Explore Hotel

Close to everything and close to perfection.

Stay with us at the four-star Best Western Stoke-on-Trent Moat House Hotel, where you are assured of a comfortable visit and great service. Stoke-on-Trent is European City of Sport in 2016 and also a year in which we celebrate our 25th birthday. The hotel has historic links to the city's heritage. Etruria Hall - now our dedicated 8-room meetings and events centre and a popular Staffordshire wedding venue - was built in 1769 as the home of Josiah Wedgwood, the 'Father of English Potters'.

This fabulous Stoke-on-Trent hotel is a great place to stay for families and couples alike. Just a short walk from the hotel, youll find Stoke Ski Centre, Waterworld indoor aqua park and a ten-pin Bowling Alley. The city's business district is close to the hotel, whilst Hanley's shops, theatres, museums and cinemas are on our doorstep.

A little further afield, you can relax in award-winning gardens including Trentham Gardens, Biddulph Grange and The Dorothy Clive Garden. And this Stoke-on-Trent hotel is also nicely located for a day out at the Alton Towers theme park.

Our on-site leisure facilities include an indoor heated pool, sauna, spa pool and air conditioned gym. The smart surroundings, great location and free Wi-Fi also make the hotel convenient for business meetings.

The Best Western Stoke-on-Trent Moat House Hotel is close to the M6 motorway for easy access to the North West and the Midlands. That's why it makes the perfect base as a place to stay in Stoke-on-Trent.

View more

Location

Etruria Hall
Festival Way

Stoke-on-Trent
Staffordshire
ST1 5BQ
England
For enquiries or to make a reservation please call 0844 387 6245*
AA

Summary

Accessible rooms do not have wet rooms, but bathrooms do have grab rails Parking complimentary: guests must enter vehicle registration into terminal at reception for duration of stay. Failure to do so may result in parking fine. Please note there may be slight noise disturbance if a function is taking place in the hotel.
Bars, Free WIFI, Golf Nearby, Gym, Indoor Pool, Restaurants, Sauna, Twenty Four Hour Service, Lift to some floors, Spa Pool/Jacuzzi
Free internet available throughout the hotel
There is free parking available onsite.
Pets: No Pets accepted Guide and hearing dogs only
Check-in & Check-out
15:00 | 11:00
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Rooms & Rates

Facilities

Dining and Bars

The Best Western Stoke-on-Trent Moat House Hotel offers friendly and affordable venues for wining and dining.

stoke-on-trent-moat-house-dining-13-83862

The Restaurant

Our restaurant has a friendly and relaxed atmosphere that make it a thoroughly pleasant place to dine in. You have a choice of evening dining options when staying with us. The restaurant offers a delicious a la carte menu that's full of British flavour as well as a fantastic Two Dine for £30.00 menu. On top of that, our bar and lounge serves a range of pub-style dishes. You'll feel right at home here.

Please note: the restaurant is closed on Sunday evenings, however bar meals are available.

Opening hours

Breakfast: 06:30 - 09:30
Dinner: 18:30 - 21:00
Weekend times may vary
stoke-on-trent-moat-house-dining-06-83862

The Bar and Lounge

The bar is open all day for food and drink. Our lunchtime menu offers a choice of light bites and classic favourites. The bar also serves coffees and a variety of teas throughout the day. Delicious cream teas are served daily, but please book 24 hours in advance to guarantee a table. The bar is also a great place for an aperitif in the evening. Relax and chat to other guests as you enjoy our hospitality.

Opening hours

08:00-23:00
Weekend times may vary

Golf

Trentham Gold Club

Guests at The Best Western Stoke-on-Trent Moat House Hotel can enjoy a superb golfing experience nearby.

Trentham Golf Club's Open Championship qualifying course is one of the finest in the region and offers fantastic facilities too.

Located three miles from the hotel, the 6600 yard, 18-hole course has a par of 72.

Course information

Course Type: 18
Location: Off Site
Holes: 18
Par: 72
Distance: 6600 Yards
No handicap required

Location

3 miles away in Trentham

Facilities

Pro shop golf facilities

Prices

9 holes Yes
18 holes £65.00
Trolley hire £3.00
Buggy hire £25.00
Tuition £30.00

Spa & Leisure

We'll keep you in peak condition at the Best Western Stoke-on-Trent Moat House Hotel.

stoke-on-trent-moat-house-leisure-02-83862

Spa Facilities

With a calming beauty room, a sunbed and a range of treatments to relax your mind, body and soul, we'll have you feeling fantastic in a matter of minutes. We also offer a range of luxurious beauty treatments to make your 'me time' more memorable. From head to toe, we'll take care of you in style. You'll leave feeling as great as you look.

