Great stay for a great price
My family and I stayed here for two nights and were very pleased with the experience. The room was larger than a typical room of this type at other hotels which was great for a multi-day, family sta... more
My family and I stayed here for two nights and were very pleased with the experience. The room was larger than a typical room of this type at other hotels which was great for a multi-day, family stay. Room was very clean. Staff was friendly and helpful. Pool looked large and was well used by other guests- we did not get there. My wife used the exercise facility and was pleased with it, as well.
If I had any complaint, and this is fairly minor, it would be the breakfast. Being that we are in COVID, I know that it is more difficult to provide options, but I felt like it would have been possible to offer a bit more selection or healthier options. But really, this was not a significant issue and certainly wouldn't keep me from recommending this hotel to others or returning here in the future. less
BWCharles, General Manager at Best Western Plus The Charles Hotel, responded to this review
Dear JasonB1215 - Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay and we do apologize about the small issues. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely, James Anderson Hotel Manager