Best Western Plus Sebastian Hotel & Suites

1655 US Highway 1, Sebastian, Florida, 32958-3874, United States
based on 375 reviews Trip Advisor Logo
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Best Western Plus Sebastian Hotel & Suites

Welcome to sunny Sebastian, Florida!

The Best Western Plus Sebastian Hotel & Suites is situated midway between the Melbourne and Vero Beach areas along the east coast of Florida. This Sebastian Hotel is just a short walk away from downtown S
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1655 US Highway 1, Sebastian, Florida, 32958-3874, United States

Reviews of Best Western Plus Sebastian Hotel & Suites

Traveller Overview:
4.0 Rating: 375 reviews
Excellent 47%
Very Good 26%
Average 10%
Poor 9%
Terrible 6%
Rating

cindi2021, wrote review 21/07/2021

Best Western Plus should have been Best Western MINUS!

My room had WET carpet, there was a DISTINCT ODOR in the room - not mold, nor pets - but something like the cleaners had tried to "mask", and "over shampooed" the carpets. The hot water did not work ... more

Owner Response
Richie Rego, General Manager at Best Western Plus Sebastian Hotel & Suites, responded to this review
Dear Cindi, Thank you for your review. On behalf of my team I would like to apologize for the inconveniences from that day. It was a unfortunate situation where we were able to act fast and fix the problem. I apologize for the location of your room, We have been fully booked for some time now and we try our best to accommodate our guests. We will be reaching out to you soon. Thank you, Richie Rego General Manager
Rating

robertbE5624VV, wrote review 08/06/2021

Nice People

Nice People is the key.... you had them. Room was clean - a bit small but fine for a night stay. Did not have any issues with called in reservation - they tried to hook me up with a discount but I ha... more

Owner Response
Richie Rego, General Manager at Best Western Plus Sebastian Hotel & Suites, responded to this review
Dear Robert, Thank you for the great review and kind words of our team. We hope to see you again soon! Until Next Time, Richie Rego General Manager
Rating

ssharp9475, wrote review 07/06/2021

Awesome hotel

Very clean and reasonably priced. Stayed here numerous times close to fun activities and the water. Captain Hirams is just walking distance with live music at night. Plus 2 restaurants to choose fancy... more

Owner Response
Richie Rego, General Manager at Best Western Plus Sebastian Hotel & Suites, responded to this review
Thank you for the great review! We are so pleased to hear how great your stay was. We look forward to seeing you again soon. Until Next Time, Richie Rego General Manager
Rating

pdscat, wrote review 25/05/2021

Caution with card!

Upon check-in on 5/5/21 at 8pm was asked to slide credit card 3 times in 2 different machines as clerk said card wasn't going through. On the same date, our card was used to purchase $300.82 of mercha... more

Owner Response
Richie Rego, General Manager at Best Western Plus Sebastian Hotel & Suites, responded to this review
Good Morning, I want to apologize for this inconvenience, I was unaware of the situation until I received a call form the police. As I told the police It's not uncommon to have a problem where the chip reader won't read, which is the reason we have multiple readers. Also, Once the card is approved it automatically tokenizes the card so it can only be used and charged for the hotel room. I'm sorry I didn't receive your voicemail, however I will reach out to you and if there is anything I can do to help, I sure will. Thank you, Richie Rego General Manager
Rating

ediegretchen, wrote review 25/05/2021

Great place to stay.

One night stay here in Room 308...so nice. Valerie at front desk provided really excellent customer service and was friendly, professional, and very informative. King room was very nice with recent up... more

Owner Response
Richie Rego, General Manager at Best Western Plus Sebastian Hotel & Suites, responded to this review
Thank you so much for your wonderful review. Our entire team appreciates all the kind words from our guests. Thank you for your stay and we hope to see you again soon! Until Next Time, Richie Rego General Manager