Best Western Plus Savannah Airport Inn & Suites

Let me talk about the pluses and then the pitfalls. The room was comfortably spacious for our family (two kids 10-12y and the parents) with clean furniture, bathroom and walls. The lobby and the breakfast area were extra clean, beautifully decorated and have plenty of couches. Basically the cleanliness and indoor setup are so great from the lobby, the hallways and the room. The comfortable space size was another important factor, too. The third great aspect that made us feel comfortable was the few visitors. We came immediately after the Thanksgiving day and I cannot speak of other seasons. It was quiet and the breakfast area wasn't crowded at all (I woke up for breakfast around 7 AM). We didn't use the pool or the exercise room in fear of Covid so I can't evaluate them. We didn't ask for room service either because we only stayed for two nights. Let me talk about the pitfalls. They were few and not annoying at all. I expect every hotel to have some. The location isn't close to most of the attractions. You need to drive 15 minutes east to downtown. The beds' size was queen. I prefer double so we may sleep comfortably (a couple in one bed) but they don't seem to have rooms with double beds. One of the receptionists, not all of them, didn't stay at the office regularly and we had to wait for a long time to find her. When we arrived, the AC had a problem (which is why the receptionist not being around was somewhat annoying) but it has been fixed as soon as we reported it. The fridge door didn't close so we reported it the next day and they replaced it. Finally, I didn't see any vending machines. There was a small pantry next to the reception, instead, and they only accepted cash payments. I will say the hotel overall was awesome for the price we paid. I will be thrilled to get a similar one just by the river. less

We spent the night here. The bathroom fixtures for the shower and toilet paper are loose. Wall in bathroom was dirty. A piece of metal was used to lock the window which isn't part of the window. Couldn't keep the curtains open since it was awful to look at. The air vent in bathroom hasn't been cleaned if at all. The breakfast was decent except at check in was told the staff would serve the breakfast but the morning of the staff there said we can do it. Due to covid I'd think the staff would do it but they didn't bother to help. And isn't it Best Western policy to have breakfast served to guests? The lobby area was nice. For the amount of money spent the room should be updated. less

Nice place for a decent price and good night sleep I would stay there again and it has a straight shot to downtown and it’s only a mile from all the shopping outlets I enjoyed it and I think anyone family would to less

Staff were nice but room was not clean and was in need of attention including stains on the sheets. It should not be a Best Western Plus hotel. Air conditioner was noisy. Bed was fairly comfortable. Also, bare minimum breakfast offering of a muffin and a bottle of water. less

This hotel was wonderful. The clerk was very friendly and helpful, every employee I saw there was extremely friendly and my room was great. It was very clean and spacious, I felt so comfortable there. The bed and pillows were very comfortable as well. They offered breakfast but I was sleeping too soundly to make it. The lobby area and breakfast area was also extremely clean. I was more than happy with my choice to stay here. less