Best Western Plus Placerville Inn

6850 Green Leaf Drive, Placerville, California, 95667-6228, United States
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Best Western Plus Placerville Inn

Fitness Center is open 8 a.m. 10 p.m. daily. California boasts some of the most gorgeous vistas in the country, not to mention the best vineyards, so book your next stay at this Placerville hotel with confidence. When you really need to get away fro show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
6850 Green Leaf Drive, Placerville, California, 95667-6228, United States

Reviews of Best Western Plus Placerville Inn

Traveller Overview:
4.0 Rating: 932 reviews
Excellent 37%
Very Good 29%
Average 16%
Poor 9%
Terrible 6%
Rating

gmg1550, wrote review 21/01/2021

Best sanitation protocols I've seen since COVID hit.

Clean room and friendly service. Best sanitation protocols I've seen since COVID hit. Rooms have seal on door indicating room has been sanitized that guest has to break when entering. First place I'... more

Owner Response
BEST WESTERN, General Manager at Best Western Plus Placerville Inn, responded to this review
Thank you for your feedback! We are glad to see you enjoyed your stay with us and are looking forward to seeing you again soon! We take all cleanliness very seriously, and the safety and comfort of all our guests are always at the forefront of our procedures. Thank you for sharing your experience with us, and we are looking forward to seeing you again soon! Sincerely, Charlie Gaspar General Manager
Rating

rschiller, wrote review 28/12/2020

Average

The room here was nothing special: clean and comfortable. There is a nice pool area that we enjoyed. Staff was friendly. It was a short drive to downtown Placerville. During one of our days there, ... more

Owner Response
BEST WESTERN, General Manager at Best Western Plus Placerville Inn, responded to this review
Hello, Thank you for your feedback! We pride ourselves on providing clean, comfortable, and safe accommodations for our guests. We apologize for the incident that occurred while you were visiting, as this is a rare occurrence, however, the safety of our guests is of the utmost importance to us. We hope that you will give us another chance to earn your business back in the future. On behalf of our entire staff, please accept my sincerest apology for not exceeding your expectations, this is not the norm. Sincerely, Charlie Gaspar General Manager
Rating

Gina K, wrote review 11/11/2020

Unsatisfied

The customer service rep who helped me book my room over the phone was very helpful; however, she told me the BW in Placerville was rated 4 out of 5. I'm not sure why. When we arrived at the hotel, t... more

Owner Response
Charlie Gaspar, General Manager at Best Western Plus Placerville Inn, responded to this review
Gina, Thank you for your feedback! We pride ourselves on providing clean and comfortable rooms to our guests and apologize that our room was not to your liking. We hope we can improve ourselves to better fit your needs in the future. We clean and sanitize every room before every guest arrives and take our cleanliness seriously in these trying times. We will absolutely address the maintenance issues you have stated, and we do have some building supplies stored in the very back corner or our parking lot out of sight as we are getting ready to start a property renovation. On behalf of our entire property, please accept my sincerest apology for not exceeding your expectations, this is not the norm. Sincerely, Charlie Gaspar General Manager
Rating

IlanaSF, wrote review 06/11/2020

Like a “Hotel” 6

I wish I could say that overall my stay here was fine, but that is a bit generous. I liked the secluded location and the male clerk who checked me in. Unfortunately the mattress was sagging in the mid... more

Owner Response
Charlie Gaspar, General Manager at Best Western Plus Placerville Inn, responded to this review
Thank you for your feedback! We are sad to see your recent experience with us. We will address the issue with the bed to ensure the bed frame is properly placed so the mattress is not dipping in the middle. Thank you for bringing this to our attention. We will also be sure to address the issues with the staff that you have mentioned. We pride ourselves on providing superior customer service and apologize that your experience was not as such. On behalf of our entire property, please accept my sincerest apology for not exceeding your expectations. We hope you will give us a chance to earn your business back in the future. Sincerely, Charlie Gaspar General Manager
Rating

gmerjil, wrote review 29/10/2020

Great hotel

I’m not really sure why this hotel has such bad reviews? I was seriously pretty worried but the hotels in Placerville are very limited so it was basically our only choice. The room was clean and comfy... more

Owner Response
Charlie Gaspar, General Manager at Best Western Plus Placerville Inn, responded to this review
Thank you for your feedback! We are glad to see you enjoyed your stay with us and are looking forward to seeing you again soon! We pride ourselves on providing clean, comfortable rooms to all our guests and are glad to see you enjoyed your experience. Sincerely, Charlie Gaspar General Manager