Best Western Plus Traverse City

305 Munson Avenue (US 31), Traverse City, Michigan, 49686-3069, United States
based on 678 reviews Trip Advisor Logo
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Best Western Plus Traverse City

One of the most awarded Best Westerns in the last three years, winner of the M.K. Guertin "Hotel of the Year" award for the third consecutive time in 2018. We have won multiple awards for our customer satisfaction, loyalty program and overall service show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Traverse City

Traveller Overview:
4.5 Rating: 678 reviews
Excellent 73%
Very Good 20%
Average 3%
Poor 1%
Terrible 0%
Rating

mclark3070, wrote review 16/03/2020

Great deal and service!

We stayed here on a spontaneous road trip and it was great! The rooms are very clean and you get a quiet nights sleep. We had to change rooms because of an HVAC issue, and Carrie made it almost fun! V... more

Owner Response
JianBlair, General Manager at Best Western Plus Traverse City, responded to this review
It was a pleasure having you as our guests! We're grateful for your kind remarks for our staff and property. Guest satisfaction is the most important measure of our success so your feedback is very valuable to us. Thank you for highly recommending our Best Western and taking time to mention all the service details you received from our team. We will be sure to congratulate Carrie for her outstanding service! Sincerely, Jian Blair, General Manager Best Western Plus Traverse City (231) 778-7000 JianBlair23@gmail.com
Rating

Sw591266, wrote review 13/03/2020

A step above

The customer service is great, the nights we stayed the attendant Carrie went above and beyond, everything I forgot And asked for she had, things you wouldn't expect them to have they do, the Pool did... more

Owner Response
JianBlair, General Manager at Best Western Plus Traverse City, responded to this review
We're thrilled your stay at our Best Western Plus in Traverse City exceeded your expectations! It was a pleasure having you as our guest and we thank you so much for your kind remarks for our property and staff. We strive to provide a one of a kind hotel experience and pleased to hear our team did that for you. Thank you as well for providing the name of staff that exceeded expectations. We will be sure to congratulate Carrie for her outstanding service! We value your feedback and look forward to seeing you next time you're in Traverse City. Sincerely, Jian Blair, General Manager Best Western Plus Traverse City (231) 778-7000 JianBlair23@gmail.com
Rating

Magical430, wrote review 28/02/2020

Best deal in Traverse City

Look no farther. This is a fabulous ward winning hotel at a great rate. People, you can't do better than this for a Traverse City hotel. While the hotel and rooms are clean and well maintained it i... more

Owner Response
JianBlair, General Manager at Best Western Plus Traverse City, responded to this review
Thank you so much for making our Best Western Plus a part of your Traverse City travels! Our team works hard to offer our guests an incredible experience and they're definitely one of the highlights of staying with us. Thank you as well for providing the name of staff that exceeded your expectations. We will be sure to congratulate Shelia for her outstanding service. We also very much appreciate your feedback on our hotel cleanliness, maintenance, complimentary breakfast, and the full service restaurant next door Reflect Bistro! We all look forward to your next visit and hope to be seeing you many more times in the future! Sincerely, Jian Blair, General Manager Best Western Plus Traverse City (231) 778-7000 JianBlair23@gmail.com
Rating

sneeger24, wrote review 24/02/2020

Sports weekend

We stayed in the 2 queen loft and enjoyed the layout. Staff was friendly, breakfast was good, free shuttle to down town that runs to midnight, accommodations were fitting for price, and only complaint... more

Owner Response
JianBlair, General Manager at Best Western Plus Traverse City, responded to this review
Thank you for choosing Best Western for your sports weekend! We appreciate your feedback on our double queen suite, complimentary breakfast, complimentary shuttle, and kind words for our team! We value your feedback and hope to see you again the next time you visit Traverse City! Sincerely, Jian Blair, General Manager Best Western Plus Traverse City (231) 778-7000 JianBlair23@gmail.com
Rating

194LisaA, wrote review 10/02/2020

Fantastic Place to Stay!

We had such a wonderful stay at the Best Western Plus Traverse City. The room and facilities are spotless. The staff is very friendly and informative. Judy and Alan were so helpful! We will definit... more

Owner Response
JianBlair, General Manager at Best Western Plus Traverse City, responded to this review
Thank you so much for sharing your experience we value your feedback! We also appreciate you mentioning all the details in the hotel, guestroom, and the service you received from our team. All of our staff do their best to offer guests an enjoyable experience and we will be sure to congratulate Judy and Alan for their service. Thank you so much again for taking the time to review our hotel on TripAdvisor. We all look forward to seeing you again! Sincerely, Jian Blair General Manager Best Western Plus Traverse City (231) 778-7000 JianBlair23@gmail.com