Good place to stay in the city, excellent restaurant
15/08/2019 tonydepolendos, Madrid, Spain
We stayed for two nights on our way to El Nido. Wanted to know the city of Puerto Princesa, famous for it,s cleanliness and environmental concerns. The Hotel is well situated, on the outskirts of the ... more
We stayed for two nights on our way to El Nido. Wanted to know the city of Puerto Princesa, famous for it,s cleanliness and environmental concerns. The Hotel is well situated, on the outskirts of the city. It is modern, and the rooms are well maintained, clean and with everything you might need. the service is excellent, and the people on board are very professional and friendly. The Hotel has a very good restaurant, very spacious, and nicely decorated. the food is excellent, and is a good option if you prefer to have dinner in the hotel. It is outside of the main building , so it feels like a restaurant next door (not inside the premises) so it does not feel like you are just changing floor levels inside the Hotel. less
Nam Keong Y, Cluster General Manager at BEST WESTERN Plus The Ivywall Hotel, responded to this review
Dear Mr Tony Depolendos,
Thank you for taking the time to share your lovely review following your recent visit.
As much-valued guests, it is important for us to receive your feedback to allow us to improve the services and facilities that we provide and I am therefore delighted that we have met your expectations making your stay one to remember.
Your kind comment that the staff were professional and friendly is also most appreciated. We constantly strive to exceed our guest’s expectations of service and I must admit that it makes my day every time these efforts are noticed!
It will be our pleasure to welcome you back on another occasion, and hope that it will be soon.
N.K.Yeoh ( Mr )
Cluster General Manager