18/06/2018 Jackie M, Adelaide, Australia
These apartments are advertised as "serviced" but their interpretation of serviced for a 4 day stay is 2 tiny shampoo and conditioner for 4 people, and only enough tea and coffee for 1st night. No dai... more
These apartments are advertised as "serviced" but their interpretation of serviced for a 4 day stay is 2 tiny shampoo and conditioner for 4 people, and only enough tea and coffee for 1st night. No daily clean. Large apartments with minimum furniture. Appliances all needed replacing and as for cleaning, well below par! less
TheTudor, Front Office Manager at Best Western Plus The Tudor-Box Hill, responded to this review
We acknowledge your review. All our apartments are 4 star, guest reviewed 4.2/5 on Expedia and were built in 2011. Our apartments are fully equipped with full size oven, 4 burner stove, full size fridge, dishwasher, microwave, cooking pots and pans as well as cutlery and crockery. The laundry has its own washing machine and dryer. There is a separate living and dining area with dining table for 6 people, couches for 6 people and flat screen TV with 16 Foxtel channels. There is an executive desk as well as outdoor table and chairs for our balconies. All living areas and bedrooms have air conditioning and heating. We include free Wi-Fi and free car parking in our secure basement car park. We provide toiletries as well as tea, coffee and milk on arrival. Should you require more of anything please contact our friendly team for assistance and they will be happy to help 24 hours a day. We will investigate your comments in relation to our appliances and cleaning. Our housekeeping team prides itself on presenting clean and fresh rooms to all our guests. All guests can be assured of a restful and enjoyable stay at The Tudor.
The Tudor Team