Best Western Plus The Connaught Hotel

Spent two nights here for a girlie escape and it was fantastic! The location is just perfect, five minute walk to the shops and five minutes to the beach in the opposite direction. The staff could not have been more helpful, the hotel was impeccably clean. Lovely breakfast and the bar menu was great ... we both had the praline creme brûlée with pistachio ice cream for dessert and it was fabulous!!! Highly recommend this hotel! less

Just came back from 2 nights at The Connaught Hotel,with myself and wife. Hadn't been to Bournemouth for years so I chose this hotel...mainly because it had a balcony, as we both smoke. The hotel itself was quite impressive inside. About 10min to shops and the same to beach. Very expensive at this time of year, same as all the others...£365 for 2 nights with breakfast. Other hotels go up to £600 for 2 nights and no food.You can understand why people go to Spain for a short break. Breakfast ok, English and continental, though not help yourself with English breakfast. Use of indoor pool and fitness room which I can't comment on as we did not use. Beds comfortable, room clean..would probably come back at a different time of year. less

This Hotel is a lovely hotel with an amazing spa. We stayed in the Lodge and the rooms were clean and comfortable the shower was amazing. The restaurant and bar area were warm and welcoming with a good outlook. The menu was a little limited but the food that we had there was of a high standard and good value. The only downside was that the bar shut at 11pm which in our view in high season this was a little early. less

First impressions were good, hotel looked nice and well kept but further in you went things got a little more worn. Room was ok, very clean, but felt a little claustrophobic. Hallways and landings were dirty and looked like they hadn't been vacuumed in weeks and layer of dust on the banister. Breakfast was lovely and staff in the restaurant were very attentive, bar staff also. Pool area was good but could do with an upgrade. Overall an enjoyable stay and would come again. less

Have just come from a 2 nights stay. The front desk was very frosty, not welcoming at all. Our room was Room 8. Avoid this room! We were woken up by Polish radio both mornings at 7am. When we complained, the manager told us it was their neighbour and they couldn't do anything about it. How about not using this room or reducing your room rate!! No conditioner in the bathroom. Apparently they give it to you at reception if you ask. What 4* hotel does this. The bedroom and bathroom were tiny, certainly not £180 a nights worth! The bathroom had mould and paint peeling on the walls. The bar in the hotel closed at 11.15pm. If we wanted any drinks we had to call the night porter, btw this was Friday and Saturday night. The staff were not accommodating at all. I booked this as I wanted a special weekend with my husband and I don't understand as the reviews on trip advisor have generally been good. Our hotel stay was very disappointing and overpriced especially with the poor room and lack of service we received. If you are looking to book this hotel, please don't. No value for money. Save your money, this is NOT a 4* hotel. The Savoy across the road looked better and that is 3*. less