Best Western Plus Traverse City

Best Western Plus Traverse City is a great hotel to stay at. It's the second time we've stayed there in two years. The staff, especially Carrie, was outstanding. They were always friendly and helpful, and made you feel welcomed. The hotel is ideally located and is clean and updated. They offer a continental breakfast and it has something for everyone. And at night, they even have chocolate chip cookies. This is the only hotel we will ever stay at in Traverse City. less

Warm, friendly staff, comfortable beds, very clean. We chose this property because they welcome dogs and are close to downtown Traverse City. It’s not new or modern and has a rather noisy window air conditioner but it was perfect for our needs. The continental breakfast was a nice amenity as was free WiFi. Didn’t get a chance to use indoor pool. less

The staff at the hotel and friendly and welcoming. We enjoyed our stay at the hotel. Parking is limited and if you have a room with a loft, it does get warm during the night unless you keep the air on. The breakfast was nice and very well stocked. Coffee was the best I have ever had at a hotel! less

My toddler, and fiancee went to this Best Western for memorial day weekend. When I looked online, it showed that the room would have a deep bath tub in room, and had a hot tub at the pool. I called the number, and was told there would be a bathtub in room- I said good because I have a toddler, and we need to bathe him. When we arrived, there was no view- unless you love looking at a parking lot. When I looked online- it showed views of the bay. We got into the room, and there was a shower, with a glass 1/2 wall. I called reception, and asked if they had a room with a bath tub as that was what my reservation stated and she stated that they only had 3 bath tubs, and they were all occupied. I asked a different reception lady the next day if we could move and she said they were only for handicapped people. The second day, I went down to see where the hot tub was by the pool, and noticed it was just a pool, no hot tub, I called the front desk and they said there was no hot tub (why did the website say so). In regards to the room and a toddler, all of the furniture was easily tip-able (the night stand, tipped and my kid got injured, the tv was easily tip-able, there were flashing lights from the fire alarm, and the walls were very thin we could hear the neighbors talking all night, and they weren't loud. It took about 10/15 mins to check in, and took about 10/15 mins to check out. Check out day, the fire alarm went off 5 times in 30 mins. No fire, just kept going off. Overall, a really awful waste of money. less

When we arrived at our hotel I noticed the road traffic was horrible so I was concerned what it would be like in the rooms. When we walked in everything was beautiful, and silent! Everything looked new, but I found out its been more than a few years since it was updated. Staff was friendly and accomodating to all of our needs. Temperature in the rooms (on a 90 degree day in May) was perfect. Highly recommend this hotel. less