I usually write what I like and do not like about a hotel, and while it is true the folks are friendly and the location is nice, requiring someone to sleep on that bed is unconscionable. For the 500+ beds I have slept in my travels across the world, this is the most uncomfortable. How it can feel like rock (such that I lose circulation on whatever side is resting), yet it digs into my ribs, seems like a technology, developed with great expertise for the purpose of inflicting pain.
There is no insulation in the walls, or perhaps a megaphone installed in the walls, such that you can hear everything in the adjacent room, particularly water and squeaky, or screaming, pipes.
But it will be the bed that I remember. Yes it is a large hotel with amenities, great location, friendly staff, great wifi, and outside the room a pleasant experience, but I cannot give it anything higher than one star because of that merciless bed that no one deserves. It was so terrible, even though I am an anonymous guest, it was hard not to take it personally. less