Best Western Plus Stoke on Trent Moat House

Etruria Hall, Festival Way, Stoke-on-Trent, Staffordshire, ST1 5BQ, England
based on 1900 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.
AA Silver CSR award from Green Tourism.

Best Western Plus Stoke on Trent Moat House

Close to everything and close to perfection.

Stay with us at the four-star Best Western Stoke-on-Trent Moat House Hotel, where you are assured of a comfortable visit and great service. The hotel has historic links to the city's heritage. Etruria Hall - now our dedicated 8-room meetings and even show more

Accessible rooms do not have wet rooms, but bathrooms do have grab rails
Parking complimentary: guests must enter vehicle registration into terminal at reception for duration of stay. Failure to do so may result in parking fine.
Please note there may be slight noise disturbance if a function is taking place in the hotel.
Please note Children are not allowed in the Suites or Executive rooms.
Bars, Golf Nearby, Gym, Indoor Pool, Restaurants, Sauna, Spa Pool/Jacuzzi, Twenty Four Hour Service, No Lift
There is free parking available onsite.
Pets not accepted
Free WIFI available throughout the hotel
Check-in & Check out15:00 | 11:00

Restaurants & Bars

The Best Western Stoke-on-Trent Moat House Hotel offers friendly and affordable venues for wining and dining.

  • The Restaurant
  • The Bar and Lounge

The Restaurant

Our restaurant has a friendly and relaxed atmosphere that make it a thoroughly pleasant place to dine in. You have a choice of evening dining options when staying with us. The restaurant offers a delicious a la carte menu that's full of British flavour as well as a fantastic Two Dine offer. On top of that, our bar and lounge serves a range of pub-style dishes. You'll feel right at home here.

Please note: the restaurant is closed on Sunday evenings, however bar meals are available.

Opening hours
Breakfast: 06:30 - 09:30
Dinner: 18:30 - 21:00
Weekend times may vary

The Bar and Lounge

The bar is open all day for food and drink. Our lunchtime menu offers a choice of light bites and classic favourites. The bar also serves coffees and a variety of teas throughout the day. Delicious cream teas are served daily, but please book 24 hours in advance to guarantee a table. The bar is also a great place for an aperitif in the evening. Relax and chat to other guests as you enjoy our hospitality.

Opening hours
08:00-23:00
Weekend times may vary

Weddings

The Best Western Stoke-on-Trent Moat House Hotel is one of Staffordshire's premier wedding venues.

  • Wedding Service & Reception Venue
  • Catering
  • Honeymoon Suite
  • Registrar

For any enquiries please call Stephanie Seymour on 01782 609988

Wedding service and reception venue

Set in photogenic grounds next to the imposing 18th century Etruria Hall, the hotel is the perfect Stoke-on Trent wedding venue and we can cater for parties of between 20 and 400. Whether booking a set package or something more bespoke, you are choosing four-star style at affordable prices. Our dedicated wedding planners will ensure your special day goes smoothly and that its everything you always dreamed it would be.

The Bentley suite - Located in Etruria Hall and overlooking the hotel gardens, this will accommodate up to 65 guests.

The Josiah Wedgwood suite (JW's) - This is a unique 'L' shaped suite with a bar and access to the roof terrace will suit up to 65 guests.

The Maypole suite - This forms half of the Ballroom and is perfect for up to 110 guests.

The Ballroom - The largest of the Hotel's function rooms, this can accommodate up to 400 guests.

Catering

We're very flexible here in Stoke-on-Trent, which means we can serve anything from hearty home cooked favourites to more specialist fine dining.

Accomodation

A complimentary executive double room is included in all of our wedding packages on a bed and breakfast basis. You can upgrade to one of our spacious suites for an affordable supplementary payment. We are happy to offer a reduced accommodation rate for any of your guests wishing to stay overnight at the hotel. An automatic allocation of rooms is held on your behalf, so that your guests can book their accommodation directly with us.

Registrar

Registry office:
Stoke on Trent County Council
Town Hall, PO Box 2452, Albion Street, Hanley, ST1
01782 235260

Golf

Guests at The Best Western Stoke-on-Trent Moat House Hotel can enjoy a superb golfing experience nearby.

Trentham Golf Club's Open Championship qualifying course is one of the finest in the region and offers fantastic facilities too.

Located three miles from the hotel, the 6600 yard, 18-hole course has a par of 72.

Trentham Gold Club

Guests at The Best Western Stoke-on-Trent Moat House Hotel can enjoy a superb golfing experience nearby.

Trentham Golf Club's Open Championship qualifying course is one of the finest in the region and offers fantastic facilities too.

Located three miles from the hotel, the 6600 yard, 18-hole course has a par of 72.

3 miles away in Trentham

Course information

  • Pro shop golf facilities
Course type

18

Location

Off Site

Holes

18

Par

72

Distance

6600 Yards

Handicap

No handicap required

Prices

9 holes Yes
18 holes £65.00
Trolley hire £3.00
Buggy hire £25.00
Tuition £30.00

Spa & Leisure facilities

We'll keep you in peak condition at the Best Western Stoke-on-Trent Moat House Hotel.

  • Spa Facilities
  • Treatments
  • Leisure Details

Spa Facilities

With a calming beauty room, a sunbed and a range of treatments to relax your mind, body and soul, we'll have you feeling fantastic in a matter of minutes. We also offer a range of luxurious beauty treatments to make your 'me time' more memorable. From head to toe, we'll take care of you in style. You'll leave feeling as great as you look.

