Watch our for the staff.
Clean but young staff is horrible. Asking how much money I made and what I did for living based on the brands of bags I carried. Was worried my things would be stolen so I had to take everything with... more
Clean but young staff is horrible. Asking how much money I made and what I did for living based on the brands of bags I carried. Was worried my things would be stolen so I had to take everything with time when I left everyday. less
EricaR62318, Front Office Manager at Best Western Plus Valdosta Hotel & Suites, responded to this review
Thank you for staying with us Our housekeeping staff works very hard to uphold a high standard of cleanliness for our guests and I'm glad they were able to provide this for you. I apologize for how my Front Desk Staff came across. After reviewing the camera footage during your stay, I was unable to see where they overstepped. I did see where one of the girls complimented your bags and where another one asked what you did. It was left at that when you answered and no question was asked regarding your income. From what I saw, they were trying to create conversation with you in order to provide you with a comfortable check-in. I am sorry that it came across differently to you. I have every confidence that your bags and all of their contents were accounted for when you returned to your room each time you left. Our establishment takes every step to ensure the security of our guests and their belongings. I hope that you will give us another chance to provide you with a safe and comfortable stay. We look forward to seeing you!