Best Western Plus The Normandy Inn & Suites

I stayed at this property due to a recommendation by the conference head I was attending. The parking was extremely frustrating with all the one way traffic and only one entrance in the lot, but once I got checked in and settled, I enjoyed the warmness of the hotel and the feel of being in another country. It is a unique hotel...I was quite impressed. I will definitely choose this venue again in the future. less

I come to Minneapolis on business a few times a year. I always stay here due to the comfortable and clean rooms. Even though it’s usually very busy it’s always clean and I find it a great quiet hotel to wind down in after a long day of work or travel. The only complaint I have is the hot water takes a really long time to get hot . On this occasion the ice maker wasn’t working but they were quick to respond. I think they definitely could improve the food in the restaurant. Breakfasts are amazing, however the room service and dinner menu is not great and honestly overpriced for the quality and portions. The service was good and quick but the menu needs a revamp. Love the fruit water in the lobby. Love the warm cookies and milk at 10pm every night. They have a great pool, hot tub and gym area. Love the central location but would not recommend walking around Alone at night as a women as I felt a little unsafe with the area, but absolutely fine during the day. The front desk staff could work on being more friendly but this will not keep me from returning. Loads of parking if you choose to drive. Lots of great restaurants in the area as well as an incredible flagship target store within walking distance , great for picking up snacks and inexpensive wine or spirits. With just a few small tweaks could be a Five star for sure ! less

Friends of mine suggested that my sister and I stay here while in Minneapolis for my sisters appt. I was impressed with this hotel. My sisters appointment was only a 15 minute walk from the hotel. The room was quiet and very comfortable and the staff was very friendly as well. less

We needed to stay at a hotel close to Abbott Northwestern Hospital due to the weather. This hotel is only 1.3 miles from the hospital. So if you need a place that is close, this is a good spot to stay. It is a very spacious, historic looking hotel with lots of charm. The room was large and comfortable. Everyone was nice and helpful. We paid $10 for parking which was right next to the door. Most of the parking is not covered but if you get lucky there are a few covered spots. We also had some drinks at the Normandy Kitchen in the evening. Earlier in the day I also had lunch there (chicken club and fries) which was just ok. The bartender Ross was accommodating and helpful. By chance we also had an opportunity to meet the owner Mike and had a nice visit with him, he is wonderful. The only downfall of the hotel I can think of is they do not let us pre-order room service so we were unable to have our coffee and breakfast delivered early in the morning. When we called down to the kitchen they said they did not open until 7 a.m. They do have free coffee in the lobby, so we made that work. Overall, if you are looking for a comfortable place to stay downtown that isn't too fancy, then you should stay here. I would like to come back for another visit again for pleasure not medical. Thank you Mike, Ross, and everyone else who helped welcome us and create a pleasant stay. less

This hotel has a long history and has atmosphere. The suites on second floor have updated halls. Restaurant serves a French flairé which some may not be interested in but the desserts are amazing. Location and walkable to all theatres shows and sports venues. less