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Best Western Plus Stoke on Trent Moat House

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Close to everything and close to perfection.

Stay with us at the four-star Best Western Stoke-on-Trent Moat House Hotel, where you are assured of a comfortable visit and great service. Stoke-on-Trent is European City of Sport in 2016 and also a year in which we celebrate our 25th birthday. The hotel has historic links to the city's heritage. Etruria Hall - now our dedicated 8-room meetings and events centre and a popular Staffordshire wedding venue - was built in 1769 as the home of Josiah Wedgwood, the 'Father of English Potters'.

This fabulous Stoke-on-Trent hotel is a great place to stay for families and couples alike. Just a short walk from the hotel, youll find Stoke Ski Centre, Waterworld indoor aqua park and a ten-pin Bowling Alley. The city's business district is close to the hotel, whilst Hanley's shops, theatres, museums and cinemas are on our doorstep.

A little further afield, you can relax in award-winning gardens including Trentham Gardens, Biddulph Grange and The Dorothy Clive Garden. And this Stoke-on-Trent hotel is also nicely located for a day out at the Alton Towers theme park.

Our on-site leisure facilities include an indoor heated pool, sauna, spa pool and air conditioned gym. The smart surroundings, great location and free Wi-Fi also make the hotel convenient for business meetings.

The Best Western Stoke-on-Trent Moat House Hotel is close to the M6 motorway for easy access to the North West and the Midlands. That's why it makes the perfect base as a place to stay in Stoke-on-Trent.

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Location

Etruria Hall
Festival Way

Stoke-on-Trent
Staffordshire
ST1 5BQ
England
To make a reservation please call 0800 393130 (Freephone). For all other enquiries please call 01782 609988
AASilver CSR award from Green Tourism.

Summary

Accessible rooms do not have wet rooms, but bathrooms do have grab rails Parking complimentary: guests must enter vehicle registration into terminal at reception for duration of stay. Failure to do so may result in parking fine. Please note there may be slight noise disturbance if a function is taking place in the hotel. December only - Christmas Party Nights on Thursdays, Fridays and Saturdays with music until approximately midnight. Also, Fridays and Saturdays there will be a disco in the Restaurant so all meals will be served in the adjacent bar area.
Bars, Free WIFI, Golf Nearby, Gym, Indoor Pool, Restaurants, Sauna, Twenty Four Hour Service, Lift to some floors, Spa Pool/Jacuzzi
Free internet available throughout the hotel
There is free parking available onsite.
Pets: No Pets accepted Guide and hearing dogs only
Check-in & Check-out
15:00 | 11:00

Facilities

Dining and Bars

The Best Western Stoke-on-Trent Moat House Hotel offers friendly and affordable venues for wining and dining.

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The Restaurant

Our restaurant has a friendly and relaxed atmosphere that make it a thoroughly pleasant place to dine in. You have a choice of evening dining options when staying with us. The restaurant offers a delicious a la carte menu that's full of British flavour as well as a fantastic Two Dine offer. On top of that, our bar and lounge serves a range of pub-style dishes. You'll feel right at home here.

Please note: the restaurant is closed on Sunday evenings, however bar meals are available.

Opening hours

Breakfast: 06:30 - 09:30
Dinner: 18:30 - 21:00
Weekend times may vary
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The Bar and Lounge

The bar is open all day for food and drink. Our lunchtime menu offers a choice of light bites and classic favourites. The bar also serves coffees and a variety of teas throughout the day. Delicious cream teas are served daily, but please book 24 hours in advance to guarantee a table. The bar is also a great place for an aperitif in the evening. Relax and chat to other guests as you enjoy our hospitality.

Opening hours

08:00-23:00
Weekend times may vary

Golf

Trentham Gold Club

Guests at The Best Western Stoke-on-Trent Moat House Hotel can enjoy a superb golfing experience nearby.

Trentham Golf Club's Open Championship qualifying course is one of the finest in the region and offers fantastic facilities too.

Located three miles from the hotel, the 6600 yard, 18-hole course has a par of 72.

