Best Western Plus Sherwood Park Inn & Suites

300 Lakeland Drive, Sherwood Park, Alberta, T8H 0N6, Canada
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Best Western Plus Sherwood Park Inn & Suites

Are you headed to Upgrader Alley in Strathcona County? Youre going to want a hotel in Sherwood Park, AB that puts you close to your destination and gives you what you need to make the most of it. Thats why youll be glad you stayed at the Best Western show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
300 Lakeland Drive, Sherwood Park, Alberta, T8H 0N6, Canada

Reviews of Best Western Plus Sherwood Park Inn & Suites

Traveller Overview:
4.5 Rating: 465 reviews
Excellent 76%
Very Good 18%
Average 3%
Poor 0%
Terrible 0%
Rating

karin n, wrote review 05/04/2021

Nice stay at the Sherwood Park Best Western

We had an enjoyable 1 night stay at this hotel with our Granddaughter. The room was adequate for our 1 night stay as an Easter treat to take our Granddaughter swimming. It was very nice to have the p... more

Owner Response
Rene Trinidad, General Manager at Best Western Plus Sherwood Park Inn & Suites, responded to this review
Hello ottokarin: Thank you for the trip advisor review. With the swimming pool being so busy on weekends, I'm glad you and your granddaughter were able to use it privately. And since we opened our hot breakfast, a lot of families enjoy our selection. It's always great to know that your stay went very well considering all the restrictions in place. We look forward to seeing you again and stay safe. With Care,
Rating

dalewebb555, wrote review 13/03/2021

The quality of service was less than expected from a Best Western Plus

Check out was confusing. I normally receive my bill by email prior to checkout. This didn’t happen and the response I received on checkout was confusing. They didn’t really explain why. I still haven’... more

Owner Response
Rene Trinidad, General Manager at Best Western Plus Sherwood Park Inn & Suites, responded to this review
Hi dalewebb555: Thank you for your trip advisor feedback. We are using the TravelClick digital platform that sends all the hotel reservations, cancellations and check-outs. After going through the e-files, your room receipt has been sent and delivered to your email address at 8:50am on March 12, the day of your departure. It could have gone to your spam folder which is not unusual as some email addresses have spam filters. We have checked all the dates of our jams, cheese & peanut butter spreads, and none of them are expired. I have even verified these with our food distributor's Quality Assurance Department since the best before dates are printed on the packaging boxes. Rest assured that all the items we serve for breakfast our fresh and we strictly follow the recommended best before dates. Our hot breakfast is our top attraction, and I appreciate you bringing this to our attention. This is quite surprising as we never had any similar issues to what you experienced. If there is anything else that I can further assist you, please let me know. We thank you again for staying with us. Respectfully yours,
Rating

debgresswarner, wrote review 06/03/2021

Great place to stay

Always clean. Staff have always been very friendly and helpful. Easy check in and check out. Breakfast was great - good variety and available for four hours. Good location. Close to a variety of st... more

Owner Response
Rene Trinidad, General Manager at Best Western Plus Sherwood Park Inn & Suites, responded to this review
Hi debgresswarner: Thank you so much for a wonderful review. And with the current conditions and restrictions in place, we are doing our best to ensure that the safety and comfort of our guests remain a top priority. We appreciate you taking note of that, from breakfast to cleanliness of the room and staff service. We hope to see you again and stay safe always. With Care,
Rating

Norcree, wrote review 04/01/2021

Relaxer

Hotel was.clean and fresh...rooms were clean, comfortable...had a great sleep... Despite covid changing how breakfast is usually served.. the choices were still.there, breakfast was great...the only d... more

Owner Response
Rene Trinidad, General Manager at Best Western Plus Sherwood Park Inn & Suites, responded to this review
Hi Norcree: It's great to read trip advisor reviews like yours specially in these very difficult times. We like to hear from you on what and how we are doing to bring more traveler confidence, reassuring that your safety and security are top priority. I'm glad that you enjoyed our grab n' go breakfast , and with Best Western's We Care Clean program, our guest rooms and hotel facilities are thoroughly cleaned and sanitized. We all hope that the restrictions would end soon so that we can open the breakfast room , pool and fitness room. Thank you once again for a fantastic review and all the best for the new year. With Care,
Rating

drafeiro, wrote review 06/08/2020

Family Visit

The staff were very helpful with anything that was needed and the hotel and room was very clean. The breakfast bar was well stocked with food that you could grab and go or sit if you wanted during the... more

Owner Response
Rene Trinidad, General Manager at Best Western Plus Sherwood Park Inn & Suites, responded to this review
Hello drafeiro: Thank you so much for a wonderful feedback. With new guidelines, and revisions because of the current situation, I sincerely appreciate your understanding. I'm also glad that you enjoyed our modified grab n' go breakfast. The hotel has implemented Best Western's We Care Clean Program, additional cleaning protocols and contactless transactions are in place. We certainly look forward to your stay again. Be safe always. With Care,