Best Western Plus The Inn at King of Prussia

My family stayed at this hotel because the price was fair in comparison with Philly. The reviews we saw were good so we booked. However, we were switched at the last minute by the front desk person and we went along with it because it placed us closer to our handicap spot and we were exhausted from the day's excursions. The next morning, my husband discovered a single dirty sock under the bed and after further inspection we noticed that the room was not very clean. We requested that the room be cleaned thoroughly but there was no follow up because of a no entry 24 hour rule in place by the hotel management. We only had one more night there so we stayed to avoid the hassle of moving out. Please upgrade the breakfast and the outdoor pool is filthy and didn't have towels. We felt like we were constantly making requests due to the fact that so much was left undone. less

We didnt get our room cleaned and not enough towels for 2 people we were told that because of the virus cleaning and supply of toilette items were not provided also there was not hot breakfast available and the restaurants around the area are not taking walk ins most of them need reservations so we had to drive almost 15 mins to find a Mc donalds we Were not warned about this new changes less

We have stayed here many times and we chose to be here again As ever the staff are really friendly, the rooms are large, clean and have all amenities. Nice pool, decent breakfast. Near the mall andd easy to get around from A WahWah across the road offers coffee, sandwiches, sodas etc. less

We stayed here to attend a convention at another casino/hotel (which was way more expensive) so we chose to stay here instead due to cost. I was super glad that we did! The staff was friendly and helpful, the hot breakfast was amazing and breakfast area very inviting. I LOVED the pool area and the large, nicely landscaped courtyard area which you can cross to get to your rooms. Very peacful and relaxing to sit and listen to the birds. Plenty of tables and chair groupings placed around and above the pool area and courtyard where you can just chill with your friends or a good book. Would love to stay here again if we're in the area. Also just a few minutes from Valley Forge which we enjoyed and you can walk across the street (carefully, lots of traffic!) to one of the largest malls in US. Lots of eating options there, also an amazing Mexican restaurant 2 doors down. Husband rarely wants to eat at the same place twice, but he did there. All-around amazing trip and having such a great place to stay was a big part of enjoying the trip so much. Only one minor complaint, is that it has a lot of wings to the building(s) and can be confusing to find your room. I had difficulty finding the exercise room but I enjoyed working out once I found it. . Maybe a map of the hotel? My highest compliments to the manager and staff. Lovely stay and highly recommended. less

within walking distance to the King of Prussia Mall and local eateries. Breakfast was a typical BW breakfast.Nothing outstanding .The rooms were nice. I would choose this hotel again for it's location. less