Best Western Plus University Inn & Suites

4540 Maplewood Avenue, Wichita Falls, Texas, 76308-4608, United States
based on 300 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Plus University Inn & Suites

In accordance with local health & safety guidelines, our self-serve, full, hot breakfast buffet is once again open! Stay with us & enjoy! Welcome to the Best Western Plus University Inn & Suites! With Midwestern State University nearby, our Wichita show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
4540 Maplewood Avenue, Wichita Falls, Texas, 76308-4608, United States

Reviews of Best Western Plus University Inn & Suites

Traveller Overview:
4.0 Rating: 300 reviews
Excellent 51%
Very Good 24%
Average 11%
Poor 7%
Terrible 4%
Rating

lizj10182021, wrote review 19/07/2021

Great Hotel

I have stayed at this location several times and will return when in Wichita Falls again. They actually serve hot breakfast unlike many hotels and It is a great location, and across from a delicious ... more

Owner Response
Mandy Riley, General Manager at Best Western Plus University Inn & Suites, responded to this review
Thank you for your rating and review of our Wichita Falls property. We love our return guests. Our hot breakfast is on a rotating menu, so there is a little something different each day of your visit. I am happy you got to visit the steakhouse and hope the staff told you about the discount there as well, just for being our guest! Thank you again and we look forward to seeing you again.
Rating

RailroadDady, wrote review 02/07/2021

Top notch!

This hotel is always clean and the staff is always friendly! I stay here often for business through the year. Top notch team professional!! I have recommended this hotel to friends and will continu... more

Owner Response
Mandy Riley, General Manager at Best Western Plus University Inn & Suites, responded to this review
We appreciate you both coming for business and the recommendations to friends traveling through this area. We look forward to your return visits.
Rating

butlerauzy, wrote review 02/07/2021

Wonderful stay

Our stay at this hotel was great. Extremely friendly staff, beautiful room, and easy check in and out process. The staff was quick to help fix a problem that occurred which made the stay even more enj... more

Owner Response
Mandy Riley, General Manager at Best Western Plus University Inn & Suites, responded to this review
Thank you for letting others know about your stay with us in Wichita Falls. I am happy to hear you enjoyed your room and our friendly staff. We hope if back through the area, you will choose to stay with us again.
Rating

tonytemple92592, wrote review 23/06/2021

Fathers Day visiting son in the Air Force

I stayed at this best Western Hotel for three nights and had a 100% satisfaction stay from check in, room service/cleaning and breakfast amenities. All mention were 100% excellent. Nice very clean hot... more

Owner Response
Mandy Riley, General Manager at Best Western Plus University Inn & Suites, responded to this review
Thank you for both choosing to stay with us and letting others know about your experience while here in Wichita Falls. I am so pleased to here about your wonderful stay. Please thank your son for his service to our country! We hope you enjoyed your Father's day and will be back to see us again in the future.
Rating

christine n, wrote review 18/06/2021

Completely Lacking

Last leg of our cross country trip, perfection the entire way, 6 different hotels/resorts small and large. Best Western looked great online. Checked to see if the pool was open due to states with va... more

Owner Response
Mandy Riley, General Manager at Best Western Plus University Inn & Suites, responded to this review
I am unsure where to begin, but would like to address the issues you had while here. While not our normal standard, yes, our front desk associate had dislocated her knee and was aloud to sit while at work. From time to time, when overloaded with paperwork, during the 8 hour shift, our employees will sit to catch up. Our pool was opened on Wednesday, June 16th, but due to a child's accident, we did have to close the pool while we shocked it for everyone's safety. We needed to bring the chemicals back down before reopening. The front desk associate may have not wanted to say that aloud, and I apologize that it was not explained to you differently. I will say that we very proudly serve the blue collar, working class, men and women who drive trains, trucks, and build roads that have kept our country and economy going through the past year. I am happy that you found a place to better suit your needs close by and had a pleasant rest of your trip.