Best Western Plus Thousand Oaks Inn

75 W Thousand Oaks Boulevard, Thousand Oaks, California, 91360-4416, United States
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Best Western Plus Thousand Oaks Inn

Discover this historic full-service Thousand Oaks, California hotel nestled at the base of the Santa Monica Mountains with convenient access to Malibu, California Lutheran University, Thousand Oaks Civic Arts Plaza and Ronald Reagan Library. The frie show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
75 W Thousand Oaks Boulevard, Thousand Oaks, California, 91360-4416, United States

Reviews of Best Western Plus Thousand Oaks Inn

Traveller Overview:
4.0 Rating: 615 reviews
Excellent 36%
Very Good 36%
Average 18%
Poor 5%
Terrible 4%
Rating

Estrada00781, wrote review 14/08/2020

Trip to Zuma Beach

My wife and I planned a trip to Malibu and found this awesome hotel with restaurants that were about 5 mins away. We figured it was a nice area to relax after a day at the beach. The room was all that... more

Owner Response
TO Inn, Guest Services / Front Office at Best Western Plus Thousand Oaks Inn, responded to this review
Thank you so much for your great review! We have so much to offer here at the Best Western Plus Thousand Oaks Inn from our beautiful library located just off the lobby, to the gorgeous courtyard for all of our guests to enjoy and relax. We hope you were able to try the delicious restaurant attached to us, The Original Pizza Cookery. They have a variety of amazing Italian food to choose from, even vegan and gluten-free options! We hope you will return to the Conejo valley soon to visit!
Rating

WillBoo_Travel, wrote review 16/07/2020

W. Chiu

Conveniently located in the heart of Thousand Oaks/Westlake Village; restaurants and shopping malls are within a 5-10 min walk. The room is spacious, clean, and the bed is comfortable. Parking is comp... more

Owner Response
TO Inn, Guest Services / Front Office at Best Western Plus Thousand Oaks Inn, responded to this review
We thank you for your kind words and a great review! We have so much to offer here at the Best Western Plus Thousand Oaks Inn as well as the surrounding area! Our regular buffet breakfast option includes eggs, sausage, bacon, cereal, waffles, fruit, and so much more! We hope you will return soon to try our on-site restaurant, The Original Pizza Cookery, as well as all of the other amazing things we have to offer such as our heated pool and spa, our newly updated Tv's that now include Netflix, Hulu, and others, as well as visit our beautiful library located near the lobby! We hope to see you soon!
Rating

123321GO, wrote review 29/04/2020

Luxury fit for a king

Luxurious spa room was equipped with upscale modern decor and working amenities. Pleased with arrival and departure as the staff here make you feel at home. Definitely coming back; the best hotel by f... more

Owner Response
BWTOInn, Front Desk Supervisor at Best Western Plus Thousand Oaks Inn, responded to this review
Thank you for taking the time to leave us some feedback! We are so glad to hear that you enjoyed your time here with us and liked our large suite with the spa. This suite is our most upgraded room and we are so glad you enjoyed all of the different amenities that it comes along with! We look forward to your next visit to the Conejo Valley and hope you will continue to choose the Best Western Plus Thousand Oaks Inn!
Rating

mavina28, wrote review 24/02/2020

No good service

Checking in was terrible they said my room was going to be available at 8am I got there at 9 and I had to wait 15 min for my room and it was still not ready. Breakfast was terrible they had cereal and... more

Owner Response
BWTOInn, Front Desk Supervisor at Best Western Plus Thousand Oaks Inn, responded to this review
We truly apologize for your check-in experience. Our check-in time is at 3:00 pm. We can never guarantee an early check-in and we apologize if this was communicated poorly to you. We have just updated our breakfast to a full breakfast with eggs, bacon, sausage and much more and we hope you will come back to try it all! Unfortunately, I know it is too late to undo your experience, but it is my hope that you will give us another opportunity to serve you.
Rating

Lawrence K, wrote review 24/02/2020

Very noisy, disengaged staff.

Hotel hosted a large private event with very loud music that continued until 10:00 PM. Afterwards the party continued throughout the hotel with screaming kids and loud, likely drunk, arguments that we... more

Owner Response
BWTOInn, Front Desk Supervisor at Best Western Plus Thousand Oaks Inn, responded to this review
We truly apologize if you experienced noise after 10pm while trying to get a great night sleep! We take this very seriously. Please know if this is brought to our attention we can address it firmly and quickly. We do have a security company that patrols our parking lots and facilities multiple times during the day and again at night. We also have a great working relationship with Thousand Oaks Police Department as well as Thousand Oaks Sheriff’s Department and if made aware, these type of issues would not go unaddressed. Unfortunately, I know it is too late to undo your experience, but it is our hope that you will give us another opportunity to serve you in the future.