No. of treatment rooms: 3
Minimum guests (per booking): 12
Maximum guests (per booking): 0

opening times - call the hotel direct

Opening times

Monday: 10:00- 21:00
Tuesday: 10:00- 17:00
Wednesday: 10:00- 21:00
Thursday: 10:00- 21:00
Friday: 10:00- 20:00
Saturday: 10:00- 20:00
Sunday: 10:00- 20:00

Leisure Facilities

  • Gym

  • Swimming Pool

  • Spa

  • Sauna & steam room

  • Beauty rooms

Gym and Swimming Pool Leisure Facilities

We have a heated swimming pool and high-tech gym to keep you fit and toned. We're fortunate to have an experienced and friendly team to help motivate you here at the Best Western Stoke-on-Trent Moat House Hotel. They'll make sure you get the most out of our cardio weights, fitness classes and swimming pool, as well as getting the best out of yourself.
Please note: Hotel leisure club will be closed for private lessons on various dates in Jan, Feb & Mar. Other dates may also apply, please check specific dates before booking.

stoke-on-trent-moat-house-leisure-13-83862

Treatments

We offer a range of treatments to make your me time more memorable. From head to toe, we'll take care of you in style:

Type Treatment Time (mins) price (from)
Health & Beauty Acrylic Nails 90 £32.00
Body Wrap 75 £30.00
Bronzing Treatment 15 £20.00
Facial 60 £40.00
Manicure 45 £28.00
Mens Treatments 60 £40.00
Pedicure 45 £22.00
Waxing 60 £28.00
Massage 1 Hour Full Massage 60 £40.00
30 minute Full Massage 30 £25.00
Back, Neck Shoulder Massage 30 £25.00
Head Massage 30 £25.00
Sports Massage 30 £28.00
Swedish Massage 60 £40.00
Mind & Body Fitness Classes 0 £4.00
Reflexology 60 £40.00

Weddings

The Best Western Stoke-on-Trent Moat House Hotel is one of Staffordshire's premier wedding venues.

stoke-on-trent-moat-house-wedding-events-14-83862stoke-on-trent-moat-house-wedding-events-16-83862stoke-on-trent-moat-house-wedding-events-19-83862stoke-on-trent-moat-house-wedding-events-05-83862stoke-on-trent-moat-house-wedding-events-06-83862stoke-on-trent-moat-house-wedding-events-20-83862

Wedding service and reception venue

Set in photogenic grounds next to the imposing 18th century Etruria Hall, the hotel is the perfect Stoke-on Trent wedding venue and we can cater for parties of between 20 and 400. Whether booking a set package or something more bespoke, you are choosing four-star style at affordable prices. Our dedicated wedding planners will ensure your special day goes smoothly and that its everything you always dreamed it would be.

The Bentley suite - Located in Etruria Hall and overlooking the hotel gardens, this will accommodate up to 65 guests.

The Josiah Wedgwood suite (JW's) - This is a unique 'L' shaped suite with a bar and access to the roof terrace will suit up to 65 guests.

The Maypole suite - This forms half of the Ballroom and is perfect for up to 110 guests.

The Ballroom - The largest of the Hotel's function rooms, this can accommodate up to 400 guests.

Catering

We're very flexible here in Stoke-on-Trent, which means we can serve anything from hearty home cooked favourites to more specialist fine dining.

Accomodation

A complimentary executive double room is included in all of our wedding packages on a bed and breakfast basis. You can upgrade to one of our spacious suites for an affordable supplementary payment. We are happy to offer a reduced accommodation rate for any of your guests wishing to stay overnight at the hotel. An automatic allocation of rooms is held on your behalf, so that your guests can book their accommodation directly with us.

Registrar

Registry office:
Stoke on Trent County Council
Town Hall, PO Box 2452, Albion Street, Hanley, ST1
01782 235260




Set in its own landscaped gardens and adjoined to Etruria Hall, a grade II listed 18th century building that retains its orig

For any enquiries please call Stephanie Seymour on 01782 609988

Location and Attractions

Getting there.

Sat nav users: type ST1 5BQ

Send to Tom Tom

Nearest motorway: M6, J15 or 16, 8.00 miles
Nearest train station: Stoke on Trent, 2.00 miles
Nearest airport: Manchester, 37.00 miles
Free parking on site (350 spaces)
On site disabled parking (6 spaces)

Address
Etruria Hall
Festival Way
Stoke-on-Trent
Staffordshire
ST1 5BQ
England


What's nearby?

