Best Western Plus Truckee-Tahoe Hotel

11331 Brockway Road, Truckee, California, 96161-2107, United States
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Best Western Plus Truckee-Tahoe Hotel

We are a newly remodeled hotel in the heart of the Sierra Mountains. Near several ski resorts and beautiful Lake Tahoe, we are the best choice for accommodations in Truckee. We offer a free full hot breakfast to start your day of exploration off rig show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
11331 Brockway Road, Truckee, California, 96161-2107, United States

Reviews of Best Western Plus Truckee-Tahoe Hotel

Traveller Overview:
4.0 Rating: 404 reviews
Excellent 46%
Very Good 36%
Average 10%
Poor 3%
Terrible 2%
Rating

MonstersPlanB, wrote review 08/04/2021

A Two Night Stay at Truckee, CA

A late night arrival; smooth check-in & informed about the breakfast options. A very spacious room and comfortable beds. Internet connection was excellent. Room 124 has a security door latch that c... more

Owner Response
Casey Gawronski, General Manager at Best Western Plus Truckee-Tahoe Hotel, responded to this review
Hello MonstersPlanB, thank you for the 4/5 rating for the Best Western Plus - Hotel Truckee Tahoe. We are glad you had a pleasurable stay and we look forward to seeing you this Summer.
Rating

lorettakp, wrote review 22/03/2021

best Best Western

All Best Westerns are wonderful, but this one near Lake Tahoe is lovely. The courtyard around the pool is a nice visual from the spacious rooms. I loved the ski posters decorating our room. During sno... more

Owner Response
Casey Gawronski, General Manager at Best Western Plus Truckee-Tahoe Hotel, responded to this review
Thank you for your feedback lorettakp! At the Best Western Plus - Hotel Truckee Tahoe, our team of hospitality professionals are dedicated to providing a great experience for all of our guests and we are happy you enjoyed your stay. We look forward to having you back again soon.
Rating

nicolefahr, wrote review 15/03/2021

Over priced

I understand that prices go up as demand goes up, we booked this trip a week in advance, probably one of the last good weekends for snow activity. For $300 it is incredibly overpriced, you can here e... more

Owner Response
Casey Gawronski, General Manager at Best Western Plus Truckee-Tahoe Hotel, responded to this review
nicolefahr, thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. If you like please DM a good contact number so we may contact you to discuss your experience and offer a resolution so you feel better about your recent stay. Sincerely, Casey Gawronski General Manager
Rating

Horses79, wrote review 15/02/2021

Thin walls, uncomfortable bed

My husband and I are Best Western members and we received a one night free promotion because of prior stays. We booked a room here on Valentine's Day. First of all, the room was supposed to be ready b... more

Owner Response
Casey Gawronski, General Manager at Best Western Plus Truckee-Tahoe Hotel, responded to this review
Hello Horses79, On behalf of the entire team, I would like to apologize for not exceeding your expectations with regard to room amenties,check in wait time and noise. Your satisfaction is important to us and I will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I would like to assure you that this is not acceptable nor the typical experience our guests receive and for that i I apologize. Please DM a good contact number and a member of our Management team will reach out to you to offer a resolution so you dont feel you didn't receive a good value for price paid. With Regard, Casey Gawronski General Manager
Rating

cethomson, wrote review 23/01/2021

Very nice hotel for the price

Very nice hotel at a good price. Very clean friendly staff and a good breakfast. Our room was very clean and the cleaning staff is very friendly and helpful. A very enjoyable experience over all. I wi... more

Owner Response
Casey Gawronski, General Manager at Best Western Plus Truckee-Tahoe Hotel, responded to this review
Hi cethomson, thank you for your 5 Star review of the Best Western Plus Hotel Truckee Tahoe! We are so glad you enjoyed our friendly staff, celan property and grab and go breakfast burritos! Thank you for being our guest!