To relax and visit the area
20/08/2016 Barbara S, Peterborough, United Kingdom
We spent two nights here. Staff can only be highly complemented in all areas. We stayed as part of a deal. Two nights, bed and breakfast, two free glasses of Prosecco, dinner on the first evening a... more
We spent two nights here. Staff can only be highly complemented in all areas. We stayed as part of a deal. Two nights, bed and breakfast, two free glasses of Prosecco, dinner on the first evening and use of leisure facilities. Our first night was wonderful. Lovely comfy bed. Room a little dated. Facing the car park and over the back entrance. No problem people seem to be respectful. We were hoping to swim and chill but far to busy. Dinner was part of the deal. This in itself is often a nightmare but was delicious. Small portions, 4oz steak but adequate for us. Kitchen was struggling a little with volume of customers and I think staffing. Second night, still couldn't use facilities, no problem, understand families. Lovely sunny evening had been walking around gardens all day. Wanted to stay locally and walk. Well we walked from the hotel to the canal over a little bridge from the Toby Car Park. Down one side and up the other. Finishing at the Toby Carvery. Very busy! Never eaten at one before. It is what it is. I really enjoyed it.
Returned to hotel. Glass of wine before bed. Well what a night.
We had an adjoining door which on the other side were some young ladies. They kept us up until 1.30 a.m. Thank goodness for the Olympics. Then we had a Chinese gathering out by the back entrance as loud as if it was the middle of the day. Stressed and tired and not the way I wanted to feel, we had a lovely breakfast. Lovely, very hard working staff. These front of house people are your company asset. We left for home. Best Western have always been a company I have stayed with but I don't think Stoke On Trent will be a return visit. less