Sports

  • Britannia Stadium (3 miles)

  • Northwood Stadium (4 miles)

  • Fenton Manor (3 miles)

Cities & Attractions

  • Trentham Gardens (3 miles)

  • Alton Towers (16 miles)

  • World of Wedgwood (9 miles)

  • Peak District (20 miles)

  • Gladstone Pottery Museum (7 miles)

Shopping

  • Hanley Town centre (2 miles)

Meetings, Conferences and Events

stoke-on-trent-moat-house-meeting-space-36-83862

Conveniently close to the M6 corridor, the Best Western Stoke-on-Trent Moat House Hotel is the leading conference hotel in Staffordshire, with a dedicated 8-room meeting and events centre.

Venue

Etruria Hall is a listed building which has been tastefully transformed into a self-contained meeting centre with 8 suites. The meeting rooms benefit from natural daylight, free Wi-Fi and air conditioning. The Ballroom is the largest conference suite and can holding up to 650 delegates in theatre-style or 350 in cabaret-style. It can also be divided into two sections - making it ideal for events requiring breakout facilities.


Hospitality

Conference and event organisers choosing to hold a conference at the Best Western Stoke-on-Trent Moat House Hotel will benefit from having a dedicated manager and hotel team to ensure the day runs smoothly. There's also free on-site parking for up to 350 cars and free, unlimited high-speed Wi-Fi. Stay overnight and delegates will enjoy a reduced room rate plus full use of all hotel facilities. You can always rely on us to make your event memorable.

Available room set ups

Banquet
Boardroom
Classroom
Theatre
U shape




Room Theatre Classroom U-Shape Boardroom Banquet
Maypole 250 160 100 125 150
Elizabethan 250 160 100 125 150
Bentley 100 50 40 30 60
Brindley 45 25 26 20 30
Earl of Granville 100 50 40 30 60
Wells 100 50 40 30 60
Prince of Wales 25 20 10 20 0
Adams 0 0 0 10 10
Executive Training 48 25 0 32 0
Stubbs 10 0 0 10 0
Ballroom 650 350 0 0 400
Have an enquiry?
Contact events on 0845 620 0506

Reviews

  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 1328 traveller reviews
Rating: 5 552
Rating: 4 440
Rating: 3 208
Rating: 2 69
Rating: 1 59
Rating

Disappointing

17/01/2017 JAB1961,

Room ok but very dusty. Kept losing hot water in bathroom. Had to use shower hose to fill up basin for wash in the morning. Very noisy room on road side and floor 1. Housekeeping trundling along corri... more

Owner Response
Traveller3737, General Manager at BEST WESTERN PLUS Stoke-On-Trent Hanley Moat House Hotel, responded to this review
hi JAB1961 Many thanks for your review I'm sorry you were disappointed. Ill look into the water issue - it would be great if you could let me know which room you were in? Checkout is 11am we do get guests checking out before then so housekeeping are on hand to service those rooms. so pleased you found the function excellent. You took us a little by surprise during the day we hadn't expected everyone to arrive so early you were earlier than the year before - we have made a note of this for next year. Re the drinks prices we are competitive with other hotels in the area and did have some drinks promotions available. Thanks again for the review Clare
Rating

Award evening

15/01/2017 Teresa K,

Had a overnight stay here on the 14th Jan for an award evening. We stayed in an executive room which was amazing if some what hot The room,staff and general hospitality here was amazing and the break... more

Rating

Excecutive Room

13/01/2017 Nannyp0, Stoke-on-Trent, United Kingdom

Very pleasant stay away from our busy lives with our family. Bed enormous, could not believe our luck. Beautiful room, very spacious. Shame we could only go overnight. Thanks to all staff at Best Wes... more

Rating

Good Hotel

13/01/2017 Krunalshah1684, Ahmedabad, India

Stayed there for business visit. Good place to be. Little far from city centre. Hotel provides good service. Good breakfast and rooms are neat n clean. One of the best hotel in Stoke and one must visi... more

Rating

Great stay every time

09/01/2017 Mother123456, Stoke-on-Trent, United Kingdom

We've stayed here a few times over pasted few yrs . Carnt fault it . Especially the staff very kind . Just been there again at wkend . Pool great . Gym great . Rooms clean . Food very nice . So real... more