Best Western Plus Vauxhall Hotel

My wife and I had to make a quick business trip to London so she reserved a room at a hotel in Vauxhall, London, for the night of September 1, 2020. For reasons not explained, the hotel moved us to the Best Western Plus just across the street. Although the accommodation was modern, we discovered only one bath towel; and the bed only had two pillows. When I enquired at the front desk, I was informed there were no more available. I also requested two bottles of water, but the young lady told me she didn’t have keys to the refrigerator. We also discovered the baskets in our room had no plastic linings and there was not proper place to dispose of sanitary pads. Needless to say we will not be staying with Best Western again. less

Book a room for the weekend. When checking into the hotel I was asked to wait for the manager to comeback as the guy behind the desk was having a problem, had to wait for around 30 mins to which no one came and strangely I was able to get my room key. Room was nice but the bathroom was unclean and damaged. There was no toilet paper to been seen and the television remote was missing. The room wasn’t refreshed with fresh towels on the next morning nor was it touched by the house keeping. We stayed on floor one which had a very strong smell of Marijuana which was concerning as they were non smoking rooms. Will not be staying here again. less

Stayed here on a short visit to London. Very smart compact hotel, all newly fitted out. Very clean, friendly service & good wifi. There is also a very good cafe around the corner (Wedding House Patisserie) with good food, value & friendly service. Would definitely come back! less

Arrived quite late to the hotel ready and preparing for a late meeting call and an early meeting at a company and the wonderful person at reception was very welcoming and kind. The location is excellent and a quick trip on the tube from Paddington and the hotel itself is tucked away from the main road so really quiet and private. The facilities are lovely, bed super comfy and room a very good size. Excellent bathroom and shower! Really no complaints about the hotel but really what made my day was the staff (Eliza) who welcomed me after a tough day of travel. less

If you beed to go the US embassy, this hotel is a perfect choice! Very close and easy to get there and Vauxhall station is between the embassy and the hotel. The staff was veeery friendly and made me feel like at home. Room was nice and clean, slept well. less