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BEST WESTERN PLUS Stoke-on-Trent Moat House Hotel.

Stay with us in Staffordshire the BEST WESTERN PLUS Stoke-on-Trent Moat House Hotel offers comfort and convenience, just 5 miles off the M6 Motorway and within 10 minutes of Stoke's town centre. Ideally placed for a family break, the hotel is close to Alton towers, while Waterworld is within walking distance. Bowling and the cinema can be enjoyed nearby too! As for more relaxing, grown up places of interest, Trentham gardens and a scenic canal can be reached in a matter of minutes! Our onsite leisure club means you can relax without leaving the hotel.

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Etruria Hall
Festival Way


The restaurant is closed on Sunday evenings, bar meals are available. 2015 dinner inclusive rates offer a £23 à la carte allowance Accessible rooms do not have wet rooms, but bathrooms do have grab rails
Bars, Free WIFI, Golf Nearby, Gym, Indoor Pool, Restaurants, Sauna, Twenty Four Hour Service, Lift to some floors, Spa Pool/Jacuzzi
Free internet available throughout the hotel
There is free parking available onsite.
Pets: No Pets accepted Guide and hearing dogs only
Check-in & Check-out
15:00 | 11:00
  • Low rate guarantee
  • Free WIFI
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Rooms & Rates


Dining and Bars


The Restaurant

Our restaurant has a friendly and relaxed atmosphere. It has a wonderful la carte menu thats full of British flavour.

Please note:The restaurant is closed on Sunday evenings, bar meals are available.

Opening hours

Breakfast: 07:00 - 10:30
Dinner: 18:30 - 21:30
Weekend times may vary

The Bar and Lounge

Adjacent to our restaurant, and open to the public, our bar serves classic pub food. Perfect for those lunchtime or evening catch-ups with friends!

Opening hours

Weekend times may vary


Trentham Gold Club

Course information

Course Type: 18
Location: Off Site
Holes: 18
Par: 72
Distance: 6600 Yards
No handicap required


3 miles away in Trentham


Driving range
Practice ground golf facilities
Putting green golf facilites
Pro shop golf facilities


9 holes Yes
Trolley hire Yes
Club hire Yes
Buggy hire Yes
Tuition Yes
Driving Range Yes

Spa & Leisure

With a calming beauty room, a sunbed and a range of treatments to relax your mind, body and soul, we'll have you feeling fantastic in a matter of minutes.


Spa Facilities

With a calming beauty room, a sunbed and a range of treatments to relax your mind, body and soul, we'll have you feeling fantastic in a matter of minutes.

No. of treatment rooms: 3
Minimum guests (per booking): 12
Maximum guests (per booking): 0

opening times - call the hotel direct

Opening times

Monday: 10:00- 21:00
Tuesday: 10:00- 17:00
Wednesday: 10:00- 21:00
Thursday: 10:00- 21:00
Friday: 10:00- 20:00
Saturday: 10:00- 20:00
Sunday: 10:00- 20:00

Leisure Facilities

  • Gym

  • Swimming Pool

  • Spa

  • Sauna & steam room

  • Beauty rooms

Gym and Swimming Pool Leisure Facilities

We're fortunate to have an experienced and friendly team to help motivate you here at the Best Western Stoke-on-Trent Moat House Hotel. They'll make sure you get the most out of our cardio weights, fitness classes and swimming pool, as well as getting the best out of yourself!



We offer a range of treatments to make your me time more memorable. From head to toe, we'll take care of you in style:

Type Treatment Time (mins) price (from)
Health & Beauty Acrylic Nails 90 £32.00
Body Wrap 75 £30.00
Bronzing Treatment 15 £20.00
Facial 60 £40.00
Manicure 45 £28.00
Mens Treatments 60 £40.00
Pedicure 45 £22.00
Waxing 60 £28.00
Massage 1 Hour Full Massage 60 £40.00
30 minute Full Massage 30 £25.00
Back, Neck Shoulder Massage 30 £25.00
Head Massage 30 £25.00
Sports Massage 30 £28.00
Swedish Massage 60 £40.00
Mind & Body Fitness Classes 0 £4.00
Reflexology 60 £40.00


However big you want your big day to be, we'll cater for your every need. From guest lists of 30 to celebrations of 400 people, we'll make sure each and every one of your friends and family enjoys a wonderful day.


