07/10/2015 Brian W, London, United Kingdom
After having only a 2 night stay at this hotel, which i must say i was glad it was just 2 nights. On arriving the first night check in was okay and all started well However this only lasted as long as... more
After having only a 2 night stay at this hotel, which i must say i was glad it was just 2 nights. On arriving the first night check in was okay and all started well However this only lasted as long as the bar meal i ordered which was a chilli which came with Basmati rice.... okay technically chilli does not need rice but at least this should be Long Grain if to be served with rice !!!! but both for my opinion were far from fresh and definitley seemed to have been heated in a microwave.
Staff seemed very apathetic to even a request for another drink and sitting by the bar watching you could see a group of staff gather at the bar but when a customer approached there was almost a comical bolting for the door !!!!!!!
the room itself was fine very clean and modern ...
the second night i arrived back from work and thought i would have a meal in the restaurant rather than at the bar thinking that the quality was bound to improve. again all seemed well until the waitress who was pleasent enough come over with a bottle of water and a glass, the bottle itself looked as though it had been reused a lot and the water contained within had a definite chlorine smell .... hmm Peckham Springs LOL.
Dinner did not improive and both the starter and mains sauces were very bitter and again resembled a ready meal.
I finally retired to my room ready for my last night to be rudely awoken by the hotel fire alarm at 01:20, after trapsing outside in the rain we were told sorry a false alarm ...!!!! unfortunately after returning to the room this false alarm persisted on and off until 02:30.
On checking out in the morning the receptionist did ask how my stay was but was very rude in her response to the previous nights disturbance with no apology given..
To sum up if you want a hotel where the food should come with a ' Pierce film with fork several times' note, Del Boy provides the bottled water and the staff are reminisent of Fawlty Towers then by all means book in, but for myself i will not be back. less