Best Western Plus The Inn at King of Prussia

127 S Gulph Road, King Of Prussia, Pennsylvania, 19406-3103, United States
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Best Western Plus The Inn at King of Prussia

Welcome to the Best Western Plus The Inn at King of Prussia situated in the heart of the Delaware Valley. This award-winning hotel in King of Prussia, PA combines excellent service, premium amenities and updated rooms all at an affordable rate. Each show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
127 S Gulph Road, King Of Prussia, Pennsylvania, 19406-3103, United States

Reviews of Best Western Plus The Inn at King of Prussia

Traveller Overview:
4.0 Rating: 1223 reviews
Excellent 51%
Very Good 30%
Average 11%
Poor 5%
Terrible 2%
Rating

Z5057SAjamesb, wrote review 04/08/2021

Issues With Staff

Hotel is adequate nothing special. Conveniently located across from KOP Mall. Hotel needs to be updated and carpet in the rooms is nasty! The most disturbing issue I had is with a member of the cl... more

Rating

cienza26, wrote review 01/08/2021

Clean and convenient location

The hotel was clean and conveniently located across from the King of Prussia Mall and close to Valley Forge. What I really liked was the courtyard and the private patio balcony for some of the rooms.H... more

Rating

Donna R, wrote review 26/07/2021

Dirty Rooms….Couldn’t check in until 7 pm

Not enough cleaning staff. Rooms dirty, smelled of something rotten, hallways filthy, no smoking floors smelled like smoke. Mattresses extremely soft with indentations in the center. Couldn’t get a ... more

Owner Response
peter campanini, General Manager at Best Western Plus The Inn at King of Prussia, responded to this review
Donna, We are terrible sorry for the experience you had. we greatly appreciate this feedback as it will allow us to better our service moving forward. Thank you,
Rating

Slafave721, wrote review 19/07/2021

Superior

Amazing place to spend a night. Friendly accommodating staff during our stay July 17th 2021. I definitely recommend choosing this Best Western Plus location. Exceptionally clean spacious room,... more

Rating

28KKM88, wrote review 16/07/2021

No Towels and Mattress' are Bad

I feel I should receive a refund for my stay. The beds sunk in and my and my daughter's backs were hurting the entire weekend. We could not get extra towels for the hotel ran out of towels. We were... more

Owner Response
Peter Campanini, General Manager at Best Western Plus The Inn at King of Prussia, responded to this review
Shirley, Thank you again for taking the time to provide this feedback. We are terribly sorry your experience was not up to you our our standards. We continue to work on improving our guests experience. It is feedback like this that will help us do this. We truly hope to have an opportunity in the future to provide a better experience for you and your family. Thank you,