Best Western Plus The Inn at King of Prussia

within walking distance to the King of Prussia Mall and local eateries. Breakfast was a typical BW breakfast.Nothing outstanding .The rooms were nice. I would choose this hotel again for it's location. less

Room was fine and clean. Shower was wonderful and the staff was friendly and helpful. However the breakfast was a disappointment and the wifi was terrible. The pool was outdoors so obviously unusable at this time. For $140 or so I night I expect more. Free Philadelphia Inquirer was a nice touch though. less

Staff was friendly. Hotel and room were clean. However, upon retiring for the night, we noticed that the bed did not have a blanket...just two top sheets. Staff supplied blankets, but they had so much static that they actually made noise when we moved in the bed. Hello, dryer sheets! Also, the room heater was so loud that we had to turn it off, which made the room cold. Finally, the overnight traffic noise was unacceptable. Rooms facing the intersection should have different windows. Summary: noise, noise, noise. First time @BW+. We won’t be back. less

Hotel was clean, neat and fresh. Location is perfect close to literally everything easy entrance off of the road.The staff were super friendly not just one of them absolutely everyone member of the staff I met had a big smile on and were really friendly. less

I stay at a lot of Best Western hotels. This one seemed much like the rest upon checking in. But once we headed to our room, unfortunately, we were about to learn otherwise. Now, this is a snapshot, and may not be the whole picture. But for us, this was not a good stay. When we entered Door D, the fire alarm box was going off. (This continued all night). When we got to our room, there was a drawer filled with bags and used napkins, a used (gross) washcloth hanging on the shower rod and the flor hadn’t been vacuumed. I sat down at the desk and my hand scrapped across some ‘goop’ yuck. Called the front desk, got a new room. That room was also poorly vacuumed, also has some spiked grossness on the desk, and unknown until the next morning, long black hair in the shower. Ugh. The remote also didn’t work. We called for a new one. Went to get in after an hour, they still didn’t have one. I’ve an hour after that, when we had given up, they brought one up. At about 9:20 pm. At 9:36 pm they called our room to “check and see how our stay was”! In the morning, I went to check out and talk to the manager, but unfortunately, there was only a wicker basket on the counter in which to leave my key. I filled out the survey when they sent it yesterday. They sent me back the generic, we are sorry email. less