortable standing alone there at night alone so when I went out to vape I stood closer to the outer cement wall of the parking lot, but away from the hotel - it was safer than standing out in the open like that.
The proximity to the C-Train was wonderful. Catching a west bound train from downtown to the Banff Trail station, then walking 5 minutes to the hotel was so very quick and easy.
The restaurant and lounge in the hotel are quite nice, with wonderful food, great service and atmosphere. And there are other restaurants very close to the hotel. It's in a great location.
I will definitely be back. I think I found my new go to hotel when I visit Calgary. Thank you Best Western. less
EKhalila, General Manager at Best Western Plus Village Park Inn, responded to this review
Dear M G,
Thank you for your wonderful review of your stay with us. We appreciate all your detailed feedback on your stay! I am pleased it turned out to be a great weekend away for you. I am happy to hear you were able to enjoy our great complemntary breakfast and our fantastic food in the restaurant ! Hopefully you will visit again soon. Again our gratitude for your great reveiw. Safe travels!