Perfect Wedding Day
05/10/2015 Louise B, Manchester, United Kingdom
We recently had our wedding reception at the Pinewood and cannot thank the staff at the hotel enough for making our big day so special. Hannah the wedding coordinator was great throughout the process ... more
We recently had our wedding reception at the Pinewood and cannot thank the staff at the hotel enough for making our big day so special. Hannah the wedding coordinator was great throughout the process and always got back to me straight away with any queries I had - as a bride with a lot to plan this took away a lot of the stress in the run up to the wedding. I left the table arrangements the day before with instructions on how the tables were to be set up and met Lucy who would be looking after us on the day (and her colleague Alice too) Everything was set up as requested and looked amazing on the day. The food was excellent and so many of our guests have commented on how tasty it was, the evening BBQ was enjoyed by everyone too. So many of our family and friends have commented on how wonderful the staff were, everyone from Lucy to the bar staff were so polite and could not do enough for us. We spoke to John the manager the following day to say what a great team he had - they made us feel like royalty during the wedding day and it was so nice to be so well looked after by everyone. The rooms were also great as was breakfast the next day. I would recommend the Pinewood as a wedding venue to anyone looking at getting married in the area and cannot praise the staff enough - thanks to all involved - we had the best day ever. Louise and Chris xx Mr and Mrs Bailey less
John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review
Dear Louise & Chris
What an absolute pleasure it is to read such wonderful, encouraging and positive feedback in regards to your entire wedding day that took place at the Hotel.
Is you rightly mention I have a fantastic, dedicated and friendly Team who go out of their way to make sure that all guests are looked after to a very high standard. Reading such great feedback about the food that you were served, how efficient my Team were in making sure that your special day ran smoothly from start to finish gives me great joy in communicating to my Team, who will be thrilled to have received such wonderful feedback. I thoroughly enjoyed meeting you both on the day that you left the Hotel and to receive your feedback personally much appreciated thank you.
All the best to you both in the future and I will certainly communicate your positive words to my Team especially Lucy, Hannah and Alice.
Thank you again to you both.