I gave this hotel a second chance only to waste my time.
I naively trusted that in the current highly competitive environment in which everybody is trying hard to get and retain customers Best Western Plus University Inn (BWUI) improved in some way both its facilities and services
Instead, reality check made me face holed blankets, stained carpets, braking both TV & internet signals and a door refusing to shut properly.
And so I was treated to BWUI characteristic poor housekeeping (now a significant health hazard) and loose, very loose, COVID 19 mask rules involving everybody: management, employees and guests.
Last but not least, the good old(er) shift foreman again falling pitifully to play the role of a professional hospitality manager; a sample of his genius: with a 20% occupancy rate and charging half of 2019 rates, he does what he can to lose clients.
Unbelievable but understandable
Some things in life never change and BWUI is sure one of them.
Avoid this hotel. You have a cleaner, more dependable, cheaper options across the street
I doubt it will survive 2021, anyway. less