Wedding service and reception venue

Let us entertain you! From discos to live bands, there's plenty of room for a big show at the BEST WESTERN PLUS Stoke-on-Trent Moat House Hotel.


We're very flexible here in Stoke-on-Trent, which means we can serve anything from hearty home cooked favourites to more specialist fine dining.


Registry office:
Stoke on Trent County Council
Town Hall, PO Box 2452, Albion Street, Hanley, ST1
01782 235260

Set in its own landscaped gardens and adjoined to Etruria Hall, a
grade II listed building that retains its original charact

For any enquiries please call Stephanie Seymore on 01782 609988

Location and Attractions

Getting there.

Sat nav users: type ST1 5BQ

Send to Tom Tom

Nearest motorway: M6, J15 or 16, 8.00 miles
Nearest train station: Stoke on Trent, 2.00 miles
Nearest airport: Manchester, 37.00 miles
Free parking on site (350 spaces)
On site disabled parking (6 spaces)

Etruria Hall
Festival Way

What's nearby?


  • Britannia Stadium (3 miles)

  • Northwood Stadium (4 miles)

  • Fenton Manor (3 miles)

Cities & Attractions

  • Trentham Gardens (3 miles)

  • Alton Towers (16 miles)

  • Wedgwood Visitors Centre (5 miles)

  • Peak District (20 miles)

  • Foxfield Steam Rail (7 miles)


  • Hanley Town centre (2 miles)

Meetings, Conferences and Events


Our hotel is the leading conference hotel in the city. The historic Etruria Hall is a Grade II listed building which has been tastefully transformed into a self-contained meeting centre, housing 8 suites that cater for all kinds of occasions!

Available room set ups

U shape

Room Theatre Classroom U-Shape Boardroom Banquet
Maypole 250 160 100 125 150
Elizabethan 250 160 100 125 150
Bentley 100 50 40 30 60
Brindley 45 25 26 20 30
Earl of Granville 100 50 40 30 60
Wells 100 50 40 30 60
Prince of Wales 25 20 10 20 0
Adams 0 0 0 10 10
Executive Training 48 25 0 32 0
Stubbs 10 0 0 10 0
Ballroom 650 350 0 0 400
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 967 traveller reviews
Rating: 5 424
Rating: 4 326
Rating: 3 136
Rating: 2 48
Rating: 1 35

Got me a parking fine, and will not call me back

09/10/2015 craig c, Nantwich, United Kingdom

For a number of years Best Western has hosted the Butter John Bee Auction. They have a large number of people attending and have had an arrangement to use the neighbouring water world parking. I atte... more


Very happy to stay

08/10/2015 YorksWalk, Scarborough, United Kingdom

I wanted to choose a hotel nearby my recent trip to WaterWorld in Stoke and noticed this hotel was close. It wasn't until I checked on Google Street View and more importantly that when I visited in p... more


Disaster averted ... thanks to wonderful staff.

06/10/2015 Mary A, Livingston, United Kingdom

Stayed at the hotel for a business trip attending a study block near by. On the first night I had what can only be described as a 'luggage disaster'. The staff could not have been more supportive givi... more


One night stay

06/10/2015 TDeQuincey, London, United Kingdom

A conference in Stoke meant a one night stay. Clean comfortable room with a good bathroom. Good sized car park so no real problem with parking. Breakfast was very good and staff helpful. Staff at the ... more



05/10/2015 Hzek,

Clean and spacious room, cheap upgrade to executive for £15 a night. Delicious buffet breakfast. Can't comment on dinner. Staff at the hotel couldn't do enough for us, however we were on level 4 which... more