Best Western Plus Savannah Airport Inn & Suites

155 Bourne Avenue, Pooler, Georgia, 31322-9516, United States
based on 1065 reviews Trip Advisor Logo
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Best Western Plus Savannah Airport Inn & Suites

Savannah airport hotels make frequent flying a breeze which is why were conveniently located off of I-95 and US Highway 80 nearby the airport. Only two miles away are the newly opened Tanger Outlet Mall & the Surf Lagoon Waterpark. Stay close to his show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
155 Bourne Avenue, Pooler, Georgia, 31322-9516, United States

Reviews of Best Western Plus Savannah Airport Inn & Suites

Traveller Overview:
3.5 Rating: 1065 reviews
Excellent 37%
Very Good 24%
Average 14%
Poor 11%
Terrible 11%
Rating

597brandyw, wrote review 05/05/2021

Cockroaches

We were due to stay here April 30th 2021 and checked in very late (around 12:30-1:00 am) after getting our room keys, we gathered our luggage and started making our way to the room. I saw a roach outs... more

Rating

N6781BNkevinm, wrote review 16/04/2021

Dated property

Dated property, clouds use updating, biggest draw to this place is its approximate distance to RT 95. The Air Force museum is worth a look it is right next door, I will by pass this property in the f... more

Owner Response
Masterkey Hospitality, Owner at Best Western Plus Savannah Airport Inn & Suites, responded to this review
Dear Kevin, Thank you for your modest feedback. We have set high standards for hospitality and going forward, we will use your feedback to enhance our quality services. We want to assure you we are taking gradual steps to upgrade our property and enhance our hotel room amenities. We will see to it that all necessary changes are implemented at the earliest. Having said that, we will ensure your future visits are completely up to the mark. Sincerely, Management Team
Rating

Amanthadear, wrote review 01/04/2021

The worst

Do NOT stay here. This was the worst BW hotel I have ever encountered. My room was filthy, the window & air unit covered in mildew, guests smoked throughout the hotel despite it being prohibited. Empl... more

Owner Response
Masterkey Hospitality, Owner at Best Western Plus Savannah Airport Inn & Suites, responded to this review
Dear Amantha, We are gutted to know that your recent stay at our property was not up to the mark. On behalf of our entire staff, please accept our sincere apologies. We take feedback very seriously, and please be ensured that we will work on your concerns diligently so that no other guest experiences what you did. We have briefed our housekeeping staff, and we will ensure a more stringent approach from here on, especially when it comes to enhancing our regular quality checks. We would hate to lose a valued guest like you, Amantha, and we sincerely hope you will give us another chance to host you better. Sincerely, Management Team
Rating

K8294DGshannonm, wrote review 29/03/2021

Huge

This might be the largest hotel room we have ever stayed in especially for this price. Room was clean, bed was comfy and even though the hotel was full, it was very quiet in our room. The staff was v... more

Owner Response
Masterkey Hospitality, Owner at Best Western Plus Savannah Airport Inn & Suites, responded to this review
Dear Shannon, Thank you for providing us with such a wonderful review! We are delighted to know you found our hotel's room spacious with all amenities provided for a comfortable stay. We appreciate your acknowledgement of our staff's efforts of making your stay a pleasant and hassle free experience. It was a pleasure to host you and we look forward to serving you again the next time you are in town! Best Regards, Management Team
Rating

FrequentFlier216067, wrote review 19/03/2021

Disappointed

The good..spacious room to move around and large bathroom, and not too far from Savannah. But, very disappointed from the beginning. When we first gt there we were given keys to our room, we went up, ... more

Owner Response
Tina M, General Manager at Best Western Plus Savannah Airport Inn & Suites, responded to this review
Dear Valued Guest, Thank you for providing us with feedback from your recent stay. Though, I do regret that you experienced several shortcomings during your stay especially the pool and the breakfast options. Guest satisfaction is of the utmost importance, and please rest assured that your observations have been duly noted and will be dealt with appropriately. Once again, I thank you for your feedback and apologize for not providing you with a better stay. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.