"Fabulous short stay with excellent service"
01/10/2015 Cheryl F, Hornchurch, United Kingdom
Have just stayed at this lovely hotel with my husband and Mother and Father in law for a short break and cannot praise this hotel enough. My husband and I stayed here for a short break around 4 years... more
Have just stayed at this lovely hotel with my husband and Mother and Father in law for a short break and cannot praise this hotel enough. My husband and I stayed here for a short break around 4 years ago and we enjoyed it so much that we decided to take a chance and come back here with my husbands parents for a trip to The Connaught Hotel. The hotel has been refurbished since we last went and the new décor is super, very clean and comfortable in all areas. Our room was spotless and the bed very comfortable. We had a double room on the 3rd floor (Room 51) with a small balcony which was pleasant to look out from. The service we received from the minute we arrived was excellent, we were even able to check in early as our rooms were ready which was a bonus. The Blake's Restaurant which we ate in on our 3 night stay was very good, the staff were polite, attentive and courteous (a big thank you especially to Monica who looked after us wonderfully). There is more choice of food if you eat in the Brasserie and you can eat a little cheaper but they still serve the food that you get in Blake's Restaurant. Breakfast had a good choice of food to suit all tastes, but the only downside would be that the cooked breakfast is served from the silver hotplates and was not always piping hot, but that is just my personal preference. All in all, we had a fabulous stay and we would definitely recommend The Connaught Hotel and must say that the hotel should be very proud of their staff as they were all so professional and that can make a big difference to the enjoyment of your stay, so well done all and hope to see you in the not too distant future!!!!! less
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review
A big thank you Cheryl from all of us for your "Fabulous" review - we were delighted you enjoyed not only your stay but also the results of the major refurbishment programme. Hopefully it won't be another 4 years until we have the pleasure of your company once more.
Best wishes and thank you for choosing to stay with us
David F Miller
Executive rooms booked direct with the hotel are now guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath or shower that you want. Our standard rooms average 135 sq ft., superiors with a balcony 155 sq ft, superiors without 175 sq ft and Executives 210 sq