Best Western Premier Collection

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Best Western Plus Stoke-on-Trent Moat House Hotel.

Stay with us at the four-star Best Western Plus Stoke-on-Trent Moat House where you are assured of a comfortable stay and great service. Stoke-on-Trent is European City of Sport in 2016, a year in which we also celebrate our 25th birthday. The hotel has historic links to the city's heritage - Etruria Hall, our meetings and events centre - was built in 1769 as the home of Josiah Wedgwood, the "Father of English Potters."

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Location

Etruria Hall
Festival Way
Stoke-on-Trent
Staffordshire
ST1 5BQ
England
For enquiries or to make a reservation please call 0844 387 6245*
AA

Summary

The restaurant is closed on Sunday evenings, bar meals are available. Accessible rooms do not have wet rooms, but bathrooms do have grab rails 2016 dinner inclusive rates offer a £23 per person à la carte allowance
Bars, Free WIFI, Golf Nearby, Gym, Indoor Pool, Restaurants, Sauna, Twenty Four Hour Service, Lift to some floors, Spa Pool/Jacuzzi
Free internet available throughout the hotel
There is free parking available onsite.
Pets: No Pets accepted Guide and hearing dogs only
Check-in & Check-out
15:00 | 11:00
  • Low rate guarantee
  • Free WIFI
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Rooms & Rates

Facilities

Dining and Bars

stoke-on-trent-moat-house-dining-13-83862

The Restaurant

Our restaurant has a friendly and relaxed atmosphere. It has a wonderful a la carte menu that's full of British flavour.

Please note: the restaurant is closed on Sunday evenings, however bar meals are available.

Opening hours

Breakfast: 07:00 - 10:30
Dinner: 18:30 - 21:30
Weekend times may vary
stoke-on-trent-moat-house-dining-06-83862

The Bar and Lounge

Adjacent to our restaurant and open to the public, our bar serves classic pub food. Perfect for those lunchtime or evening catch-ups with friends!

Opening hours

08:00-23:00
Weekend times may vary

Golf

Trentham Gold Club

Course information

Course Type: 18
Location: Off Site
Holes: 18
Par: 72
Distance: 6600 Yards
No handicap required

Location

3 miles away in Trentham

Facilities

Pro shop golf facilities

Prices

9 holes Yes
18 holes £65.00
Trolley hire £3.00
Buggy hire £25.00
Tuition £30.00

Spa & Leisure

With a calming beauty room, a sunbed and a range of treatments to relax your mind, body and soul, we'll have you feeling fantastic in a matter of minutes.

stoke-on-trent-moat-house-leisure-02-83862

Spa Facilities

With a calming beauty room, a sunbed and a range of treatments to relax your mind, body and soul, we'll have you feeling fantastic in a matter of minutes.

No. of treatment rooms: 3
Minimum guests (per booking): 12
Maximum guests (per booking): 0

opening times - call the hotel direct

Opening times

Monday: 10:00- 21:00
Tuesday: 10:00- 17:00
Wednesday: 10:00- 21:00
Thursday: 10:00- 21:00
Friday: 10:00- 20:00
Saturday: 10:00- 20:00
Sunday: 10:00- 20:00

Leisure Facilities

  • Gym

  • Swimming Pool

  • Spa

  • Sauna & steam room

  • Beauty rooms

Gym and Swimming Pool Leisure Facilities

We're fortunate to have an experienced and friendly team to help motivate you here at the Best Western Plus Stoke-on-Trent Moat House Hotel. They'll make sure you get the most out of our cardio weights, fitness classes and swimming pool, as well as getting the best out of yourself.

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Treatments

We offer a range of treatments to make your me time more memorable. From head to toe, we'll take care of you in style:

Type Treatment Time (mins) price (from)
Health & Beauty Acrylic Nails 90 £32.00
Body Wrap 75 £30.00
Bronzing Treatment 15 £20.00
Facial 60 £40.00
Manicure 45 £28.00
Mens Treatments 60 £40.00
Pedicure 45 £22.00
Waxing 60 £28.00
Massage 1 Hour Full Massage 60 £40.00
30 minute Full Massage 30 £25.00
Back, Neck Shoulder Massage 30 £25.00
Head Massage 30 £25.00
Sports Massage 30 £28.00
Swedish Massage 60 £40.00
Mind & Body Fitness Classes 0 £4.00
Reflexology 60 £40.00

Weddings

However big you want your big day to be, we'll cater for your every need. From guest lists of 30 to celebrations of 400 people, we'll make sure each and every one of your friends and family enjoys a wonderful day.

stoke-on-trent-moat-house-wedding-events-14-83862stoke-on-trent-moat-house-wedding-events-16-83862stoke-on-trent-moat-house-wedding-events-19-83862stoke-on-trent-moat-house-wedding-events-05-83862stoke-on-trent-moat-house-wedding-events-06-83862stoke-on-trent-moat-house-wedding-events-20-83862

Wedding service and reception venue

Let us entertain you! From discos to live bands, there's plenty of room for a big show at the Best Western Plus Stoke-on-Trent Moat House Hotel.

