Best Western Plus Savannah Airport Inn & Suites

155 Bourne Avenue, Pooler, Georgia, 31322-9516, United States
based on 1054 reviews Trip Advisor Logo
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Best Western Plus Savannah Airport Inn & Suites

Savannah airport hotels make frequent flying a breeze which is why were conveniently located off of I-95 and US Highway 80 nearby the airport. Only two miles away are the newly opened Tanger Outlet Mall & the Surf Lagoon Waterpark. Stay close to his show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
155 Bourne Avenue, Pooler, Georgia, 31322-9516, United States

Reviews of Best Western Plus Savannah Airport Inn & Suites

Traveller Overview:
3.5 Rating: 1054 reviews
Excellent 37%
Very Good 24%
Average 14%
Poor 11%
Terrible 11%
Rating

burair_99, wrote review 30/11/2020

Excellent with a few pitfalls

Let me talk about the pluses and then the pitfalls. The room was comfortably spacious for our family (two kids 10-12y and the parents) with clean furniture, bathroom and walls. The lobby and the brea... more

Owner Response
Tina M, General Manager at Best Western Plus Savannah Airport Inn & Suites, responded to this review
Hi burair_99, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Rating

cw0904, wrote review 22/11/2020

Room needs repairing

We spent the night here. The bathroom fixtures for the shower and toilet paper are loose. Wall in bathroom was dirty. A piece of metal was used to lock the window which isn't part of the window. Could... more

Owner Response
Tina M, General Manager at Best Western Plus Savannah Airport Inn & Suites, responded to this review
Dear Valued Guest, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Our primary goal is always to provide our guests with an enjoyable experience. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned especially with the condition of the hotel and the room during your stay to ensure that no guest has this experience in the future. I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to restore your faith in our hospitality and service.
Rating

eddiecarroll011419, wrote review 12/11/2020

Nice

Nice place for a decent price and good night sleep I would stay there again and it has a straight shot to downtown and it’s only a mile from all the shopping outlets I enjoyed it and I think anyone fa... more

Owner Response
Masterkey Hospitality, Owner at Best Western Plus Savannah Airport Inn & Suites, responded to this review
Dear Eddie, Thank you very much for your positive feedback. We are pleased you found our location satisfactory to your needs and enjoyed your stay. Clean rooms and helpful courteous service are our highest priority. I will ensure our team are reminded of the outstanding job they are doing. We look forward to seeing you again. Again, thank you for taking the time to post a review. Best Regards, Management Team
Rating

Jadelake54, wrote review 16/10/2020

Mr

Staff were nice but room was not clean and was in need of attention including stains on the sheets. It should not be a Best Western Plus hotel. Air conditioner was noisy. Bed was fairly comfortable. A... more

Owner Response
Tina M, General Manager at Best Western Plus Savannah Airport Inn & Suites, responded to this review
Dear Valued Guest, Thank you for giving us the opportunity to recognize our staff for their exemplary work. I am sorry to hear that you did not thoroughly enjoy your stay and the conditio of the rooms and the amenities. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and addressed immediately with our housekeeping staff. Actions shall be taken to improve everything on priority and you can have a good stay next time. Thank you for bringing this to up and we look forward to serving you again.
Rating

Valaney, wrote review 09/10/2020

Great choice

This hotel was wonderful. The clerk was very friendly and helpful, every employee I saw there was extremely friendly and my room was great. It was very clean and spacious, I felt so comfortable ther... more

Owner Response
Tina M, General Manager at Best Western Plus Savannah Airport Inn & Suites, responded to this review
Hi Valaney, We are indeed grateful that you find our place excellent and comfortable. Thank you for your compliments to our staff, and high standards of cleanliness and hospitality. We thank you so much for your business and we look forward to your next visit.