Dated place. Big room. Breakfast was marginal. Maintenance issues were: burned out light in bathroom, tub not draining, sink not draining, baseboards not secured to wall, and dead batteries in remote.... more
Dated place. Big room. Breakfast was marginal. Maintenance issues were: burned out light in bathroom, tub not draining, sink not draining, baseboards not secured to wall, and dead batteries in remote. I didn't report most figuring cleaning folks had to see it and would take action. Incorrect assumption. Lots of USB ports in room. The hot tub was good, the pool large and clean. The gym was better than expected w/newer equipment. Lots of fast food around hotel. Not a lot of detailed cleaning in rooms, just basics. I will likely stay at another BW next time. less
bwredmond_gm, General Manager at Best Western Plus Rama Inn, responded to this review
I know that sometimes it is uncomfortable to report unsatisfactory conditions, but we really encourage everyone to do so. We know we're not perfect, but we do try and we will admit to our shortcomings and do our best to fix the issues as well as do what is needed to make up for any failings. Unfortunately, with this review, we don't know the room number or the guest's name, so this will be a challenge to address the problems noted or even verify if the information given was accurate.