Best Western Plus Pontoon Beach

4 Regency Pkwy, Pontoon Beach, Illinois, 62040-6742, United States
based on 295 reviews Trip Advisor Logo
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Best Western Plus Pontoon Beach

The Best Western Plus Pontoon Beach is just minutes from down town St Louis, Busch Stadium, St Louis Arch, St Louis Zoo, St Louis Science Center, Historic downtown Soulard, farmers market, restaurants, diners - featured on The Food Network Diners, Dr show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Plus Pontoon Beach

Traveller Overview:
4.0 Rating: 295 reviews
Excellent 60%
Very Good 23%
Average 5%
Poor 2%
Terrible 8%
Rating

John R, wrote review 22/01/2020

Great Hotel and and an enjoyable stay.

We had an excellent one night stay here. The staff was very nice at check in and check out. They were helpful to find a local restaurant. The room was very clean, the bed was very comfortable and the ... more

Owner Response
Manager F, Front Office Manager at Best Western Plus Pontoon Beach, responded to this review
Thank you for the kind words we take great pride in our staff and cleanliness. I am glad to hear the high praises on breakfast as well. I hope we can be your destination when you come to the area in the future Brent Tracy Front Desk Manager Best Western Plus Pontoon Beach, IL
Rating

genej0hns0n, wrote review 02/01/2020

great hotel

I always stay at BWs no one comes close in comparison. They never fail to put a smile on my face, I only would change one thing... make the pillows bigger. I like to roll around the bed and I am alwa... more

Owner Response
Manager F, Front Office Manager at Best Western Plus Pontoon Beach, responded to this review
Thank you for the kind words about best western. I am glad you pick BW as your hotel destination of choice. I will pass on the suggestion about the pillows.
Rating

Eric W, wrote review 30/11/2019

Very nice stay

Stayed on Thanksgiving night, so it business was pretty slow, but the front desk was quick and polite, helpful, the room was clean and comfortable, used the guest laundry and found it in good conditio... more

Owner Response
Manager F, Manager at Best Western Plus Pontoon Beach, responded to this review
Thank you for the kind words. I am glad to hear the guest laundry was in good condition. We take pride in our outstanding hot breakfast. I hope we see you again next time you are in the area.
Rating

Susan L, wrote review 15/10/2019

Enjoy my stay.

I stay two night Oct. 13&14 2019. staff was polite and helpful . Staff informed me travel tips and good places to eat. Room was cleaned and had a fresh smell. I slept well. Breakfast was good, fresh ,... more

Owner Response
Manager F, Front Office Manager at Best Western Plus Pontoon Beach, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Rating

laurenrenee2010, wrote review 14/10/2019

Awesome!

Stayed for a wedding this weekend. Hard to find something last minute that was close. Room was clean, staff was perfect, speedy check in and check out! I didnt understand why you had to live at least ... more

Owner Response
Manager F, Front Office Manager at Best Western Plus Pontoon Beach, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.