heading in the right direction
14/01/2018 pearlgearl, Nampa, Idaho
A note to start with--this hotel is under renovation. A year ago, the lobby was a construction zone. It's now small but nice. The breakfast area has been completely redone. They are now working on the... more
A note to start with--this hotel is under renovation. A year ago, the lobby was a construction zone. It's now small but nice. The breakfast area has been completely redone. They are now working on the hall areas. A caution to the visually impaired traveler--the room numbers are scrawled on a piece of paper or onto the wallboard. NO Braille! If you are not traveling with someone sighted, you will probably want someone to show you to your room the first time.
The room was very comfortable; the mattress was more firm than I prefer but that really a personal preference. There were plenty of nice comfy pillows. It looked like mostly brand new furniture except for the coffee table which was pretty scratched and gouged, and the desk chair which was ready for replacement (badly stained and seams shot).
The pool area is spacious and clean.
The breakfast area is spacious. The food is plentiful. However, they really need some ideas to keep things warm. The warm foods are kept in metal serving trays/bins with covers, but they need a heat source. This morning, my potatoes were just plain cold, the bacon was limp and while the biscuits themselves are perfection, the gravy was no longer hot. I didn't try the eggs. The day before the "poached" eggs were dry and barely warm. Good coffee, however, just wish they had a better selection of flavored creamers. less
Amy P, General Manager at Best Western Plus Twin Falls Hotel, responded to this review
Thank you for taking time to write a review for us, we do appreciate you doing so! We are waiting on our new room number indicators, and they will have the Braille on them. We hope that you have a chance to visit us when the remodel is finished.