Best Western Plus Rio Grande Inn

400 E 2nd Avenue, Durango, Colorado, 81301-5602, United States
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Best Western Plus Rio Grande Inn

Welcome to the Best Western Plus Rio Grande Inn! Located 1.5 blocks from historic downtown Durango, you will find the Durango Silverton Narrow Gauge Railroad, a plethora of local restaurants and nightlife, stunning art galleries, and unique shopping. show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Rio Grande Inn

Traveller Overview:
4.0 Rating: 1075 reviews
Excellent 49%
Very Good 28%
Average 13%
Poor 5%
Terrible 2%
Rating

ABQtraveler2019, wrote review 23/12/2019

LOUD

don't stay here if you require quiet to sleep. one of the louder hotels I have ever experienced. it sounds like people are going to crash through the ceiling when they walk in rooms above. the screami... more

Owner Response
EricaS3251, General Manager at Best Western Plus Rio Grande Inn, responded to this review
We apologize for not meeting your expectations regarding the noise from our pool area. We do strive to be mindful of the sound, in part by limiting the hours in which this amenity is available from 9 am to 9 pm. Featuring an indoor heated pool is a draw for many travelers, especially during these winter months when so many properties in the region will have their external pool areas closed for the season. We are happy to hear that your interactions with staff were positive encounters during your time with us. Please note that our 24 hour staff would be happy to assist with any issue that might arise over the course of your time with us, whether that be discovering if an alternate room located away from the pool was available, or discussing using our dining area Otto's as a meeting room for a larger group; we are here and happy to help provide excellent service.
Rating

letyv805, wrote review 16/12/2019

Great staff

We were in town for the polar express and spent the night here. The service was excellent. Multiple staff members went out of their way to help us out. My husband and I received two complimentary drin... more

Owner Response
EricaS3251, General Manager at Best Western Plus Rio Grande Inn, responded to this review
We are delighted to learn that you enjoyed a pleasant stay here with us. Thank you.
Rating

Pat E, wrote review 01/12/2019

Great Place to Stay in Durango

We would definitely stay at this hotel in the future. It's location is about a 5 minute walk to Main St. and all the shops and restaurants. The train station is even closer! It was very quiet; clea... more

Owner Response
EricaS3251, General Manager at Best Western Plus Rio Grande Inn, responded to this review
We are happy to hear that you enjoyed a pleasant stay here with us. Thank you.
Rating

melodyd275, wrote review 30/11/2019

Love this hotel

Great location. Within walking distance to historic Durango Train Station and Main Street. We were able to walk to Main Street for great restaurants and shopping and did not have to deal with the h... more

Owner Response
EricaS3251, General Manager at Best Western Plus Rio Grande Inn, responded to this review
We are delighted to learn that you enjoyed a pleasant stay here with us. Thank you.
Rating

lovequeen12773, wrote review 22/11/2019

Durango Trip

We had the best time in Durango and this hotel was in the right area so we could walk and shop all the local business. The kids had a blast swimming and meeting new kids. The only grip i have is that ... more

Owner Response
EricaS3251, General Manager at Best Western Plus Rio Grande Inn, responded to this review
We are happy to hear that you enjoyed a pleasant stay here with us. Thank you.