If this is helpful, lemme know!
Date=5-15-21
Name/location=Best Western, Pineville, NC
Room= 402
Comments= room has an unpleasant men’s musk smell like a strong cologne. My wife thinks someone had been smoking in the room and was used to ‘cover’ the smell.
Lazy review
Pros- decent price, good location, quiet hotel, nice view, USB charger
Cons- terrible breakfast, slow elevator, everything still covid closed, minimal scratchy towels, hard beds, bad smell in room
Improvements- are they need to give guests a real breakfast and do something about the smell in the room.
Details below:
Staff= was pleasant enough.
Housekeeping= unknown but the room appeared clean.
Elevator= B: very slow.
came with
Fridge= With freezer. Was small but worked for an overnight stay (see pic)
Wi-Fi= 13 Mbps U/L 4Mbps
Room looked pretty nice upon arrival, finishes at least looked of higher quality with lots of plugs and even USB charging port in the desk lamp.
Cleanliness-
Tv- 40” ~60 channels with easy channel ID.
Bed= both are very firm and one you could hear and feel the springs in the mattress.
Pillows= standard and soft.
Heating and air=Has fan option
Bonus- Has Keurig coffee maker.
Shower/bath= both, shower has 3 settings but water pressure not adjustable. Only 2 scratchy towels, washcloths and 1 hand towel (pretty sorry). Bathroom smells of old urine. The tub/shower is very slippery so be cautious.
Toiletries= nice smelling citrus scent.
Well lite= Yes, LED and CFL (too bad) lights.
Laundry= Unknown
Breakfast= Horrible. no signs, but 7-9:30
STILL to go?? We’ve stayed at other hotels and they have a real breakfast so really no excuse to be giving your guests this lousy breakfast of water and crumb cake with banana (see pic).
Bonus kick: They have this huge breakfast area on the 2nd floor that is completely going to waste (see pics)
Restaurant= none
Business Center= yes (see pic)
View= Nice from the top floor, just see the tree tops.
Pool= Empty (see pic)
Hot tub= no
Suana= no
Fitness room.= unknown, probably closed like everything else STILL is at this location.
Location= close to 485 so easy to get to but far enough away that I couldn’t hear the traffic (but I do run the constant fan though)
Price was- $95.69 with Hotels dot com.
Parking-free
Hints- Ask for towels upon check in
Summery- At a minimum, they need to get inline with the rest of the chains and open breakfast before we stay again.
Eco-friendly practices=lights led but still using CFL (not good). Water pressure was good but unable to adjust the shower pressure.
Issues= Terrible breakfast, room smelled bad.
Covid- Staff wore masks and amenities all appear to be still closed except the business center.
INFO= A little about me… I have given over 100 reviews to TripAdvisor so you can count an honest review from a family man with 2 boys perspective. As you can tell, with all the details put in my review, it is very time consuming but we use TripAdvisor reviews before we book, so I am doing this to help you. If any of this is helpful, let me know with a helpful vote. Thanks less