This Best Western property is adorable. The exterior of the building is colorful and beachy, and stands out from surrounding buildings. The inside is just as pleasant. It put us in the mood to be on the beach, and felt very comfortable and welcoming.
At check-in, I was greeted by a woman who was very friendly and happy to explain different nearby attractions as it was my first time to Traverse City. The layout is unique, with wide open hallways and plenty of entrances around the building so you can park close to your room. The room had built-ins with lots of storage, so if you're staying a while or someone who hangs/stores their clothes outside of their luggage while travelling, it's easy to do here.
The pillows were a little small, and the beds were a bit firm but overall I was comfortable here.
Everyone we met was really friendly and helpful, never making us feel like a burden even when we asked for a lot. The service was excellent. As a hotel employee myself, I really appreciate this.
We were only here one night, so our final experience was with the breakfast attendants on our way out. We arrived late to breakfast, 15 minutes before it ended, expecting to pick off of what was still left. Everything was still relatively well-stocked, but better than that, the man running the breakfast bar overheard us mention that there was no bacon left and offered to make some just for us. The variety was great. On a Thursday morning, they offered scrambled eggs, biscuits and gravy, French toast, sausage, bacon, and 2 types of waffles plus everything else a traditional hotel breakfast has. We were very happy with the service and the selection.
Also a note to anyone travelling to Traverse, most restaurants close at 9 or 10, and I recommend visiting or driving the Leelanau Peninsula. It's full of vinyards, orchards, hills, and different lakes. It's a beautiful drive with cute little beach/harbor towns. less