Best Western Plus Ruby's Inn

26 South Main Street, Bryce Canyon City, Utah, 84764, United States
based on 6761 reviews Trip Advisor Logo
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Best Western Plus Ruby's Inn

Experience the wonder of being just one mile from the awe-inspiring Bryce Canyon National Park when staying at this pet-friendly Bryce Canyon City hotel. So many other stunning sights are just a short drive away. Discover the beauty of Kodac show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
26 South Main Street, Bryce Canyon City, Utah, 84764, United States

Reviews of Best Western Plus Ruby's Inn

Traveller Overview:
3.5 Rating: 6761 reviews
Excellent 20%
Very Good 36%
Average 27%
Poor 9%
Terrible 5%
Rating

Lowell B, wrote review 17/01/2021

Do not trust Best Western!

While staying there, my credit card was incorrectly charged over $200 by Best Western. If I had not checked my credit card statement, I would have been unaware of these charges. While the charges were... more

Rating

Janie247, wrote review 12/01/2021

Clean

I like a clean and comfortable room.the Ruby Inn met my expectations. The bed was comfortable, there were plenty of towels to use. Since we are in the time of Covid, there wasn’t daily cleaning, which... more

Owner Response
Lance Syrett, General Manager at Best Western Plus Ruby's Inn, responded to this review
Thank you for your review. I am happy to hear that you enjoyed your stay. We are doing our best to provide a clean and comfortable hotel room for our guests. Tell your friends about us. Thank you for choosing Best Western Plus Ruby's Inn.
Rating

shellyk2016, wrote review 06/01/2021

Uncleanliness of Accommodation

Our room was dirty. The floor, the housekeeping had even left a dirty cleaning towel on the vanity! You are basically hostage to the steak house and diner. If they are busy you are in trouble. We call... more

Owner Response
Lance Syrett, General Manager at Best Western Plus Ruby's Inn, responded to this review
Thank you for your review. I apologize for your experience at our hotel. We will share your comments with our housekeeping and restaurant staff. I apologize again for your experience. We appreciate your feedback. Thank you for choosing Best Western Plus Ruby's Inn.
Rating

jharris2021, wrote review 05/01/2021

Quick Trip to Bryce Canyon

The hotel staff were excellent. The rooms were clean and spacious! The server at the restaurant was attentive, friendly and efficient! Very convenient location to visit Bryce Canyon. The beds were ver... more

Owner Response
Lance Syrett, General Manager at Best Western Plus Ruby's Inn, responded to this review
Thank you for your review. I am happy to hear that you enjoyed your stay. Tell your friends about us. We will share your comments with our staff. Thank you for choosing Best Western Plus Ruby's Inn.
Rating

lindaH5977YI, wrote review 04/01/2021

Lack of covid precautions

A lot of the staff and guests didn't wear masks and didn't follow Covid 19 guidelines. It is a good hotel but it seemed that the management didn't adopt very well to the new requirements. The takeout ... more

Owner Response
Lance Syrett, General Manager at Best Western Plus Ruby's Inn, responded to this review
Thank you for your review. I apologize for your experience. We will contact our employees about our Covid 19 protocols. We have guidelines in place. We do our best to require our guests to follow these guidelines. We appreciate your patience during this difficult time. I apologize for your experience. Thank you for choosing Best Western Plus Ruby's Inn.