Best Western Plus Traverse City

This is an okay hotel for the price we paid as a member. Customer service was excellent, she even volunteered to find another hotel for me when their pool was not working since I booked the hotel with supposedly the pool working. Second, she investigated my complained of smelling a smoke around our room and hallway and offered suggestions for me. The room itself is little small for 3 adult and a dog but it is clean, hot water pressure is excellent which was a welcomed relief after hiking. The little park across and on side is convenient for our dog to do her business, they even have dog's bags and garbage in there. The location is close to little mall to the right side and left side for food run, gas station, ice cream from culver's and starbuck's coffee. If you need full breakfast, Denny's close by or the Omellete shop. Also, I like the fact that they provide appointment when you want housekeeping to come in and clean your room. The best part, only charge $20 for a pet/per day. Overall, I would choose this again hopefully the pool will be working by then. less

We have stayed at this hotel with our well behaved Golden Doodle and Golden Retriever several times when doing Traverse City getaways. Pet fee is $20 per night. We had a nice king room with a sofa. Hotel was quiet despite being on a busy road. There is a small dog walk area with bags and trash can provided. There is a park adjacent/a short walk across the street where there are trails for walking a dog. Breakfast was coffee, juice, fruit, cereal, hard boiled eggs, and baked goods individually wrapped in plastic. Guests could help themselves and take a tray of food back to their room; no eating in the dining area. Covid protocols were followed and the rooms and common areas were clean. There is a wide hallway on the first floor — one could meet a friend there to chat. Everything in TC is just a short drive away—downtown, waterfront park, marina, restaurants, shopping. Front desk woman was great at multi-tasking and was friendly and helpful when asked questions or asked for assistance. We will stay again at this place. less

We take Staycations at least once a year. First time here at This Best Western, the service for the price was a great value. The staff was super. Having a shuttle to town a big plus. Comfortable and affordable . less

We've stayed here twice now and been very satisfied both times. The front desk staff has been very friendly and quick. We chose Best Western due to their pet friendly policy and place we could bring our dog with us for a quick getaway. The staff was very friendly towards him and you can tell they enjoy having the pets there as well. Breakfast was a surprise to me (during these Covid times) as I didn't think that there would be anything available, but all breakfast was nicely individually wrapped and ready for grab-n-go! The only complaint I could think of is parking gets a little tight if you are out and about at night and return at a later hour. less

I have no complaints at all about our stay at Best Western Plus. The amenities provided for the low price was a bonus. My husband and I were both very impressed and will definitely stay here again the next time we need to stay in Traverse City. All staff members were super friendly and helpful. less