Best Western Plus The Ivywall Hotel

Superb! Thanks to Robert, Risa, and Vanessa! And to the guards/doormen who always greet us with warm and very welcoming smile. They truly deserve to be commended! Breakfast is good and comes with wide selections. Room wAs clean and homey. I was delighted that it was arranged as requested. Also, they didn't fail to replenish everyday toiletries and water. The guest services/reception were quick to attend our needs. Location was perfect as it was close to resturants. Overall, it was a great stay!We'd surely come back. less

i booking this hotel for 3 person 2 adualt and 1 child but when check in charge me 40 dollar this hotel all rooms cannot see out side for this hotel this price is very expencive and you can book halfe this price a better hotel near area less

Very close to airport, restaurants and shops. Staff was kind and accommodating. Breakfast was delicious with great options and good quality. I was just kind of disappointed because they charge you for airport transfer (100 php per head). The airport is just a few minutes away from the hotel. Some other hotels were not asking for payment for transfers. The room is big and spacious but not sparkling clean and the AC is not cooling enough. Overall, worth the value and location. less

Maybe for Palawan its a top hotel but not in my book. It didn't help I had just come straight from Marco Polo in Manila. For starters, when I booked it said $200 per night security. Got there they said it was a $2000 a night security deposit. Got to the room and it felt stale and stuffy. (Think its that 3 days changing sheets rule) Tried to persevere for a night with air freshener, perfume & aftershave but next morning woke up breathing funny. Asked to change the room. Staff was helpful and friendly, however had to wait a while then when they came to me they offered a room with two single beds. Turned it down. Eventually got a like for like. The rooms were ok but no sound insolation, you can literally hear someone stirring their tea in the next room. House keeping would always be late, sometimes you’ll go out mid afternoon come back and room is not done. The location is nice. People are very friendly and the bike trycycles are very convenient. Nice touch was getting $20” off vouchers for the nearby restaurant, food and entertainment was good but didnt like the cats strolling around. The breakfast was decent although limited choice but good enough. However, some seats you couldn't sit in as it had the air con above blazing out cold air. From someone who has stayed in multiple hotels in Philippines I am sorry to say this was the worst! Needs plenty of improvements! less

I stayed at the Best Western in Puerto Princesa for a week in December 2019 and had great experience. The hotel is very nice, clean, and well kept. It is close to the airport and conveniently located in the city. The gym and pool facilities are also great. The best part of the hotel for me was the staff. Everybody on the team was so warm, genuine, and incredibly helpful. This made the atmosphere in the hotel feel like being with family. If you are at the pool bar, ask Ramon to make you a cocktail. He will make you an absolutely delicious drink and will serve you with a smile that will make your day. He is such a nice and cheerful guy! The restaurant in the hotel was delicious too, and was probably the best food I ate while there. If you are at the restaurant and get a server named Kristine, she is one of the warmest and kindest people I have ever met. She will always make sure you are comfortable and happy, and will answer any questions you have about the island. She would always take time to talk with me, and gave me plenty of great ideas for things to do while in Palawan. I am a solo traveler so having such nice staff really made a difference for me. Overall a wonderful time! less