Best Western Plus Traverse City

305 Munson Avenue (US 31), Traverse City, Michigan, 49686-3069, United States
based on 691 reviews Trip Advisor Logo
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Best Western Plus Traverse City

One of the most awarded Best Westerns in the last three years, winner of the M.K. Guertin "Hotel of the Year" award for the third consecutive time in 2018. We have won multiple awards for our customer satisfaction, loyalty program and overall service show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
305 Munson Avenue (US 31), Traverse City, Michigan, 49686-3069, United States

Reviews of Best Western Plus Traverse City

Traveller Overview:
4.5 Rating: 691 reviews
Excellent 73%
Very Good 20%
Average 3%
Poor 1%
Terrible 0%
Rating

jessicalake51, wrote review 11/01/2021

Excellent!!

Carrie the assistant manager was wonderful!! Very clean, nice beds, updated appliances and brand new looking tubs, showers, sinks etc. I would recommend this 100%! I have not one complaint on this pro... more

Owner Response
Jian Blair, General Manager at Best Western Plus Traverse City, responded to this review
Thank you so much for making Best Western Plus a part of your Traverse City travels! Our staff is definitely one of the highlights of staying with us and we'll be sure to congratulate Carrie for her outstanding service. Our team strives to provide a one of a kind hotel experience and nothing means more to us than to hear our guests recommending our hotel. It was a pleasure having you as our guest and thank you again for your kind remarks for our staff and property. Sincerely, Jian Blair, General Manager Best Western Plus Traverse City (231) 778-7000 JianBlair23@gmail.com
Rating

alexmO4409CZ, wrote review 03/01/2021

Best New Year's stay ever

This hotel was super clean. The beds were super comfortable. The staff was amazingly friendly. The breakfast selection was pretty decent considering covid and everything was grab and go. AND the pool ... more

Owner Response
Jian Blair, General Manager at Best Western Plus Traverse City, responded to this review
Thank you for choosing our Best Western to ring in the New Year! It was a pleasure having you as our guest and thank you so much for your kind remarks for our staff and property. We truly appreciate you sharing your experience on TripAdvisor and that you enjoyed your stay with us. We all look forward to welcoming you back for another Traverse City visit in the future! Sincerely, Jian Blair, General Manager Best Western Plus Traverse City (231) 778-7000 JianBlair23@gmail.com
Rating

danicad, wrote review 28/12/2020

Decent Stay-room dusty and needed vacuuming

Like the 2 bed loft, 24/7 coffee and juice. I had an issue with the cleanliness of the room. It was in desperate need of dusting and vacuuming. Crumbs, a button and some food debris was there from a p... more

Owner Response
Jian Blair, General Manager at Best Western Plus Traverse City, responded to this review
On behalf of our entire team, I would like to apologize for not meeting your cleanliness expectations. This is not like our team and I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience. We will fix this issue and thank you so much for bringing it to my attention. Sincerely, Jian Blair, General Manager Best Western Plus Traverse City (231) 778-7000 JianBlair23@gmail.com
Rating

Gary R, wrote review 09/12/2020

CLEAN AND COMFORTABLE

In these times of Covid we found this to be a safe , clean, and comfortable place to stay . The staff followed guidelines at the front desk , in the common areas and at breakfast . Our room was clean ... more

Owner Response
Jian Blair, General Manager at Best Western Plus Traverse City, responded to this review
Thank you so much for recommending our Best Western. Guest satisfaction for safety and cleanliness, especially now, is the most important measure of our success so your feedback is very valuable to us. Thank you so much for sharing your experience and we look forward to welcoming you back for another Traverse City visit in the future! Sincerely, Jian Blair, General Manager Best Western Plus Traverse City (231) 778-7000 JianBlair23@gmail.com
Rating

andreapeach01, wrote review 08/12/2020

Great basic hotel room.

Carrie was so nice at check in we decided to stay all of our trip here instead of our original plan of 1 night. I had made an error with the reservation and she fixed it without making me feel bad abo... more

Owner Response
Jian Blair, General Manager at Best Western Plus Traverse City, responded to this review
Thank you so much for sharing your experience! It was a pleasure having you as our guests and thank you for your kind remarks for our property and staff. Our staff is definitely the biggest highlight of staying with us. They do their best to offer guests at our hotel a memorable experience. Thank you for providing the names of the staff that exceeded your expectations. We will be sure to congratulate Carrie and Christy for their outstanding service. I’m thrilled your stay at our Best Western Plus in Traverse City exceeded your expectations and we all look forward to welcoming you back! Sincerely, Jian Blair, General Manager Best Western Plus Traverse City (231) 778-7000 JianBlair23@gmail.com