Absolutely excellent all rounder. No faults!
08/02/2016 Lisa F, Dereham, United Kingdom
There are not many occasions that I can say I have stayed in absolutely outstanding hotel. Everything was just perfect, and if it was not then the staff ensured they would go out of the way to help. M... more
There are not many occasions that I can say I have stayed in absolutely outstanding hotel. Everything was just perfect, and if it was not then the staff ensured they would go out of the way to help. My husband was teaching so this hotel was organised by a third party. We were given a superior room with dinner, bed and breakfast. The room was large, bright ,airy and exceptionally clean with added touches of complementary toiletries and essentials. The bed linen seemed to be of an excellent quality with a comfy bed. Coffee and tea making facilities, fan etc. I used the leisure facilities which although quite small were equally clean and sufficient. Unfortunately the Jacuzzi was out of action so I was a little disappointed over that. The food was absolutely gorgeous and consequently I gorged myself with three courses for dinner making myself suffer in result. We were not aware that the main restaurant was closed on a Sunday evening, has reception had not informed us and in view that the weekend was arranged by a third party we had no previous knowledge. My husband questioned the bar and restaurant manager and we were informed that all meals were subsequently being served in the bar area. However the manager Joe O'Leary must receive our great appreciation and thanks for his excellent service. Nothing was too much trouble for him ensuring that we had everything we needed and providing us with our favourite menu. He also treated us with utmost respect and had a really genuine cheery friendly attitude. Behind the scenes the chef's expertise in cooking the food was tremendous . Our steaks on Saturday evening were cooked to our preference and of exceptional quality and taste.. Even the crockery the food was served on was a high standard. Breakfast was equally as good with a wide choice of menu. All the staff were helpful and friendly. I could not fault this hotel at all . So much attention to detail and I cannot wait to return again. By far one of the best or if not the best hotel I have stayed in! Well done Ullesthorpe Court Hotel. less