Best Western Plus Truckee-Tahoe Hotel

11331 Brockway Road, Truckee, California, 96161-2107, United States
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Best Western Plus Truckee-Tahoe Hotel

We are a newly remodeled hotel in the heart of the Sierra Mountains. Near several ski resorts and beautiful Lake Tahoe, we are the best choice for accommodations in Truckee. We offer a free full hot breakfast to start your day of exploration off rig show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Truckee-Tahoe Hotel

Traveller Overview:
4.0 Rating: 392 reviews
Excellent 46%
Very Good 36%
Average 10%
Poor 3%
Terrible 3%
Rating

ewberggren, wrote review 10/08/2020

Wonderful Experience at the Best Western Plus at Truckee

From the moment we arrived to the moment we departed, the staff at the BW Truckee was fantastic. The are all very friendly and accommodating with a great mix of fun personality. The room was clean and... more

Owner Response
Casey Gawronski, General Manager at Best Western Plus Truckee-Tahoe Hotel, responded to this review
ewberggren, thank you very much for the kind review! Our dedicated and diverse staff is fantastic and we are glad to hear that your experience was 5 star at the Best Western Plus - Hotel Truckee Tahoe. We focus on friendly service, cleanliness and providing an exceptional hospitality experience for all of our guests. We hope to see you again very soon!
Rating

Mefischer1956, wrote review 20/07/2020

Mark Fischer

Best Western offer the best pricing for Military veterans , and Active Duty, Thank You Many of us are limited budgets and Best Western cares. They also offered and light breakfast at this location . ... more

Owner Response
Casey Gawronski, General Manager at Best Western Plus Truckee-Tahoe Hotel, responded to this review
Mark, thank you for taking the time to review our hotel and rate the Best Western Plus - Hotel Truckee 5/5 stars. Your business is very important to us and we value your feedback.
Rating

Zamamama, wrote review 04/07/2020

A night in Truckee

Nice place to stop over for a night. Beds were comfortable, wifi was really strong and I love that they have a microwave in the room. Couple of restaurant right across the way and the Truckee river is... more

Owner Response
Casey Gawronski, General Manager at Best Western Plus Truckee-Tahoe Hotel, responded to this review
Thank you for your feedback Zamamama! At the Best Western Plus - Hotel Truckee Tahoe, our team of hospitality professionals are dedicated to providing a great experience for all of our guests and we are happy you enjoyed your stay. We look forward to having you back again soon.
Rating

ckaythomas, wrote review 28/06/2020

Best Western Truckee 6/26 & 6/27 stay

The overall appearance of the hotel was very nice. Rooms were clean, parking readily available, staff friendly and accommodating especially since I changed my reservation just a few days before arriv... more

Owner Response
Skidogg63, General Manager at Best Western Plus Truckee-Tahoe Hotel, responded to this review
Thank you for your feedback ckaythomas! At the Best Western Plus - Hotel Truckee Tahoe, our team of hospitality professionals are dedicated to providing a great experience for all of our guests and we are happy you enjoyed your stay. We look forward to having you back again soon.
Rating

Deerarat1, wrote review 24/06/2020

Disgusting

We stayed here thinking that most Best Westerns were okay, but are sadly disappointed. Upon entering our room, I was over powered by the stench of wet dog. I immediately called the front desk and they... more

Owner Response
Skidogg63, General Manager at Best Western Plus Truckee-Tahoe Hotel, responded to this review
Deerarat1, Thank you for completing a review of your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.