Best Western Plus Rama Inn

2630 SW 17th Place, Redmond, Oregon, 97756-9625, United States
based on 495 reviews Trip Advisor Logo
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Best Western Plus Rama Inn

If youre headed to Smith Rock State Park, Lake Billy Chinook or Mt. Bachelor, youre going to want a hotel in Redmond, OR that gives you more than just a place to lay your head. Thats why the Best Western Plus Rama Inn is a great choice for your next show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Plus Rama Inn

Traveller Overview:
4.0 Rating: 495 reviews
Excellent 48%
Very Good 33%
Average 9%
Poor 4%
Terrible 3%
Rating

langh0rn, wrote review 22/12/2019

Not my best experience with BW

Drain in shower was clogged. Had to unclog it. Room smells musty. Is there a source of fresh air in this room other than the slight crack of a window? Refrigerator has a bad thermostat. Freezer cyclin... more

Owner Response
bwredmond_gm, General Manager at Best Western Plus Rama Inn, responded to this review
First and foremost, thank you for taking the time out of your busy schedule to write a review regarding your stay at our hotel. Upon reading through your comments it is very clear that we fell below normal standards for a Best Western hotel. We take a lot of pride in our service, quality and cleanliness, so it's disappointing when we discover we’ve come up short. Please accept our apologies for the problems you experienced during your stay, and please know that they have been addressed. Thank you for your business and we hope we will see you again in the future so that we can provide you with a superior experience.
Rating

julieloveshr, wrote review 16/12/2019

Best Place in Redmond

This BW is so nice and clean. The beds are so comfortable and the rooms are super quiet. I love the decor and the space in the rooms is better than most at this price point. I love the staff at this l... more

Rating

Thomas S, wrote review 08/12/2019

Convenient location

The hotel is okay. It’s convenient for visiting family in the area. There is an odor in the room, not overpowering but always present. The breakfast is awesome with a great selection. Staff is friendl... more

Owner Response
bwredmond_gm, General Manager at Best Western Plus Rama Inn, responded to this review
Thank you so much for taking the time to leave a review. We very much appreciate your feedback and are happy to hear that you enjoyed your stay with us, despite the issues that you had mentioned. We will look forward to serving you again in the future!
Rating

Carol F, wrote review 11/11/2019

Excellent!

Amy at the front desk was excellent! I arrived 5 hours before check-in time because I had ridden with my brother from Burns, 145 miles from Redmond. He had a plane to catch at 1PM and my flight wasn't... more

Owner Response
bwredmond_gm, General Manager at Best Western Plus Rama Inn, responded to this review
Thank you so much for the wonderful feedback, particularly regarding Amy. We are so proud to have her on our team! Our customers are our number one priority. We want our guests to feel welcome and satisfied and it's always a pleasure to hear that we've succeeded. Thank you so much for choosing our hotel for your stay in Redmond.
Rating

446billp, wrote review 09/11/2019

A week in Redmond.

The service at this hotel is awesome. The room was quiet, clean, comfortable and well maintained. The bed was also comfortable and I slept well. The complimentary breakfast is among the better offerin... more