Best Western Plus Stoke on Trent Moat House

Etruria Hall, Festival Way, Stoke-on-Trent, Staffordshire, ST1 5BQ, England
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Room & Rates

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Best Western Plus Stoke on Trent Moat House

Close to everything and close to perfection.

Stay with us at the four-star Best Western Stoke-on-Trent Moat House Hotel, where you are assured of a comfortable visit and great service. The hotel has historic links to the city's heritage. Etruria Hall - now our dedicated 8-room meetings and even show more

Accessible rooms do not have wet rooms, but bathrooms do have grab rails
Please note there may be slight noise disturbance if a function is taking place in the hotel.
Please note Children are not allowed in the Suites or Executive rooms.
Bars, Golf Nearby, Gym, Indoor Pool, Restaurants, Sauna, Spa Pool/Jacuzzi, Twenty Four Hour Service, No Lift
There is free parking available onsite.
Pets not accepted
Free WIFI available throughout the hotel
Check-in & Check out15:00 | 11:00

Restaurants & Bars

The Best Western Stoke-on-Trent Moat House Hotel offers friendly and affordable venues for wining and dining.

  • The Restaurant
  • The Bar and Lounge

The Restaurant

Our restaurant has a friendly and relaxed atmosphere that make it a thoroughly pleasant place to dine in. You have a choice of evening dining options when staying with us. The restaurant offers a delicious a la carte menu that's full of British flavour as well as a fantastic Two Dine offer. On top of that, our bar and lounge serves a range of pub-style dishes. You'll feel right at home here.

Please note: the restaurant is closed on Sunday evenings, however bar meals are available.

Opening hours
Breakfast: 06:30 - 09:30
Dinner: 18:30 - 21:00
Weekend times may vary

The Bar and Lounge

The bar is open all day for food and drink. Our lunchtime menu offers a choice of light bites and classic favourites. The bar also serves coffees and a variety of teas throughout the day. Delicious cream teas are served daily, but please book 24 hours in advance to guarantee a table. The bar is also a great place for an aperitif in the evening. Relax and chat to other guests as you enjoy our hospitality.

Opening hours
08:00-23:00
Weekend times may vary

Weddings

The Best Western Stoke-on-Trent Moat House Hotel is one of Staffordshire's premier wedding venues.

  • Wedding Service & Reception Venue
  • Catering
  • Honeymoon Suite
  • Registrar

For any enquiries please call Stephanie Seymour on 01782 609988

Wedding service and reception venue

Set in photogenic grounds next to the imposing 18th century Etruria Hall, the hotel is the perfect Stoke-on Trent wedding venue and we can cater for parties of between 20 and 400. Whether booking a set package or something more bespoke, you are choosing four-star style at affordable prices. Our dedicated wedding planners will ensure your special day goes smoothly and that its everything you always dreamed it would be.

The Bentley suite - Located in Etruria Hall and overlooking the hotel gardens, this will accommodate up to 65 guests.

The Josiah Wedgwood suite (JW's) - This is a unique 'L' shaped suite with a bar and access to the roof terrace will suit up to 65 guests.

The Maypole suite - This forms half of the Ballroom and is perfect for up to 110 guests.

The Ballroom - The largest of the Hotel's function rooms, this can accommodate up to 400 guests.

Catering

We're very flexible here in Stoke-on-Trent, which means we can serve anything from hearty home cooked favourites to more specialist fine dining.

Accomodation

A complimentary executive double room is included in all of our wedding packages on a bed and breakfast basis. You can upgrade to one of our spacious suites for an affordable supplementary payment. We are happy to offer a reduced accommodation rate for any of your guests wishing to stay overnight at the hotel. An automatic allocation of rooms is held on your behalf, so that your guests can book their accommodation directly with us.

Registrar

Registry office:
Stoke on Trent County Council
Town Hall, PO Box 2452, Albion Street, Hanley, ST1
01782 235260

Golf

Guests at The Best Western Stoke-on-Trent Moat House Hotel can enjoy a superb golfing experience nearby.

Trentham Golf Club's Open Championship qualifying course is one of the finest in the region and offers fantastic facilities too.

Located three miles from the hotel, the 6600 yard, 18-hole course has a par of 72.

Trentham Gold Club

Guests at The Best Western Stoke-on-Trent Moat House Hotel can enjoy a superb golfing experience nearby.

Trentham Golf Club's Open Championship qualifying course is one of the finest in the region and offers fantastic facilities too.

Located three miles from the hotel, the 6600 yard, 18-hole course has a par of 72.

3 miles away in Trentham

Course information

  • Pro shop golf facilities
Course type

18

Location

Off Site

Holes

18

Par

72

Distance

6600 Yards

Handicap

No handicap required

Prices

9 holes Yes
18 holes £65.00
Trolley hire £3.00
Buggy hire £25.00
Tuition £30.00

Spa & Leisure facilities

We'll keep you in peak condition at the Best Western Stoke-on-Trent Moat House Hotel.

  • Spa Facilities
  • Treatments
  • Leisure Details

Spa Facilities

With a calming beauty room, a sunbed and a range of treatments to relax your mind, body and soul, we'll have you feeling fantastic in a matter of minutes. We also offer a range of luxurious beauty treatments to make your 'me time' more memorable. From head to toe, we'll take care of you in style. You'll leave feeling as great as you look.