Catering

We're very flexible here in Stoke-on-Trent, which means we can serve anything from hearty home cooked favourites to more specialist fine dining.

Registrar

Registry office:
Stoke on Trent County Council
Town Hall, PO Box 2452, Albion Street, Hanley, ST1
01782 235260




Set in its own landscaped gardens and adjoined to Etruria Hall, a grade II listed 18th century building that retains its orig

For any enquiries please call Stephanie Seymour on 01782 609988

Location and Attractions

Getting there.

Sat nav users: type ST1 5BQ

Send to Tom Tom

Nearest motorway: M6, J15 or 16, 8.00 miles
Nearest train station: Stoke on Trent, 2.00 miles
Nearest airport: Manchester, 37.00 miles
Free parking on site (350 spaces)
On site disabled parking (6 spaces)

Address
Etruria Hall
Festival Way
Stoke-on-Trent
Staffordshire
ST1 5BQ
England


What's nearby?

Sports

  • Britannia Stadium (3 miles)

  • Northwood Stadium (4 miles)

  • Fenton Manor (3 miles)

Cities & Attractions

  • Trentham Gardens (3 miles)

  • Alton Towers (16 miles)

  • World of Wedgwood (9 miles)

  • Peak District (20 miles)

  • Gladstone Pottery Museum (7 miles)

Shopping

  • Hanley Town centre (2 miles)

Meetings, Conferences and Events

stoke-on-trent-moat-house-meeting-space-36-83862

Our hotel is the leading conference hotel in the city. The historic Etruria Hall is a Grade II listed building which has been tastefully transformed into a self-contained meeting centre, housing 8 suites that cater for all kinds of occasions!

Available room set ups

Banquet
Boardroom
Classroom
Theatre
U shape




Room Theatre Classroom U-Shape Boardroom Banquet
Maypole 250 160 100 125 150
Elizabethan 250 160 100 125 150
Bentley 100 50 40 30 60
Brindley 45 25 26 20 30
Earl of Granville 100 50 40 30 60
Wells 100 50 40 30 60
Prince of Wales 25 20 10 20 0
Adams 0 0 0 10 10
Executive Training 48 25 0 32 0
Stubbs 10 0 0 10 0
Ballroom 650 350 0 0 400
Have an enquiry?
Contact events on 0845 620 0506

Reviews

  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 1191 traveller reviews
Rating: 5 506
Rating: 4 397
Rating: 3 180
Rating: 2 62
Rating: 1 46
Rating

Refurb

21/07/2016 Simon O,

This place is good it offers quite a lot more than just a room, it's easy to find and can be quite cheap if you shop around, there is good local restaurants within walking distance so enjoy your time ... more

Rating

Not a good experience

19/07/2016 cazanddick, North Hampshire

It all started with the checkin when I was told the double room I had booked was not available and could I take a twin room. I said this was not acceptable and suddenly they found a double room.!! Th... more

Owner Response
Traveller3737, General Manager at BEST WESTERN PLUS Stoke on Trent Moat House, responded to this review
Dear Cazanddick Thanks a million for the review sorry things weren't up to scratch! It always amazes me how sometimes miraculously a double room can be found doesn't do much for building trust..... It would be great if you could let me know which room you stayed in so I can get the comfort cooling looked. With regard the food issues again it would help me to know when you stayed then I can follow this up with the correct team members. thanks again and look forward to hearing from you Clare
Rating

Great stay as always

19/07/2016 Pamela L, GLASGOW, United Kingdom

Loved this hotel and would defo make a return trip.. Stop over on our way to Windsor and as usual the hotel meets all requirements. The family rooms are great with comfy bunk beds for the kids and a ... more

Owner Response
Traveller3737, General Manager at BEST WESTERN PLUS Stoke on Trent Moat House, responded to this review
Hi Pamela Thanks for the 5 star review its just great receiving such positive feedback. See you again soon Clare
Rating

2 x nights in hotel and 3 days at Alton Towers 100% fun

18/07/2016 grant s,

we had the big Family room very spacious and we had everything we needed for the 2 nights the breakfast was good and we had dinner in the evening which was a Carvery so absolutely brilliant and only 3... more

Owner Response
Traveller3737, General Manager at BEST WESTERN PLUS Stoke on Trent Moat House, responded to this review
What a fab review thanks Grant. I'm so pleased you all had a great stay. Do come back and see us again soon Clare
Rating

Bring ear plugs!

17/07/2016 E B, London, United Kingdom

Okay...mixed review so easier to divide the issues into pros and cons. Pros All the staff are lovely, without exception. I get the feeling they know the hotel isn't perfect and do their best to make... more

Owner Response
Traveller3737, General Manager at BEST WESTERN PLUS Stoke on Trent Moat House, responded to this review
Hi what a well constructed review - thank you. I've taken both the pros and cons and started doing more of the pros and improving the cons I'm really pleased that you would stay again and hopefully when you do you will experience the improvements... Clare