Great Service but a bit dated
08/05/2019 PRFlyGuy, New York City, New York
Stayed here for 2 nights. It’s in the Eastern Melbourne suburb of Box Hill and quite convenient to Chinatown which is just a 10 minute walk. Both front desk and restaurant service was very attentive a... more
Stayed here for 2 nights. It’s in the Eastern Melbourne suburb of Box Hill and quite convenient to Chinatown which is just a 10 minute walk. Both front desk and restaurant service was very attentive and helpful. The hotel is a Tudor style building but rooms are all exterior corridor which I didn’t realize when I booked. Because of its location it does tend to have small Chinese groups staying there. Breakfast buffet is set up Chinese style so you’ll need to order off menu for western breakfast. Omelette, hash browns, toast and juice was AUD 29.00 which I thought to be pricey. The rooms are quite dated and being on first floor I had to mostly keep window shade closed for privacy. I never did figure out how to turn on the bedside sconces so had to depend on single ceiling light for illumination. Room was clean and bathroom was large. Would probably opt for a more modern option next time. It was rated as a 4-Star online but really more like a 2.5 or 3 Star. less
TheTudor, Front Office Manager at Best Western Plus The Tudor-Box Hill, responded to this review
We are glad you enjoyed staying at The Tudor motel and serviced apartments and our friendly team’s great customer service. All our rooms are 4 star and guest reviewed 4.2/5 on Expedia. The motel rooms were fully renovated in 2013. Our serviced apartments were built in 2011 and are a contemporary style. The new carpet, new blinds, new bedding linen and new pillows as well as the renovated bathroom do not reflect the description you have provided. All rooms contain beds with pillow top mattresses, flat screen TV’s with Foxtel, heater / air conditioner and free high speed Wi Fi. Should you require assistance during your stay, please contact our friendly team and they will be happy to help 24 hours a day. All guests can be assured of a restful and enjoyable stay at The Tudor.
The Tudor Team