Best Western Plus Ullesthorpe Court Hotel & Golf Club

We stayed at this 4* hotel for 3 nights with breakfast and dinner included. I can honestly say that this is one of the nicest hotels we’ve stayed in. The room was spacious, comfortable, quiet and spotless. This was a standard room which in most hotels would be deemed “Executive” due to the size. There’s a security safe in the wardrobe which you can program; plenty of coat hangers; towels and toiletries which are refreshed each day. If you’ve forgotten anything, the front desk is manned 24/7. Free WiFi included too. We couldn’t get the TV to work but after contacting reception, within minutes a member of staff had fixed the problem. Very efficient. The hotel seem to employ a lot of staff so someone is always around if you need anything. I think the staff are the company’s best asset. They all seem very happy and customer-friendly/focussed as well as efficient and professional. This is a welcome change from many establishments. All our meals were taken at the hotel. The standard was superior with good-sized portions and beautifully presented. This was both in the bar and attending a small gathering for a private function. The only gripe I had was with breakfast – not the same standard. A request for poached eggs was forgotten as was a pot of tea on arrival and the buffet selection wasn’t replenished quickly enough for guests (10 mins to wait for baked beans). We didn’t use the leisure facilities during our stay. The salon was fully booked all weekend, showing how popular it is. This is one hotel I will definitely visit again when in this part of the country. Highly recommended and thank you to everyone for a very pleasant and relaxing break. less

The room was a good size, clean and tidy. OK water pressure in the shower. Good speed free WiFi. Breakfast was the standard offering, well presented with good coffee. Plenty of free parking in a good sized carpark. less

We held our 50th Wedding Anniversary celebration here. We hired a private dining room and booked 3 suites for our children and grandsons and a room for ourselves. The booking was overseen by Helen Clarke who was excellent. The dinner was very good, catering for one of the party who needed a Gluten free meal. The rooms were spotlessly clean. Breakfast was not so great. I had to wait about 10 minutes and ask for the bacon to be topped up and the clearing away of plates was slow. Would recommend the hotel highly. less

Although the hotel is understandably popular with golfers, it's swimming pool, spa and leisure facilities make this a nice destination for those not interested in the game. The hotel is located in a tranquil spot and a nice restful place to be. The rooms were comfortable with a lift to upper floors. There are a couple of steps to negotiate to get from reception to the lift. Good choice at breakfast and although we did not try the restaurant for other meals, the food served at a family buffet in a private room was excellent less

I have just spent a very pleasant 4 nights at the hotel. Ideal situation in the countryside. All staff very friendly especially at breakfast the first 2 mornings. The bedroom was very modern and nicest I have been in during 6 weeks travelling around England and Wales. The bathroom mirror was really good as it was heated so that it didn't steam up. Also very nice bath towels. Room looked out onto a very pleasant formal garden. One little problem was my room access card deprogrammed on 2 days. I was warned not to put it near a mobile phone but I wasn't carrying one. I worked it out that it was probably being near other credit cards in my walet that caused the problem. Another hotel had previously warned me about that. So I mentioned it on checkout . less