Best Western Plus Roswell/Alpharetta

I requested an accessible room. It was MOSTLY accessible, but there were no grab bars by the toilet. This is an ADA violation. I had to get a raised toilet seat with arms to be able to get up from the toilet. The hotel needs to add grab bars to the toilet area. Also, the mirror was not angled as is required. The roll-in shower, however, was very nice. less

This hotel is in a good location around plenty of places to eat. The breakfast was minimal due to Covid but they did have choices. We did not have any issues during our stay. I would stay there again. less

I lived in Roswell for many years and now that I no longer have a place there, this is my go-to hotel when I go back to visit my kids. The staff is always friendly and helpful. The decor is bright and modern. The rooms are always nice. The rooms are spacious, modern, and well-appointed, especially for the price point. I typically get a king suite which allows me to feel like I have an office while working. The beds are super comfy and I always sleep well there which is saying something for someone who doesn't usually master the sleeping thing. On my last visit, they upped their game in the breakfast arena from powdered eggs to fresh scrambled eggs with fresh bell peppers. It was a bit on the greasy side but a big improvement that I appreciate as a repeat client. Not a perfect execution but they get full props for trying to improve. I hope they'll continue to refine that process for a better client experience. Also, I have a multitude of physical issues from injuries that I have to maintain while on the road. Their fitness room and equipment as well as the space in my individual room is enough for me to conduct my exercises that I use to manage my situation. The exercise ball needs a re-inflate, but that's minor in the scheme of things.  In short, this is my Roswell hotel, speaking as a former local. They've been really good to me and the location is as good as you can get for a hotel close to downtown Roswell. This property is a huge value. I like that I see the same front desk staff every time. That means there's not a lot of turnover and that says a lot about how it's run. Pro-tip: if you can get a room on the southern side of the hotel, you'll have a little less traffic noise. It's a very busy area at all hours of the day and night. less

Everything was going well with the stay until housekeeping came in and only took the dirty towels. She didn’t replace them, nor did she take out the trash in the bathroom or the room. She also didn’t give us any tissue even though we were completely out. We had to manually ask for all these things. less

As a doctor, I do a lot of traveling. It’s very important for me to have the best accommodations as possible. Best Western, I’m very impressed and happy with the care given at the hotel. Thanks for everything. less