  • No. of treatment rooms: 3
  • Minimum guests per booking: 12
  • opening times - call the hotel direct

Opening Times

Monday - Friday: 06:30 - 21:00
Saturday - Sunday: 08:00 - 20:00

Treatments

We offer a range of treatments to make your me time more memorable. From head to toe, we'll take care of you in style:

Health & Beauty
From £21.00 / Treatment
Massage
From £56.00 / Treatment
Mind & Body
From £4.00 / Treatment
Health & Beauty
From £21.00 / Treatment
Acrylic Nails
90 mins
From£32.00
Body Wrap
75 mins
From£67.00
Bronzing Treatment
15 mins
From£25.00
Manicure
60 mins
From£38.00
Waxing
20 mins
From£21.00
Massages
From £56.00 / Treatment
Swedish Massage
60 mins
From£56.00
Mind & Body
From £4.00 / Treatment
Fitness Classes
0 mins
From£4.00

Leisure Details

  • Gym
  • Swimming Pool
  • Spa
  • Sauna & steam room
  • Beauty rooms

Meetings & Events

Conveniently close to the M6 corridor, the Best Western Stoke-on-Trent Moat House Hotel is the leading conference hotel in Staffordshire, with a dedicated 8-room meeting and events centre.

...

For any enquiries please contact events on 0844 387 62 40

Conveniently close to the M6 corridor, the Best Western Stoke-on-Trent Moat House Hotel is the leading conference hotel in Staffordshire, with a dedicated 8-room meeting and events centre.

Venue

Etruria Hall is a listed building which has been tastefully transformed into a self-contained meeting centre with 8 suites. The meeting rooms benefit from natural daylight, free Wi-Fi and air conditioning. The Ballroom is the largest conference suite and can holding up to 650 delegates in theatre-style or 350 in cabaret-style. It can also be divided into two sections - making it ideal for events requiring breakout facilities.


Hospitality

Conference and event organisers choosing to hold a conference at the Best Western Stoke-on-Trent Moat House Hotel will benefit from having a dedicated manager and hotel team to ensure the day runs smoothly. There's also free on-site parking for up to 350 cars and free, unlimited high-speed Wi-Fi. Stay overnight and delegates will enjoy a reduced room rate plus full use of all hotel facilities. You can always rely on us to make your event memorable.

Available Room Set Ups

  • Banquet
  • Boardroom
  • Classroom
  • Theatre
  • U shape
Room Theatre Classroom U-Shape Boardroom Banquet
Maypole 250 160 100 125 150
Elizabethan 250 160 100 125 150
Bentley 100 50 40 30 60
Brindley 45 25 26 20 30
Earl of Granville 100 50 40 30 60
Wells 100 50 40 30 60
Prince of Wales 25 20 10 20 0
Adams 0 0 0 10 10
Executive Training 48 25 0 32 0
Stubbs 10 0 0 10 0
Ballroom 650 350 0 0 400

Reviews of Best Western Plus Stoke on Trent Moat House

Traveller Overview:
4.0 Rating: 1900 reviews
Excellent 39%
Very Good 31%
Average 16%
Poor 7%
Terrible 5%
Rating

lubylou_64088, wrote review 13/12/2019

Xmas party

I had been looking forward to this grease and dirty dancing theme party however I didn’t see any evidence of that The food was cold and to top it off I paid £5 to park when I read the notice board th... more

Rating

clairesimpson1964, wrote review 10/12/2019

Family room to stay over visiting family

Staying to go to a family wedding al enjoyed staying in youre family room for three adults 1 child most enjoyable my grandson love it the bedroom was spotlesly clean and the breakfast was a ful... more

Owner Response
Clare f, General Manager at Best Western Plus Stoke-On-Trent Moat House, responded to this review
Hi clairesimpson1964 Thanks a million for the 5 star review so pleased you enjoyed your stay Please do come back again soon Clare
Rating

gingerwizard2015, wrote review 09/12/2019

December stay

The hotel was good, have used facilities before, staff friendly and polite. However we were on Floor 1 and could hear the Christmas Disco below, until 1.00am in the morning. Finally when it finished, ... more

Owner Response
Clare f, General Manager at Best Western Plus Stoke-On-Trent Moat House, responded to this review
Hi Gingerwizard Many thanks for the review sorry your stay was affected by the Christmas Party goers. We did try to contact all bookings to warn them that we were holding Christmas Party nights I'm sorry if you didn't get that information. Please don't let it put you off staying with us again Merry Christmas Clare
Rating

F6530WJteresah, wrote review 07/12/2019

Very good value.

We had an executive room which was nice and also large . Room was clean. Breakfast was included in room rate otherwise would have been expensive. Staff were polite and generally friendly. The hotel is... more

Rating

564clairef, wrote review 07/12/2019

Christmas works do

This venue was booked for our works do. As the area we were going to eat at wasn’t ready it was suggested to get a drink from the bar, what a blinking nightmare that was! Four deep, not enough staff t... more

Owner Response
Clare f, General Manager at Best Western Plus Stoke-On-Trent Moat House, responded to this review
Hi 564clairef Many thanks for your review, I am sorry you didn't have a great time! We have as many team members behind the bar as is physically possible, one way around queuing at the bar is to preorder drinks and have them delivered to your table. The bag searches are to stop guests bringing in their own booze. Hopefully we will see you again soon Merry Christmas Clare