Best Western Plus The Connaught Hotel

I have been to the Connaught many times and i keep coming back. the hotel is well placed near to the ton centre and the West cliff. the staff are welcomig and most helpful. the rooms are comfortable and well furnishes. Although we had booked singles we were offered doubles at little extra cost. Amy hotels have limited lounge facilities but theconnaught has spacious and cofortable loanged with the bar. as well as drinks you can order sanwiches and tea at any time. the restuarant has a good menu and excellent service. It is always a pleasure to use the spa- saunas, swimming pool and gym. Non residents have to pay for this but residents have use of this. there is ample parking space. I vsit bournemouth to see friends andfamily and i shall certainly be coming to the connaught again. One year some of my friends had a significant birthday and we came as a group. less

Swimming pool was of a suitablesize and the sauna and steam facilitieswere good. The free internet was very slow which is disappointing when you have work to do. Restraunt had a good selection of dishes but it was hard to eat well for £20 or under. less

Hotel was very tidy and the staff very helpful. The breakfast was very nice. The only thing I didn't like was £8 a day to park in your car park. A a charge of £10 to charge my car was expensive. Bournmouth was a very clean and tidy place to visit. less

The room was OK, though the very small bathroom could do with refurbishment and was, to be frank, slightly smelly, The stone tiles on the balcony were loose and it didn't feel terribly safe to stand on. The communal areas seem very tired. Anyway, we stayed for two nights in November 2019. On the first night we returned late and were left standing outside for half an hour in the rain pressing the doorbell trying to get someone to let us in. Eventually somebody turned up, The apologies were not terribly effusive either that night or when we mentioned it the next day. The second night neither of our door keys would work either. It seemed typical of the hotel's attention to detail that we had to ring to ask for a second coffee cup for a double room which had been booked for a couple. The hotel is fairly central, but it is situated at the top of a fiendishly steep hill, so not a gentle stroll back to base. I will book to stay somewhere else next time I visit Bournemouth. less

Second time of going and once again it was great. We actually eat in the restaurant this time and it was most enjoyable. They had a Gin time between 5 - 6 that was very good. We will be back again next year thank you to all the staff less