Best Western Plus Vauxhall Hotel

Disgusting stain on bed sheets, no towels on arrival, hairs in the shower. Much smaller room than shown in pictures. When we complained, the room was still not cleaned or sorted until 2.30pm. Staff were lazy and there was a real lack of care or concern. They had no sense of urgency to solve our issues. Will never stay in a best western after this experience again. less

Relatively close to 2 tube lines (Stockwell 15 Min walk and Vauxhall10 Min walk) this hotel was an easy going, relaxed affordable place for us to stay for the weekend. The bathroom wasn't spotless, and the rooms are quite small, but for the price, I was happy :) less

Room is good, but there was boiler next to the room and the room is not sound proof. Checked in late night, very disturbed sleep. Ground floor room and staff aware of the situation. Anyway, avoid staying in ground floor/near to boiler. Room is very tidy and comfort. less

I had to find a hotel as an American last minute traveller in a new country and I was lucky to find availability in a familiar chain. I enjoyed my stay, though I've heard many complaints of small rooms. I was traveling solo so the compact size of the rooms did not make me any more or any less uncomfortable. You'll find the same size rooms in trendy Mid-town Manhattan. I think the comfort of the beds and linens were able to make me feel at home. Though I will say the rooms were a bit chilly, I was content with my stay and would happily stay again. Comfy bed, four walls and clean linens and toilet. The service was excellent, and I was very happy with how I was taken care of by Sutrue, and Fahad. Lovely, attentive. It'll do in a pinch. less

This hotel unfortunately does not maintain minimum room temperatures so I returned at around midnight to a freezing room. Heating system took about an hour plus roads the room temperature and had the worst night sleep in any hotel I’ve stayed in. furthermore towels were stained and and inexperienced staff. less