Best Western Plus University Inn & Suites

4540 Maplewood Avenue, Wichita Falls, Texas, 76308-4608, United States
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Best Western Plus University Inn & Suites

Welcome to the Best Western Plus University Inn & Suites! With Midwestern State University nearby, our Wichita Falls hotel is proud to host those in town for university events, but we are more than a college town. We welcome riders in the region fo show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
4540 Maplewood Avenue, Wichita Falls, Texas, 76308-4608, United States

Reviews of Best Western Plus University Inn & Suites

Traveller Overview:
4.0 Rating: 287 reviews
Excellent 51%
Very Good 25%
Average 11%
Poor 7%
Terrible 4%
Rating

dale5819, wrote review 19/11/2020

went the extra mile

While most motels are are dropping amenities because of Covid19. This motel kept providing a modified breakfast, ice and other perks while conforming to Covid safety practices. Staff very friendly an... more

Rating

glennias, wrote review 17/11/2020

HOT BREAKFAST

The cook fixed a hot breakfast sandwich! Up to then it had been what was called "bag and go"; which consisted of a nutrigrain bar, apple and water. She even had hot coffee. It was the best meal served... more

Rating

Mike M, wrote review 23/10/2020

boringly aveage

older with carpet fraying and marks on door, receptionist was cool to talk with at best, as in not cool, pretty fair Covid breakfast, but signs warning of vandalism and security were a turn off, proba... more

Owner Response
Mandy Riley, General Manager at Best Western Plus University Inn & Suites, responded to this review
Thank you for your review. We are in the process, and will have, all new carpet within 2 months. I am glad you enjoyed talking with our front desk staff. Our breakfast has been altered to fit within the legal limits of our local guidelines. We have opted to keep hot options to best suit our guests. The signs posted outside are not warnings of vandalism, however, signs posted that our staff has been trained in a class offered by WFPD, to keep an eye out for your belongings. I am sorry you felt there were better places for your money and hope that you would give us an opportunity to serve you again.
Rating

lanegilbert2020, wrote review 20/08/2020

Great Experience

Stay was awesome, hotel is in a great location close to restaurants and mall. We’ve stayed at Best Western University Inn and Suites multiple times and have never had any problems. They have a great... more

Owner Response
Mandy Riley, General Manager at Best Western Plus University Inn & Suites, responded to this review
Thank you for taking time out of your day to rate and review our Wichita Falls location. Bobbie does a wonderful job taking care of our guests in breakfast. I am happy you got to use our fitness center while staying with us. Thank you again for letting others know about your stay and we look forward to seeing you on your next visit.
Rating

BabyDee78, wrote review 09/08/2020

Comfortable stay

During this COVID era the hotel was great. The grounds were okay. There was an out-of-place bbq grill outside to the right of the entrance. The shrubs were trimmed. The entrance driveway was clean and... more

Owner Response
Mandy Riley, General Manager at Best Western Plus University Inn & Suites, responded to this review
Thank you for taking the time out of your day to rate and review our property. Of course, we never hope for issues, but are glad that we could get them handled for you quickly. I will happily pass along the kind words to the staff. During these times, letting others know about your stay with us is very important. Thank you for trusting us with your health and safety. We hope to see you again if back through Wichita Falls.