Best Western Plus Savannah Airport Inn & Suites

155 Bourne Avenue, Pooler, Georgia, 31322-9516, United States
based on 1022 reviews Trip Advisor Logo
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Best Western Plus Savannah Airport Inn & Suites

Savannah airport hotels make frequent flying a breeze which is why were conveniently located off of I-95 and US Highway 80 nearby the airport. Only two miles away are the newly opened Tanger Outlet Mall & the Surf Lagoon Waterpark. Stay close to his show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Savannah Airport Inn & Suites

Traveller Overview:
3.5 Rating: 1022 reviews
Excellent 38%
Very Good 24%
Average 14%
Poor 11%
Terrible 10%
Rating

Kathy K, wrote review 21/01/2020

doesnt deserve 4.5 stars. been here before but wont be back

WONT go back to this hotel. Front desk staff not welcoming. Housekeeping staff were more pleasant. Found room cold, left for couple of hours after adjusting thermostat. Got back, no warmer had to c... more

Owner Response
MasterkeyHospitality, Director of Sales at Best Western Plus Savannah Airport Inn & Suites, responded to this review
Dear Kathy, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Best Regards, Management Team
Rating

464cams, wrote review 20/01/2020

Verygood

One night visit, very large clean room. Internet was great. Nice bed but pillows too small. Breakfast was excellent, plenty of choice. Staff very helpful. Would recommend this place. Facilities were ... more

Owner Response
MasterkeyHospitality, Director of Sales at Best Western Plus Savannah Airport Inn & Suites, responded to this review
Dear Guest, Thank you so much for this kind review! Feedback from our guests encourages us to always aim for greatness. We appreciate the recommendation, and look forward to seeing you and your family again soon! Best Regards, Management Team
Rating

3324florida, wrote review 15/01/2020

Bad Room

Very disappointed !!!! Made reservations and didn't get what I needed. No AC in the lobby and it was extremely hot. No water pressure for the shower and it dripped all night. Dresser drawers wouldn't... more

Owner Response
MasterkeyHospitality, Director of Sales at Best Western Plus Savannah Airport Inn & Suites, responded to this review
Dear Guest, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Best Regards, Management Team
Rating

Neil O, wrote review 12/01/2020

Maintenance issue reported.

Room 209: bath tub was clogged. Scum filled water was over my ankles in shower. Also, 2 tiles broken in bathroom. Location in Pooler, GA is on I-95, and convenient for travelers going to or returni... more

Owner Response
MasterkeyHospitality, Director of Sales at Best Western Plus Savannah Airport Inn & Suites, responded to this review
Dear Neil, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Best Regards, Management Team
Rating

Ashley R, wrote review 11/01/2020

Great location, spacious, quiet, and clean

We stayed in a king suite on the second floor. Plenty of room for our party of four (including a two year old). Large bedroom with a slightly smaller sitting room area and a large bathroom. All very c... more

Owner Response
MasterkeyHospitality, Director of Sales at Best Western Plus Savannah Airport Inn & Suites, responded to this review
Dear Ashley, Thank you so much for this kind review! Feedback from our guests encourages us to always aim for greatness. We appreciate the recommendation, and look forward to seeing you and your family again soon! Best Regards, Management Team