Best Western Plus Village Park Inn

Our first impressions of this Best Western Hotel were great. They allowed us early check-in which was kind. Front desk attendants were very helpful and nice at check-in. We stayed in the Jacuzzi suite with our 3 children and were immediately wowed with the aesthetics. The room was large and beautiful. The breakfast - for an included breakfast - was excellent. Our kind bed was very comfortable. Bathroom was very modern and lovely! The not so great parts: pool is weird. Second floor in the courtyard so everyone who would like can stand on any floor and watch you swim. Felt a bit like being in a fishbowl. It was an adequate pool and my kids enjoyed it. Not tons of seating around the pool so it was nice that it wasn't crowded. It was noisy. We could hear the folks next door, the kids running through the halls, the activity downstairs. There is an balcony that runs along the length of the building with no barriers so at one point we had neighbour kids knocking on our patio door. Our toilet plugged and we called for a plunger...took hours to come. We needed pillows and blankets for our kids staying on the pull-out couch. I called the front desk and nobody answered so I went down to get them myself. Front desk said they would send some up...never came. I called again 45 min later while my kids waited to sleep and they said they hadn't gotten around to asking. When the blankets did come they were super weird. Like army surplus or something. Sticky and thin and just odd...I will say I was asked if I wanted a duvet or blankets - should have said duvet. I would stay here again....if our favourite Calgary Best Western was full...otherwise back to Best Western Port o' Call. less

The comfort and amenities of this hotel is surpassed only by the first class service provided by the staff. From the reception desk to the breakfast room, guests are made to feel welcome by the friendliness of the employees. From discussion with Emad, the general manager, it is clear that such treatment is a policy of the hotel; obviously, the success of creating this atmosphere is due to staff members being well treated. In addition, the breakfast menu and service is excellent. less

Everything was very clean. The house keepers were always friendly as were all the hotel staff. The pool and hot tub were nice to relax in. The hotel had a modern feel. The general manager went out of his way to make sure we were satisfied. He was very personable. Would forsure reccomend this hotel. It is close to SAIT, north hill mall, 10 minutes from Market Mall, and very close to Mcmahon Stadium. less

Very comfortable and clean hotel. Staff push it to 5*. Friendly, helpful from front desk to buffet breakfast staff. Felt welcome from the minute we walked in the door. Now our hotel of choice when visiting Calgary! less

My son and I came down for the Stampede Challenge hockey tournament along with the rest of our team, (the Canwest AAA Kings 🤘) and were thoroughly impressed. Beautiful renovation, Courtyard style with central pool, perfect central location, price was right, and the staff were friendly and very accommodating. Would definitely stay here again and highly recommend it. less