Course information

Course Type: 18
Location: Off Site
Holes: 18
Par: 72
Distance: 6600 Yards
No handicap required

Location

3 miles away in Trentham

Facilities

Pro shop golf facilities

Prices

9 holes Yes
18 holes £65.00
Trolley hire £3.00
Buggy hire £25.00
Tuition £30.00

Spa & Leisure

We'll keep you in peak condition at the Best Western Stoke-on-Trent Moat House Hotel.

stoke-on-trent-moat-house-leisure-02-83862

Spa Facilities

With a calming beauty room, a sunbed and a range of treatments to relax your mind, body and soul, we'll have you feeling fantastic in a matter of minutes. We also offer a range of luxurious beauty treatments to make your 'me time' more memorable. From head to toe, we'll take care of you in style. You'll leave feeling as great as you look.

No. of treatment rooms: 3
Minimum guests (per booking): 12
Maximum guests (per booking): 0

opening times - call the hotel direct

Opening times

Monday: 06:30- 21:00
Tuesday: 06:30- 21:00
Wednesday: 06:30- 21:00
Thursday: 06:30- 21:00
Friday: 06:30- 21:00
Saturday: 08:00- 20:00
Sunday: 08:00- 20:00

Leisure Facilities

  • Gym

  • Swimming Pool

  • Spa

  • Sauna & steam room

  • Beauty rooms

Treatments

We offer a range of treatments to make your me time more memorable. From head to toe, we'll take care of you in style:

Type Treatment Time (mins) price (from)
Health & Beauty Acrylic Nails 90 £32.00
Body Wrap 75 £67.00
Bronzing Treatment 15 £25.00
Manicure 60 £38.00
Waxing 20 £21.00
Massage Swedish Massage 60 £56.00
Mind & Body Fitness Classes 0 £4.00

Weddings

The Best Western Stoke-on-Trent Moat House Hotel is one of Staffordshire's premier wedding venues.

Wedding service and reception venue

Set in photogenic grounds next to the imposing 18th century Etruria Hall, the hotel is the perfect Stoke-on Trent wedding venue and we can cater for parties of between 20 and 400. Whether booking a set package or something more bespoke, you are choosing four-star style at affordable prices. Our dedicated wedding planners will ensure your special day goes smoothly and that its everything you always dreamed it would be.

The Bentley suite - Located in Etruria Hall and overlooking the hotel gardens, this will accommodate up to 65 guests.

The Josiah Wedgwood suite (JW's) - This is a unique 'L' shaped suite with a bar and access to the roof terrace will suit up to 65 guests.

The Maypole suite - This forms half of the Ballroom and is perfect for up to 110 guests.

The Ballroom - The largest of the Hotel's function rooms, this can accommodate up to 400 guests.

Catering

We're very flexible here in Stoke-on-Trent, which means we can serve anything from hearty home cooked favourites to more specialist fine dining.

Accomodation

A complimentary executive double room is included in all of our wedding packages on a bed and breakfast basis. You can upgrade to one of our spacious suites for an affordable supplementary payment. We are happy to offer a reduced accommodation rate for any of your guests wishing to stay overnight at the hotel. An automatic allocation of rooms is held on your behalf, so that your guests can book their accommodation directly with us.

Registrar

Registry office:
Stoke on Trent County Council
Town Hall, PO Box 2452, Albion Street, Hanley, ST1
01782 235260




Set in its own landscaped gardens and adjoined to Etruria Hall, a grade II listed 18th century building that retains its orig

For any enquiries please call Stephanie Seymour on 01782 609988

Location and Attractions

Getting there.

Sat nav users: type ST1 5BQ

Send to Tom Tom

Nearest motorway: M6, J15 or 16, 8.00 miles
Nearest train station: Stoke on Trent, 2.00 miles
Nearest airport: Manchester, 37.00 miles
Free parking on site (350 spaces)
On site disabled parking (6 spaces)

Address
Etruria Hall
Festival Way
Stoke-on-Trent
Staffordshire
ST1 5BQ
England


What's nearby?

Sports

  • Britannia Stadium (3 miles)

  • Northwood Stadium (4 miles)

  • Fenton Manor (3 miles)

Cities & Attractions

  • Trentham Gardens (3 miles)

  • Alton Towers (16 miles)

  • World of Wedgwood (9 miles)

  • Peak District (20 miles)

  • Gladstone Pottery Museum (7 miles)

Shopping

  • Hanley Town centre (2 miles)

Meetings, Conferences and Events

stoke-on-trent-moat-house-meeting-space-30-83862

Conveniently close to the M6 corridor, the Best Western Stoke-on-Trent Moat House Hotel is the leading conference hotel in Staffordshire, with a dedicated 8-room meeting and events centre.

