Best Western Plus The Ivywall Hotel

Didn't know they made Best Western's like this! Fabulous on all fronts, looks very new and modern, and anybody that stays here would be more than content with this 4 star establishment. Location is the best it can be considering your a few miles away from ppur or even El Nido. The city hasn't got a lot going on but the hotel more than makes up for it. A minor quarrel is don't expect to sunbathe at the pool. It is outdoors and very well presented but the hotel's exterior is covering any potential sun unless your actually swimming in the pool. A couple of useful tips are don't hire a scooter from reception with an obvious price hike, as there happens to be a place bang opposite that will give you 3 day hire for 1200 php, we used them and no problems. The hotel has a underground 24 hour secure car park that we used free of charge. Also come out of the hotel, turn right and cross over the road and walk for 1 minute, you will encounter a excellent laundry shop that will charge you 230 php for 8kg and all ready in 2 hours! The hotel's strong points are sensational decor setting in building entrance, reception, restaurant, room, pool, gym, and hall ways. Very clean and maintenance ongoing throughout. High level of customer care from front of house to cleaners. Excellent tasty breakfast choices. Finally a free airport shuttle was provided without any hassle. We can't speak for other hotels in the area, but for the price we paid here, we'll definitely be recommending the Ivywall to future tourists back in the UK... less

We stayed for a short period of time and spent most of our time in tours, but enjoyed the hospitality. ARRIVAL We faced a small problem upon arrival since I paid for an extra night so that I can get my room early, but had to wait in the lobby for about 30 minutes because the Receptionists were having some problem finding my booking. ROOM We stayed in room 509 which was beautiful and very spacious. It was clean and had a good view comparing to other hotels nearby I believe. Our Villa Attendant made sure it was sparkling and she deserves a medal for that. STAFF We were not able to meet many staff, but everyone was so friendly. Specially the Bartenders who were giving me lots of information about the city and made amazing drinks, restaurant staff who held the buffet for us for about 15 minutes when we were running late and as I mentioned before, the Villa Attendant lady who made sure our messy room was perfectly cleaned every time we returned (my apologies for not remembering the names). ACTIVITIES The hotel offers a number of tours, but I believe this is an area which you can improve by giving more information about how transfers and the tour will be arranged. Because when I asked the Reception about the El Nido tour, she didn't know how the transfer will be arranged and informed that it is not by hotel. To end my review, I would say this hotel is an amazing hotel and worth every single penny. THANK YOU :) less

Hotel services were topnotched during our five day stay. Staff were all very helpful, sometimes going out of their way just to make you feel at home and pampered. Highly recommend this hotel. Lots of restaurants within walking distance, including KaLui and KinaBuchs,both serving great cuisine. Will definitely stay here again on my next visit. Kudos to BW management for well trained staff in A-One customer service. less

Excellent place, staff and food! Airport pick was convenient, front desk staff on point, Front Desk Manager Maryanne Mabras, listens to understand- thank you! Anibong Restaurant food just delicious, staff are receptive to your needs and delivers it everyday with a smile. Security has the building safety very tight but not intrusive. Bell service smart and knowledgeable with culture and places about the city, a great resource. Housekeeping are detail oriented with clean rooms, hallways and environment. Clean smell. less

Ivy wall is my choice when in Puerto Princesa. It offers comfy bed and staff are warm and efficient. Also,it has varied and delicious breakfast spread. It is within walking distance to the capitol and good restaurants. less