  • No. of treatment rooms: 1
  • Minimum guests per booking: 1
  • opening times - call the hotel direct

Opening Times

Monday - Sunday: -

Treatments

We offer a range of treatments to make your me time more memorable. From head to toe, we'll take care of you in style:

Health & Beauty
From £21.00 / Treatment
Massage
From £56.00 / Treatment
Mind & Body
From £4.00 / Treatment
Health & Beauty
From £21.00 / Treatment
Acrylic Nails
90 mins
From£32.00
Body Wrap
75 mins
From£67.00
Bronzing Treatment
15 mins
From£25.00
Manicure
60 mins
From£38.00
Waxing
20 mins
From£21.00
Massages
From £56.00 / Treatment
Swedish Massage
60 mins
From£56.00
Mind & Body
From £4.00 / Treatment
Fitness Classes
0 mins
From£4.00

Leisure Details

  • Gym
  • Swimming Pool
  • Spa
  • Sauna & steam room
  • Beauty rooms

Meetings & Events

Conveniently close to the M6 corridor, the Best Western Stoke-on-Trent Moat House Hotel is the leading conference hotel in Staffordshire, with a dedicated 8-room meeting and events centre.

...

For any enquiries please contact events on 0844 387 62 40

Conveniently close to the M6 corridor, the Best Western Stoke-on-Trent Moat House Hotel is the leading conference hotel in Staffordshire, with a dedicated 8-room meeting and events centre.

Venue

Etruria Hall is a listed building which has been tastefully transformed into a self-contained meeting centre with 8 suites. The meeting rooms benefit from natural daylight, free Wi-Fi and air conditioning. The Ballroom is the largest conference suite and can holding up to 650 delegates in theatre-style or 350 in cabaret-style. It can also be divided into two sections - making it ideal for events requiring breakout facilities.


Hospitality

Conference and event organisers choosing to hold a conference at the Best Western Stoke-on-Trent Moat House Hotel will benefit from having a dedicated manager and hotel team to ensure the day runs smoothly. There's also free on-site parking for up to 350 cars and free, unlimited high-speed Wi-Fi. Stay overnight and delegates will enjoy a reduced room rate plus full use of all hotel facilities. You can always rely on us to make your event memorable.

Available Room Set Ups

  • Banquet
  • Boardroom
  • Classroom
  • Theatre
  • U shape
Room Theatre Classroom U-Shape Boardroom Banquet
Maypole 250 160 100 125 150
Elizabethan 250 160 100 125 150
Bentley 100 50 40 30 60
Brindley 45 25 26 20 30
Earl of Granville 100 50 40 30 60
Wells 100 50 40 30 60
Prince of Wales 25 20 10 20 0
Adams 0 0 0 10 10
Executive Training 48 25 0 32 0
Stubbs 10 0 0 10 0
Ballroom 650 350 0 0 400

Reviews of Best Western Plus Stoke on Trent Moat House

Traveller Overview:
4.0 Rating: 1922 reviews
Excellent 39%
Very Good 31%
Average 16%
Poor 7%
Terrible 5%
Rating

DavidC7858, wrote review 21/01/2020

Comfortable but showing age

Family room was tired and stained carpets didn't make us want to stay in the room. Friends was staying in other family room and it was just as bad. Found an apple whole under double bed and children's... more

Owner Response
Clare f, General Manager at Best Western Plus Stoke-On-Trent Moat House, responded to this review
Hi DavidC7858 Thanks a million for your review I am sorry you didn’t have a great stay. The great news is we are having a full refurbishment and it starts on 17th Feb so please do come back and stay again. Best regards Clare
Rating

Mattheddde, wrote review 17/01/2020

Good night

Had a party here delayed christmas and got to say the room was set out nice but very small considering 80 to 100 guest and food was lovely no lableing thou put alot of people of and we had no draft be... more

Rating

tonykemp3, wrote review 17/01/2020

First Choice hotel

Get up to Stoke a few times a year and always use this hotel. You can get some great deals, it’s in a good central location. Usually quiet as hotels go so get a decent sleep. Nice breakfast & restaura... more

Rating

Charlie D, wrote review 13/01/2020

Old dirty grimy yellow bathroom and rude staff

Called at 11;30 to rush us out for 12 even though we paid for late check out. Maid tutting and rude wanting to clean room before checkout which again we paid more for. Lady ok front desk extremely rud... more

Owner Response
Clare f, General Manager at Best Western Plus Stoke-On-Trent Moat House, responded to this review
Ooh Charlie D This is awful I am sorry you had a poor stay with us and that we didn't resolve this before you left. I understand lady on desk offered a discount on the monies paid? Please be assured that we do care deeply that our guests have a fabulous sty with us. Hopefully you will afford us another chance Charlie D Clare
Rating

Mark J, wrote review 12/01/2020

Best hotel in the area

Always stay here when in the area. Great location, great service, comfortable beds, quiet rooms & the breakfast is top notch. Wifi in the rooms could do with an improvement but that's my only gripe. I... more