Venue

Etruria Hall is a listed building which has been tastefully transformed into a self-contained meeting centre with 8 suites. The meeting rooms benefit from natural daylight, free Wi-Fi and air conditioning. The Ballroom is the largest conference suite and can holding up to 650 delegates in theatre-style or 350 in cabaret-style. It can also be divided into two sections - making it ideal for events requiring breakout facilities.


Hospitality

Conference and event organisers choosing to hold a conference at the Best Western Stoke-on-Trent Moat House Hotel will benefit from having a dedicated manager and hotel team to ensure the day runs smoothly. There's also free on-site parking for up to 350 cars and free, unlimited high-speed Wi-Fi. Stay overnight and delegates will enjoy a reduced room rate plus full use of all hotel facilities. You can always rely on us to make your event memorable.

Available room set ups

Banquet
Boardroom
Classroom
Theatre
U shape




Room Theatre Classroom U-Shape Boardroom Banquet
Maypole 250 160 100 125 150
Elizabethan 250 160 100 125 150
Bentley 100 50 40 30 60
Brindley 45 25 26 20 30
Earl of Granville 100 50 40 30 60
Wells 100 50 40 30 60
Prince of Wales 25 20 10 20 0
Adams 0 0 0 10 10
Executive Training 48 25 0 32 0
Stubbs 10 0 0 10 0
Ballroom 650 350 0 0 400
Have an enquiry?
Contact events on 0844 387 62 40

Reviews

TripAdvisor Traveller Rating: Rating: Based on 1785 traveller reviews
Rating: 5 711
Rating: 4 576
Rating: 3 284
Rating: 2 124
Rating: 1 90
Rating

enjoyable stay

21/05/2019 lcmadrid, Ashford, United Kingdom

The hotel was very nice! The pool was very warm and the facilities were clean as well as friendly and helpful staff. Breakfast had a variety of selection and as we were attending a gymnastics compet... more

Owner Response
Clare f, General Manager at Best Western Plus Stoke-On-Trent Moat House, responded to this review
Hi lcmadrid thanks a million for the 5 star review its great receiving such positive feedback, I'm so pleased you all enjoyed you your stay with us. More tea and coffee is available next time you are with us please just ask at reception thanks again Clare
Rating

Friendly Staff make this a must

16/05/2019 T9010MBandrewl, Crookham Village, United Kingdom

Staff are amazing at this hotel. What ever are you visit, you will feel valued and special. The gym has excellent up to date equipment, easy to use. Food is varied and great gluten free options. If yo... more

Owner Response
Clare f, General Manager at Best Western Plus Stoke-On-Trent Moat House, responded to this review
Hi Thanks a million for the 5 star review its fab having such excellent feedback. Please do come back soon Clare
Rating

Pretty disappointing

13/05/2019 Mobile718825,

Booked this hotel as a stay over for Alton Towers, at a good price for the basic room. We were then encouraged to upgrade to the ‘Crown executive room’ which sounded very good, I kept this from my par... more

Owner Response
Clare f, General Manager at Best Western Plus Stoke-On-Trent Moat House, responded to this review
oh dear I am sorry you didn't have a great stay with us it really wasn't our intention... If you are ever in the area again please do get in touch with me directly and Ill sort a room out for you. Clare
Rating

Great location - shame about the noise

13/05/2019 kmcd1991, Edinburgh, United Kingdom

My partner and I spent one night at the hotel as we were visiting the close-by Alton Towers theme park. We arrived on the Friday evening after a 6hr drive, upon check in we were told that the hotel wa... more

Owner Response
Clare f, General Manager at Best Western Plus Stoke-On-Trent Moat House, responded to this review
Oh dear Many thanks for you r review I am sorry you didn't have a great time with us. We are a very busy hotel and there are weekends when events will be on, we do try to limit the noise but as you experienced this isn't always possible. It would be great if you could give us another chance, if you are ever in the area again please get in touch Best Clare
Rating

Ladies night

11/05/2019 leasam876,

We had an excellent stay, the staff were amazing our rooms were quiet and comfortable, the C&E staff helped to make our friends 40th birthday very special even though they were busy, Jade was amazing ... more

Owner Response
Clare f, General Manager at Best Western Plus Stoke-On-Trent Moat House, responded to this review
Hi leasam876 Thanks a million for your 5 star review, I'm so pleased you had a great stay and a great time at our Ladies Night. Ill pass on your comments to Jade and the team Hopefully we'll see you again soon Clare