Best Western Plus Tower Hotel Bologna

The room is ok (exept the noise coming from traffic outside and the minibar with just water) but the service can improve a lot. It takes 20 min to use the elevator to go down for breakfast and another 20 to go to the room (only 2 elevator for 14 floors), the same in the eveninf. this is unaccetable when you are there for business. I asked room service but they forgot my dinner and they did not even apologize. There are noises during night outside my room and and woke up different time. So i do not recomend if you are there for work. less

The rooms were clean and tidy. Breakfast was continental with a western influence. Coffee is amazing. Staff were exceptionally friendly but shining above all was a member of reception staff who was on nights during our stay, named Eros. Occasionally we get to meet someone like Eros in life. He was a shining example of humanity. The hotel has the most proficient system for ordering a taxi and the wait will be no longer than ten minutes. There is a supermarket behind the hotel for all the bits and pieces that all travellers forget. If I am back to Bologna You can be certain I will be staying here. less

We booked thru bookings.com. The pictures of the rooms led us to believe it would be worth upgrading our room. It turns out the 'living room' of the suite is sparsely furnished (a dining table with 2 chairs... has s kitchen cabinet w a sink.. strange when there isn't even a microwave). There is ample space for a sofa but there was none. We switched to a standard room which was spacious. But we were out the extra $ spent for upgrade. less

We stayed 5 nights at this hotel, it is a bit far from the centre and train station but the there are buses (1.5 euro per person/1 hour) and taxi fares are acceptable (15 euro to Stazione Centrale and 20-25 euro to the airport). Staff was very helpful and friendly. Great coffee and breakfast. The room was big and clean, the bathroom was excellent. What I didn't like was the noise.The hotel is located near a train station and I could hear the train and the cars all night long, we couldn't sleep with the window open. Also, there were stains on the carpet and it would have been helpful if we were given a pair of slippers. Overall, a pleasant stay. less

Good value for money, a bit outside of the city center but offers free parking which is perfect. The breakfast for 4 Euros per person (when booked per person) offers everything one needs and the rooms are also pretty modern - the other part of the hotels (elevator, common area...) have been refurbished as well, but somehow still need to be holisticely finished as it seems not to be finished within common concept. less