Fantastic hotel, nice area, lots to do!
02/07/2018 dayle777, worksop
We enjoyed a great weekend at this hotel, there was a prom night and a couple of weddings being held at the time of our stay neither of which affected our stay in terms of noise. The hotel is designe... more
We enjoyed a great weekend at this hotel, there was a prom night and a couple of weddings being held at the time of our stay neither of which affected our stay in terms of noise. The hotel is designed in such a great way that private functions are held in different parts of the hotel and noise levels are contained within so no issues there. For families the hotel is in a great position, within a 2 minute walk you have a bowling alley and cinema and also a little further along is a small marina with a few narrow boats.
If however you just want to stay in the hotel this is also fine as there is a cosy swimming pool and gym. The restaurant and bar area was very comfy and with a few tv’s dotted around we managed to catch a bit of football. My wife and daughter ate in the bar area that evening and the food I’m told was great (the onion rings to die for!) Pricing for food and drink was very reasonable and pretty much compares with other hotels/high street chain/bars. I opted to try and get some room service later that night but the call kept getting bounced back to reception so I went down and agreed with the very helpful lady at the bar that she would sort my pizza and I would come down and collect it. Not a problem as a lot of the wedding guests were now in the bar and she was visibly very busy on her own. And credit due to all the staff, we found everyone extremely friendly and polite during our stay.
I have seen some previous comments regarding the dated décor in some of the rooms and yes maybe some would consider the décor a little dated but it’s by no means offensive and everything is 100% functional in the rooms. With this being such a large hotel I imagine a room refurb of sorts is going to be extremely expensive and would inevitably incur a room rate price increase. I would be happy for them to keep things as they are and besides all the public areas are very modern/tastefully done. Oh and breakfast, also very nice. We went for breakfast to be delivered to the room both days and we did ‘tweak’ the options both days, the guys in the kitchen got it right each time. Produce was fantastic, no complaints there.
If you’re a rambler you are on the edge of the peaks, we visited Leek and then on to Tissington then Ashbourne. If you are into shopping you have lots of retail parks nearby or a big Intu a 20 minute walk up the hill. If you like antiques/pottery I believe Stoke is like the mecca so I would definitely recommend this hotel and we will be returning for sure, it ticks all the boxes. And a big thank you to Clare who sorted these dates out for me and my family! less
Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat House, responded to this review
Thanks a million for the 5 star review I'm so pleased you and the family had a fantastic stay with us. you are right there is loads to do in Stoke!
hopefully we will see you again soon