Best Western Plus Traverse City

305 Munson Avenue (US 31), Traverse City, Michigan, 49686-3069, United States
based on 707 reviews Trip Advisor Logo
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Best Western Plus Traverse City

One of the most awarded Best Westerns being a winner of the M.K. Guertin (Hotel of the Year) award for the fifth consecutive time in 2020. We have won multiple awards for our customer satisfaction, loyalty program, and overall service. Nestled at th show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
305 Munson Avenue (US 31), Traverse City, Michigan, 49686-3069, United States

Reviews of Best Western Plus Traverse City

Traveller Overview:
4.5 Rating: 707 reviews
Excellent 72%
Very Good 21%
Average 3%
Poor 1%
Terrible 0%
Rating

Robert T, wrote review 12/07/2021

Great stay in Traverse City

Best Western Plus Traverse City is a great hotel to stay at. It's the second time we've stayed there in two years. The staff, especially Carrie, was outstanding. They were always friendly and helpful,... more

Owner Response
Jian Blair, General Manager at Best Western Plus Traverse City, responded to this review
Welcome back! Thank you for making Best Western Plus of Traverse City your home away from home when you visit Traverse City. Our staff is definitely one of the highlights of staying with us. Thank you for providing the name of the staff that exceeded your expectations. We will be sure to congratulate Carrie for his outstanding service. We appreciate you feedback and taking the time to share your experience on TripAdvisor! We'll hopefully see you soon! Sincerely, Jian Blair, General Manager Best Western Plus Traverse City (231) 778-7000 JianBlair23@gmail.com
Rating

DayTrip01107118235, wrote review 20/06/2021

Enjoyed Traverse City with our dog

Warm, friendly staff, comfortable beds, very clean. We chose this property because they welcome dogs and are close to downtown Traverse City. It’s not new or modern and has a rather noisy window ai... more

Owner Response
Jian Blair, General Manager at Best Western Plus Traverse City, responded to this review
Thank you for choosing our pet friendly hotel! You could've chosen many other pet friendly hotels in Traverse City but you picked our Best Western and we very much appreciate it. We also appreciate you taking the time to share your experience and providing detailed feedback on your stay! Our 24hr indoor pool just got remodeled and we hope you come back and use it! Sincerely, Jian Blair, General Manager Best Western Plus Traverse City (231) 778-7000 JianBlair23@gmail.com
Rating

svatty94, wrote review 07/06/2021

Nice hotel

The staff at the hotel and friendly and welcoming. We enjoyed our stay at the hotel. Parking is limited and if you have a room with a loft, it does get warm during the night unless you keep the air ... more

Owner Response
Jian Blair, General Manager at Best Western Plus Traverse City, responded to this review
I'm pleased to hear you enjoyed your stay at our Best Western. Thank you for bringing the parking and guestroom issues to my attention. We appreciate your feedback and will try to implement improvements for not only your next stay but also for guests in the future. Thank you for choosing our hotel while visiting Traverse City! We hope you come back and see us again! Sincerely, Jian Blair, General Manager Best Western Plus Traverse City (231) 778-7000 JianBlair23@gmail.com
Rating

adventureseeker619, wrote review 01/06/2021

Inaccurate website, very un kid friendly

My toddler, and fiancee went to this Best Western for memorial day weekend. When I looked online, it showed that the room would have a deep bath tub in room, and had a hot tub at the pool. I called th... more

Owner Response
Jian Blair, General Manager at Best Western Plus Traverse City, responded to this review
On behalf of our entire team, I would like to apologize for not providing a satisfactory experience at our hotel but thank you so much for sharing. It is not our intention to mislead travelers on our amenities but I appreciate you bringing the hot tub and water view issues to my attention. We are looking into this further and hope to get it resolved as soon as possible. Guest satisfaction is our number one priority and we will be using your feedback to implement improvements to ensure we offer a better experience for hopefully you and guests in the future. I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Jian Blair, General Manager Best Western Plus Traverse City (231) 778-7000 JianBlair23@gmail.com
Rating

profdarby, wrote review 24/05/2021

Updated, beautiful rooms

When we arrived at our hotel I noticed the road traffic was horrible so I was concerned what it would be like in the rooms. When we walked in everything was beautiful, and silent! Everything looked ne... more

Owner Response
Jian Blair, General Manager at Best Western Plus Traverse City, responded to this review
Thank you so much for highly recommending our Best Western! I’m thrilled your stay exceeded your expectations and thank you for taking time to mention all the details in your guestroom and the service you received from our team. It was a pleasure having you as our guest and thank you and for your kind remarks for our staff and hotel! Sincerely, Jian Blair, General Manager Best Western Plus Traverse City (231) 778-7000 JianBlair23@gmail.com