Best Western Plus Truckee-Tahoe Hotel

11331 Brockway Road, Truckee, California, 96161-2107, United States
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Best Western Plus Truckee-Tahoe Hotel

We are a newly remodeled hotel in the heart of the Sierra Mountains. Near several ski resorts and beautiful Lake Tahoe, we are the best choice for accommodations in Truckee. We offer a free full hot breakfast to start your day of exploration off rig show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
11331 Brockway Road, Truckee, California, 96161-2107, United States

Reviews of Best Western Plus Truckee-Tahoe Hotel

Traveller Overview:
4.0 Rating: 412 reviews
Excellent 46%
Very Good 36%
Average 10%
Poor 3%
Terrible 2%
Rating

kimwinters1988, wrote review 13/07/2021

Loved this Hotel!

The hotel was wonderful! I would have given it a "5", and their customer service DEFINITELY gets a 5, but the property needs a little face lift. It was clean and there was not a problem at all, just... more

Rating

Christina V, wrote review 12/07/2021

wish it would of been a bit "more"

This hotel is in a good location but I thought the price per quality was off. The carpets looked like they could use a good cleaning and the service from the front desk was "OK". The hotel was fai... more

Rating

Kidsrn72, wrote review 01/07/2021

Best hotel EVER!

This hotel according to my grandchildren and the rest of the family was the best hotel they have ever stayed in and we travel a lot. I was very impressed with the friendly staff, the hotel amenities a... more

Owner Response
Casey Gawronski, General Manager at Best Western Plus Truckee-Tahoe Hotel, responded to this review
Thank you for your reviewKidsrn72 ! We strive to provide a great experience for all of our guests at the Best Western Plus - Hotel Truckee Tahoe and we are happy to hear we accomplished that for you and your Grandkids! We look forward to having you back again soon.
Rating

Paresh272, wrote review 31/05/2021

Nice Hotel

My daughter and her friend visited the hotel, I provided my credit card authorization form weeks before her arrival. on the day her arrival her debit card was charged at check in, my daughter called m... more

Owner Response
Casey Gawronski, General Manager at Best Western Plus Truckee-Tahoe Hotel, responded to this review
Hello Paresh272, On behalf of the entire team, I would like to apologize for not exceeding your expectations with regard to the issues your Daughter encountered while staying with us. Your satisfaction is important to us and I will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Rating

rathbunc, wrote review 30/05/2021

Above & beyond

Visiting Tahoe with your family, golden retriever.. oh & need to host your 9 year old's baseball team & their families for a dinner pool party? No problem Best Western Truckee's got you covered. This... more

Owner Response
Casey Gawronski, General Manager at Best Western Plus Truckee-Tahoe Hotel, responded to this review
Thank you for your feedback rathbunc! Our hard-working dedicated team of hospitality professionals strive to provide a great experience for all of our guests and, we are happy to hear we accomplished that for you! We are so happy to hear that your Son's baseball team and families enjoyed our pool and fire pit area for the reception. We look forward to having you back again soon at the Best Western Plus - Hotel Truckee Tahoe!