Best Western Plus Roswell/Alpharetta

907 Holcomb Bridge Road, Roswell, Georgia, 30076-1905, United States
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Best Western Plus Roswell/Alpharetta

Find a home away from home at this newly renovated Best Western Plus Roswell/Alpharetta hotel near Atlanta, Georgia. The newly renovated Best Western Plus Roswell/Alpharetta hotel is located in the heart of historic Roswell-a beautiful city with a fa show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Roswell/Alpharetta

Traveller Overview:
4.0 Rating: 225 reviews
Excellent 44%
Very Good 27%
Average 10%
Poor 8%
Terrible 8%
Rating

jhbrewst, wrote review 11/12/2019

Convenient location, excellent service

This hotel not only provides clean, affordable lodging, but it situated in a very convenient location in Roswell. The customer service here was excellent; I had forgotten my bookbag in my room (along ... more

Owner Response
Sales C, Guest Relations Manager at Best Western Plus Roswell/Alpharetta, responded to this review
Thanks a lot for taking time to share your feedback with our current and future guests. We are very glad to learn that you had a wonderful experience with us. Our staff strives hard everyday to make sure our guests feel at home.We look forward to your next trip.
Rating

Rob90901, wrote review 28/11/2019

Great Stay

This Best Western was very nice.....hotel is modern, looks fairly new, & was clean & comfortable. The complimentary breakfast was great. Liked the beds. Front Desk agents were very friendly & efficien... more

Owner Response
Sales C, Director of Sales at Best Western Plus Roswell/Alpharetta, responded to this review
Thanks a lot for taking time to share your feedback with us. We appreciate you stay with us.
Rating

SalesRep1234, wrote review 25/11/2019

BED BUGS!

Stayed here from 11/20-11/22/2019. Found bed bugs in room 208 late at night on 11/21. Front desk moved me to room 204, where I stripped the bed and found another bed bug. Front desk moved me again,... more

Owner Response
Sales C, Guest Relations Manager at Best Western Plus Roswell/Alpharetta, responded to this review
Mr.Vanderipe. We sincerely apologize for any inconvenience experienced and the resolution offered is a standard hotel procedure that has been followed by our team. We have responded to your questions via emails/calls and will continue to do so as guest satisfaction , safety and security is of our utmost priority.
Rating

Ken W, wrote review 10/11/2019

Great Lobby

The lobby is fantastic, seems as though it may have been worked on recently. I have to give 4 of 5 because the rooms don't match. They are somewhat dated. The two nice ladies that run the front desk... more

Owner Response
Sales C, Front Office Manager at Best Western Plus Roswell/Alpharetta, responded to this review
Thank you so much for sharing your feedback with us.We truly appreciate you staying with us while we know you had a lot of choices. We will definitely share your feedback with our team and hope we will get another opportunity to serve you in the future.
Rating

V1089VEmikes, wrote review 04/11/2019

Light bulbs falling from the fixture

My wife and I stayed here on 11/2/19 and the hotel looked fairly nice and clean. When we got to our room the room was just as expected, clean nice comfortable beds and tv worked. After we got in the r... more

Owner Response
Sales C, General Manager at Best Western Plus Roswell/Alpharetta, responded to this review
Thank you V1089VEmikes for sharing your feedback. We truly apologize for any inconvenience caused. Please feel free to contact the property directly at 770-552-5599 to discuss this further.