Close to the airport parking but rather crowded that weekend
05/08/2017 silverfeet, Southampton
We arrived early and although we couldn't check in we were invited to sit in the lounge and buy coffee at the bar after we parked our car. We had arrived on a weekend of car clubs gets together. Th... more
We arrived early and although we couldn't check in we were invited to sit in the lounge and buy coffee at the bar after we parked our car. We had arrived on a weekend of car clubs gets together. The foyer was filled with one lot leaving and another arriving and some, apparently, staying on. Oh, and there was the party for a 3year old girl - lots of shrieking, music and a booming PA system talking them trough party games.
Time to check in, band on 2-00pm and a long wait for the lift to the 1st floor - lots of holiday cases, too heavy to walk up stairs. We got to our floor and found it full of enormous dirty linen containers and lists of busy staff. Unsurprisingly or room was on the others side of them. A well equipped room and good bathroom but out luggage took up a lot of the floor space and it was somewhat of an obstacle course to get from one side of the bed to the bathroom.
Returning back downstairs to explore we again had a long wait for the lift, when it arrived it was full of dirty laundry containers and staff. We walked down.
I'm sure this hotel is usually less disorganised but I was glad we decided to not have breakfast but leave early for the airport. less
, Front Office Manager at Best Western Plus Manchester Airport Wilmslow Pinewood Hotel, responded to this review
Thank you for your review of the Best Western Plus Pinewood on Wilmslow Hotel.
I am sorry to hear that your visit did not meet your expectations as you rightly point out the Hotel was very busy that weekend and I have communicated your feedback to all of team.
I hope to welcome you back to the Pinewood in the future and hopefully next time you can experience our fantastic breakfast.