Best Western Plus Roswell/Alpharetta

The lobby is fantastic, seems as though it may have been worked on recently. I have to give 4 of 5 because the rooms don't match. They are somewhat dated. The two nice ladies that run the front desk are fantastic! They were very attentive and friendly. Breakfast was good. The hallway carpet was just terrible, looks like a 5 yr old laid it! Overall, it was still a good experience, I would stay again. Here's a tip, STAY AWAY FROM THE OLIVE GARDEN CLOSE TO THE PROPERTY! They are horrible at what they do. If you don't have wheels, there's a taco bell right there. Never thought I would say this but that taco bell is better than the olive garden right there! less

My wife and I stayed here on 11/2/19 and the hotel looked fairly nice and clean. When we got to our room the room was just as expected, clean nice comfortable beds and tv worked. After we got in the room and set the luggage down and started to relax and watch TV, my wife got up to go to the bathroom. She turned on the light switch she herd a pop and suddenly the light bulb fell out of the fixture and shattered on the bathroom floor, scared her to death. The bulb appeared to be some kind of Flood light. She was barefoot and I had to put my shoes on and go get her as she was afraid to take a step because glass was everywhere. I called the front desk who immediately sent two people to clean up the glass and they did and replaced all the towels. However they did not replace the bulb so the bathroom was kinda dark and my foot did find one piece of glass in the middle of the night that I had to dig out from my foot. I do have video and photos of everything in case I needed them. Staff did not seem to be very apologetic for our inconvenience or the fact the bathroom was not very well lit the rest of our stay. No one ever asked if we were injured. less

Lobby is beautiful but rooms do not add up at all. Hallway carpet and walls needs to be cleaned desperately. Room door was filthy but the room looked clean but were half way updated and was missing the microwave. less

Very clean and quiet rooms. The staff was very helpful and professional. Hotel was in a great location with easy access to major roads, shopping and restaurants. Will definitely stay there again when we come back to the area. less

This is a nice clean hotel with an Olive Garden and a CVS within walking distance, I stayed here because I have family who live very close to this hotel, there is also a Holiday Inn across the parking lot. The cons, the breakfast is "ok" they had two hot choices, a pancake making machine, coffee, juice, muffins, grits, yogurts, and breads, the breakfast is all on one wall so you feel like people are always in front of you. The other con is I asked daily for extra towels and was always questioned by the various desk clerks why I needed more. I do this at every hotel I stay at and have always been given towels no questions asked. I would stay here again mostly because of the location.... less