Dirtiest Hotel room I've ever stayed in - full of flies
The dirtiest Hotel I have ever stayed in. Sticky stuff up the walls, furniture not wiped over, ceiling lights full of flies, suspicious hairs on the bed. Had to complain that somehow flies kept appear... more
The dirtiest Hotel I have ever stayed in. Sticky stuff up the walls, furniture not wiped over, ceiling lights full of flies, suspicious hairs on the bed. Had to complain that somehow flies kept appearing so requested to move rooms. Was told this would be sorted before I returned from a day out. Returned to find dead flies all over the window ledge.
When I left a review at the request of the hotel I was told by the manager that it was my fault for not requesting that the room be made up by using the door hangar. Although I did expect it to be made up before checking in!
The only saving grace for this hotel was that the spa facilities were nice and clean. less
Paul Burgess, Other at Best Western Plus Ullesthorpe Court Hotel & Golf Club, responded to this review
Dear Lisa C
As previous correspondence, I'm sorry we didn't meet your expectations and your comments have been passed back to the team, we are sorry that there was a communication breakdown with the servicing of your room . We do hope that in time you will come and stay with us again.
kind regards
Paul Burgess