Birthday weekend with friends.
Nice welcome & given access to room an hour earlier than check in time.
Room & bathroom a bit cold but husband found radiators switched off so he sorted that, we unpacked and then headed out to make most of the bit of sunshine.
We returned about 3 hours later... and it was still cold. Towel rail in bathroom obviously half full off air as with radiator. Phoned reception and a member of team came to look and offered extra heater, which was promptly delivered. This certainly made it more comfortable for a bath and getting ready for evening. The next morning we told reception that really the radiators needed bleeding. On our return late afternoon they were all sorted and everywhere was lovely and warm. Lovely comfy bed, great towels. Nice shower gel & moisturizer, plenty of it too. Great towels & a very powerful hairdryer.
Lovely evening dinner, great breakfasts, very nice cosy bar area with fab gin bar and knowledgeable young barman. Nice staff all round.
Great central location, walk into Bournemouth town.
Parking on site available. I missed that it costs £8 per day and we were not told at check in, so that came as a bit of a surprise when checking out , but at least we got parked.
I didn't use pool or spa but my friend swam and said pool very good, with towels provided.
Would return for another weekend visit. Thank you Connaught. less