Best Western Plus University Inn & Suites

4540 Maplewood Avenue, Wichita Falls, Texas, 76308-4608, United States
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Best Western Plus University Inn & Suites

Welcome to the Best Western Plus University Inn & Suites! With Midwestern State University nearby, our Wichita Falls hotel is proud to host those in town for university events, but we are more than a college town. We welcome riders in the region fo show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
4540 Maplewood Avenue, Wichita Falls, Texas, 76308-4608, United States

Reviews of Best Western Plus University Inn & Suites

Traveller Overview:
4.0 Rating: 284 reviews
Excellent 51%
Very Good 25%
Average 11%
Poor 7%
Terrible 4%
Rating

lanegilbert2020, wrote review 20/08/2020

Great Experience

Stay was awesome, hotel is in a great location close to restaurants and mall. We’ve stayed at Best Western University Inn and Suites multiple times and have never had any problems. They have a great... more

Owner Response
Mandy Riley, General Manager at Best Western Plus University Inn & Suites, responded to this review
Thank you for taking time out of your day to rate and review our Wichita Falls location. Bobbie does a wonderful job taking care of our guests in breakfast. I am happy you got to use our fitness center while staying with us. Thank you again for letting others know about your stay and we look forward to seeing you on your next visit.
Rating

BabyDee78, wrote review 09/08/2020

Comfortable stay

During this COVID era the hotel was great. The grounds were okay. There was an out-of-place bbq grill outside to the right of the entrance. The shrubs were trimmed. The entrance driveway was clean and... more

Owner Response
Mandy Riley, General Manager at Best Western Plus University Inn & Suites, responded to this review
Thank you for taking the time out of your day to rate and review our property. Of course, we never hope for issues, but are glad that we could get them handled for you quickly. I will happily pass along the kind words to the staff. During these times, letting others know about your stay with us is very important. Thank you for trusting us with your health and safety. We hope to see you again if back through Wichita Falls.
Rating

82Janey_D, wrote review 18/02/2020

Great place to stay.

We were passing through from Houston to Dodge City and didn't have a reservation but the staff were second to none and gave us a great room. I was concerned as it was a long weekend and Valentine's D... more

Owner Response
Mandy R, General Manager at Best Western Plus University Inn & Suites, responded to this review
Thank you for the great rating and review of our property. We strive hard to maintain great customer service. I am pleased to hear you enjoyed your stay and hope that if you ever have to make the trek, you would stop and stay with us again.
Rating

129frankq, wrote review 02/02/2020

Good for a place to sleep

I was raised in Wichita Falls, and this Best Western is located in a part of Wichita Falls that is quality. The staff was professional and kind. The lodge itself is just okay. While in my room, to... more

Owner Response
Mandy R, General Manager at Best Western Plus University Inn & Suites, responded to this review
Thank you for rating and reviewing our Wichita Falls property. I will get maintenance on the shower issues today. I just recently learned about items missing from our weight system in the exercise room. I am working on that as well. Thank you again, and if back in the area, I hope you will give us another chance.
Rating

Flaming_12, wrote review 30/12/2019

Great stay

This hotel has a few mixed reviews and well you can't make everyone happy. Hotel clean, room clean a few cosmetic wear and tear things in the bathroom but again very clean. The bed is not a Hampton be... more

Owner Response
Mandy R, General Manager at Best Western Plus University Inn & Suites, responded to this review
Thank you for your rating and review. You are correct in not making everyone happy, but we do try our best to be extremely accommodating to everyone who stays with us. We appreciate you letting others know how your stay went and we look forward to seeing you again.