Went to the New Years eve gala dinner for the second year in a row.
Apprehensive because last years DJ was diabolical.
Thought we'd give it another go as we thought we'd give them the benefit of the doubt.
Firstly positives, food was lovely, service friendly and really good.
But as we'd paid £65 a ticket let's get on to the live entertainment.
Now I don't wish to be awful, I'm sure she was lovely but they'd clearly got the live entertainment from Lastminute.com . a singer who sang (in the loosest terms of the word). it sounded like a live dolphin barbecue, apparently she used to do backing vocals for car alarms.
She shouted songs most of the crowd had never heard of, which were depressive not party songs and when people are moving out as if someone had announced a bomb scare, maybe's it's time to reassess your set.
It could be that they mistook the singing for the fire alarm and tried to jump ship sharpish.
But anyway, this wasn't the worst bit.
The DJ, I was half expecting Ashton Kutcher or Jeremy Beadle to pop out because I was convinced we were being Punk'd.
He barely played any songs, literally 10 or so, he was obsessed with announcing how long it was too new year.
He interrupted the songs that were on, when people started to get up to dance he decided to kill that vibe dead with his, for want of a better word, "crack", so peole either went out or sat down.
He announced the countdown early at the wrong time, not a big deal but he'd got us all up into an awkward circle with people looking at each other in awkward silence for 10 minutes, interspersed with a song he had to loop over and over again, just to kill some time.
I mean this geezer does this for a living, I know you want to get home pal but if you have to be there till one, play some songs people can dance to so they don't sit there awkward and maybe they could, you know, enjoy themselves.
But and there's more, it a party yeah, you know you play party songs yeah, to get the atmosphere going.
So imagine you wanna get a party jumping, barring the funeral march, what's the last song you'd play?.
Let me answer that question for you, In the air tonight by Phil Collins, a song about how Phil wouldn't save his wife who was dying from drowning because she had an affair.
AT THE WRONG FLIPPING SPEED LOL.
I have literally never been witness to anything like this in my life less
nathanl794, General Manager at Best Western Plus The Croft Hotel, responded to this review
Thank you for taking the time to review our hotel. I am sorry to hear that we did not exceed your expectations on this occasion and will take your feedback on board to improve in the future as it is always our goal to exceed our guests needs. I will personally be investigating this issue to ensure that this doesn't happen again in the future. I hope we can welcome you back in the future!
Many Thanks Nathan & The Team