30/11/2018 cjfog92, Ellington, Connecticut
The internet here is horrible, it’s like slow dial up. You get kicked off a lot. Breakfast ok but no meat. They do offer almond milk. Bathroom is so dark it’s like showering in a cave. Tiles in bathro... more
The internet here is horrible, it’s like slow dial up. You get kicked off a lot. Breakfast ok but no meat. They do offer almond milk. Bathroom is so dark it’s like showering in a cave. Tiles in bathroom floor all loose and bathtub squeaks like it’s ready to fall to lower level when you are in it. Hair was hanging off a bunch of chairs in the breakfast area and under the tables the first day we were there, it made me gag. Staff is nice and beds were nice and comfy. This is the 4th BW we stayed in over our vacation and I was not impressed. less
MayaF376, General Manager at Best Western Plus St. Rose Pkwy/Las Vegas South Hotel, responded to this review
First let me apologize for your disappointing experience at our property. I did follow up with my WIFI provider to confirm all ports were in fact working properly, and did a speed test. I's sorry that you had been experiencing the uncleanliness in the breakfast area, I am shocked that my staff allowed to it to get that way. I have currently checked all the chairs, and under the table tops and there are currently no hairs hanging from them. Thank you for bringing this to my attention. Hopefully in the near future you will give us another opportunity to WOW you. Happy Holidays!