Best Western Plus Silver Saddle Inn

1260 Big Thompson Avenue, Estes Park, Colorado, 80517-8929, United States
based on 953 reviews Trip Advisor Logo
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Best Western Plus Silver Saddle Inn

Welcome to the Best Western Plus Silver Saddle Inn!

Estes Park, Colorado is surrounded by natural beauty, and many guests at our Estes Park hotel stay with us because of the plentiful adventure that awaits.

Whether youre here to vis
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Pets not accepted
Check-in & Check out16:00:00 | 10:00:00

Reviews of Best Western Plus Silver Saddle Inn

Traveller Overview:
4.0 Rating: 953 reviews
Excellent 52%
Very Good 28%
Average 8%
Poor 4%
Terrible 6%
Rating

Kane W, wrote review 28/07/2020

Beautiful Place!

The facilities were excellent! Very nice room amenities with good air conditioner. I enjoyed the daily happy hour with complementary foods. We enjoyed it almost daily. The staff was excellent in all s... more

Rating

jmobe20, wrote review 27/07/2020

Terrible - please go anywhere else!

I can see they are somehow moving the positive reviews to the top of the Tripadvisor feed but please take time to review the 1-star comments as they are the most recent. When I booked our five-night ... more

Owner Response
Best Western Silver Saddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
I am sorry that you were not happy. If you had given us the opportunity to serve you we would have delivered first class hospitality. Your room was not affected by the improvements being done on the property. YES, some of our amenities are being affected by COVID-19 precautions, however; a grab and go breakfast is being offered. Housekeeping service on stay overs will be performed upon request. We hope that you will give us another chance to be of service in the future. Cory Blackman General Manager cory@estesresort.com 970-586-4476
Rating

tervaw, wrote review 23/07/2020

24 hour customer care? Not even close!

THE OFFICE IS ONLY OPEN 7:30AM-6:30PM! Gen Mgr. Cory Blackman, was curt at best, as if we were interrupting him. Then,no shampoo.Frustrating,but not a big deal.There were hairs in the shower.Go to th... more

Rating

Macohen, wrote review 22/07/2020

Under Construction!

Beware that the construction project is far more extensive than the website lets on. Everything except for the room and the lobby is under heavy construction. I definitely would have stayed elsewhere ... more

Rating

PhiSigValdez, wrote review 17/07/2020

Under construction

Had to fight to cancel reservation upon arrival by filing complaint with Best Western corporate. Manager was defensive about construction and said they are not required to list construction on website... more

Owner Response
Best Western Silver Saddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
I am sorry that you chose not to stay with us. If you had stayed, I assure you that your room would not have been affected by the improvements being done at our hotel. We hope that you will give us an opportunity to serve you at some point in the future. Cory Blackman General Manager 970-586-4476 cory@estesresort.com