Best Western Plus Rio Grande Inn

Other than being a little dated, everything was perfect! Convenient location, comfortable room, and great service. By far the best breakfast buffet we've ever had at a Best Western Plus and probably one of the best breakfasts at any hotel. The last "Plus" we stayed at in Lubbock, TX was a complete disappointment so this was a pleasant surprise! less

Our room was a typical 2 bed room, there was not much room to move around. the outside of the hotel was overall good. the indoor pool and hot tub was OK sized but closed early due to the fact that it is in the center of the hotel and all the rooms that are"inside" would be effected by the noise so we has to constantly tell our kids to keep it down to not bother the other guests. The hotel offers a Managers Cocktail hour and they provide a limited number of free drinks which was nice after a long day. The breakfast/cocktail area was very small and crowded if you were getting up early to make the train. The food was not bad for a free continental breakfast, you got your basics, scrambled/ hard boiled eggs, sausage patties, biscuits and gravy, Belgian waffle make to order, cold cereal, oatmeal, fresh fruit, yogurt, assorted pastries and breads, several juice options, and coffee. You got free parking (which is a big deal) and you are in walking distance to the train as well as many restaurants and shops, we never moved the car till we left. On the down side this pace could use some updates especially the elevator it was not working properly and we had to take the stairs on several occasions so if you cant do stairs ask for the first floor just in case the elevator stops working. Hopefully there will be a few updates before our next trip back! less

We always stay at this hotel when we are in Durango. It's at the end of the street so it's quiet. We can ride Durango Silverton rail road, lots of restaurants & can walk most places. They put on a hot meal for breakfast & have a afternoon happy hour with drinks. They have huge pool & hot tub in the center of hotel. I received a call a few days before we arrived saying they would give us a ground floor room as I requested when I booked months ago. I love their free laundry washer & dryer. less

This hotel is reasonable and very clean. They do the best with what they have which is an older hotel. It is time for a refresh though (from the rugs and tile to the dark dated furnature and lighting). I can tolerate old but clean the one standout that is not acceptable is their antiquated and inferior in wall air conditioning units that dominate the hotel. They are so noisy both inside and outside the unit that you have a hard time enjoying the peace you crave when going on vacation. Hubby said you can land aircraft quieter. We honestly had a hard time sleeping it was so loud. We opting to not use it the following night at the expense of being hot. The breakfast was a nice benefit somewhat standard but very clean and orderly. The coffee needs a desperate change we found it to be of poor quality and left a black eye on the breakfast (it was fresh brewed). The complimentary newspaper was appreciated. We did not partake in the hotel happy hour preferring to enjoy a brighter more open environment for cocktails elsewhere. The staff was friendly and efficient. less

This hotel, staff, views, cleaniness, and convenience exceed my expectations always!!! Every stay is amazing !!!! I highly recommend staying with Best Western Rio Grande Inn!!! You wont be disappointed!!! less